SAP Business One vs Zoho CRM: Which Should You Choose in 2026?
Choosing between SAP Business One and Zoho CRM comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
SAP Business One
A single, affordable ERP solution for managing your entire small or midsize company.
Best for you if:
- • You need crm features specifically
- • Comprehensive ERP for small and midsize businesses.
- • Manages financials, purchasing, inventory, sales, CRM, and analytics.
Zoho CRM
CRM for sales and marketing teams
Best for you if:
- • You want the higher-rated option (8.6/10 vs 8.5/10)
- • You want to try before committing
- • You need marketing automation features specifically
- • Zoho CRM is a sales CRM platform for managing customer relationships
- • It provides lead management, automation, and analytics
| At a Glance |  SAP Business One |  Zoho CRM |
|---|---|---|
Price | Paid | Free + Paid |
Best For | CRM | Marketing Automation |
Rating | 85/100 | 86/100 |
| Feature | SAP Business One | Zoho CRM |
|---|---|---|
| Pricing Model | Paid | Freemium |
| Editorial Score | 85 | 86 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | CRMAccounting | Marketing AutomationCRM |
How SAP Business One and Zoho CRM Compare
SAP Business One
A single, affordable ERP solution for managing your entire small or midsize company.
Paid · 85/100 score
Zoho CRM
CRM for sales and marketing teams
Free tier available · 86/100 score
SAP Business One is a crm tool. Zoho CRM is in marketing automation.
Who Should Use What?
On a budget?
Zoho CRM has a free tier. SAP Business One is paid only.
Go with: Zoho CRM
Want the highest-rated option?
SAP Business One: 85/100. Zoho CRM: 86/100.
Go with: Zoho CRM
Value user reviews?
Neither has user reviews yet.
Go with: Zoho CRM
3 Questions to Help You Decide
What's your budget?
SAP Business One is paid. Zoho CRM is freemium. Zoho CRM lets you start free.
What's your use case?
SAP Business One is a crm tool. Zoho CRM is in marketing automation. Pick the category that matches your needs.
How important are ratings?
Zoho CRM scores higher: 86/100 vs 85/100.
Key Takeaways
Zoho CRM
- Higher score: 86/100 vs 85
- Free tier available
- Our pick for this comparison
SAP Business One
- Better fit for crm
The Bottom Line
Zoho CRM (86/100) is our pick.
Frequently Asked Questions
Is SAP Business One or Zoho CRM better?
Zoho CRM scores 86/100 in our evaluation. SAP Business One is paid and Zoho CRM is freemium.
What are SAP Business One and Zoho CRM used for?
SAP Business One: A single, affordable ERP solution for managing your entire small or midsize company.. Zoho CRM: CRM for sales and marketing teams.
What does SAP Business One cost vs Zoho CRM?
SAP Business One is a paid tool. Zoho CRM is freemium (free tier + paid plans). Visit their websites for detailed pricing.