ServiceTrade vs Capsule CRM: Which Should You Choose in 2026?
Choosing between ServiceTrade and Capsule CRM comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
ServiceTrade
Empower commercial service contractors with an end-to-end field service management platform.
Best for you if:
- • Optimizes field service operations for commercial contractors.
- • Enhances technician productivity and streamlines office workflows.
Capsule CRM
Simple online CRM
Best for you if:
- • You want the higher-rated option (7.7/10 vs 0.0/10)
- • You want to try before committing
- • Simple CRM starting at $18/user/month with free plan for 250 contacts and 2 users
- • Contact management with customizable sales pipelines, tasks, and project boards
| At a Glance |  ServiceTrade |  Capsule CRM |
|---|---|---|
Price | Paid | Free + Paid |
Best For | Task Management | Task Management |
Rating | —/100 | 77/100 |
| Feature | ServiceTrade | Capsule CRM |
|---|---|---|
| Pricing Model | Paid | Freemium |
| Editorial Score | — | 77 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Task ManagementCRM | Task ManagementCRM |
How ServiceTrade and Capsule CRM Compare
ServiceTrade
Empower commercial service contractors with an end-to-end field service management platform.
Paid
Capsule CRM
Simple online CRM
Free tier available · 77/100 score
Who Should Use What?
On a budget?
Capsule CRM has a free tier. ServiceTrade is paid only.
Go with: Capsule CRM
Want the highest-rated option?
Capsule CRM scores 77/100. ServiceTrade is unrated.
Go with: Capsule CRM
Value user reviews?
Neither has user reviews yet.
Go with: Capsule CRM
3 Questions to Help You Decide
What's your budget?
ServiceTrade is paid. Capsule CRM is freemium. Capsule CRM lets you start free.
What's your use case?
Both are task management tools. Compare their specific features to decide.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
Capsule CRM
- Higher score: 77/100 vs unrated
- Free tier available
- Our pick for this comparison
ServiceTrade
The Bottom Line
Capsule CRM (77/100) is our pick.
Frequently Asked Questions
Is ServiceTrade or Capsule CRM better?
Capsule CRM scores 77/100 in our evaluation. ServiceTrade is paid and Capsule CRM is freemium.
What are ServiceTrade and Capsule CRM used for?
ServiceTrade: Empower commercial service contractors with an end-to-end field service management platform.. Capsule CRM: Simple online CRM.
What does ServiceTrade cost vs Capsule CRM?
ServiceTrade is a paid tool. Capsule CRM is freemium (free tier + paid plans). Visit their websites for detailed pricing.