ServiceTrade
Claim this toolEmpower commercial service contractors with an end-to-end field service management platform.
Paid plans only Visit WebsiteThe Bottom Line
- Price
- Paid plans only. Compare plans
Key facts
- Optimizes field service operations for commercial contractors.
- Enhances technician productivity and streamlines office workflows.
- Improves customer experience with digital communication and self-service options.
Pros
- Reduces technician windshield time through optimized routing.
- Accelerates billing cycles and improves cash flow.
- Enhances customer loyalty with transparent, proactive communication.
- Provides comprehensive asset history and inspection workflows for compliance.
- Unifies field and office teams for improved decision-making.
Cons
- Primarily focused on commercial service contractors, potentially less suitable for other service types.
- Specific pricing details are not publicly available, requiring direct contact for quotes.
What is ServiceTrade?
Ratings Across the Web
ServiceTrade holds an aggregate rating of 4.6 out of 5 from 403 reviews across G2 and Capterra, last checked September 25, 2026.
Ratings aggregated from independent review platforms. Learn more
Key Features
- Intelligent Scheduling and Dispatching
- Technician Mobile App with Asset History and Checklists
- Integrated Commercial Services CRM
- Customer Self-Service Portal
- Digital Proposals and Electronic Signatures
- Real-time Management Visibility and Business Reporting
Pricing Plans
Pricing checked Sep 30, 2026. Source: servicetrade.com/pricing, read Sep 30, 2026
| Plan | Price | Details |
|---|---|---|
| Select | REQUEST PRICING |
+2 more Show less
|
| Premium | REQUEST PRICING |
+8 more Show less
|
| Enterprise | REQUEST PRICING |
+6 more Show less
|
Is ServiceTrade worth the price?
The 'REQUEST PRICING' model often suggests higher costs, especially for smaller businesses.
This structure is best suited for established commercial service contractors who prioritize comprehensive features over upfront cost transparency.
Hidden Costs & Gotchas
Minimum tech requirements for each tier.
ServiceTrade by the numbers
| Metric | ServiceTrade | Peer median | Position (1 is best) |
|---|---|---|---|
| Free plan | No | 19% have one | n/a |
| Listed as an alternative to | 5 tools | 2 | #21 of 89 (joint) |
| User rating | 4.6/5 (across the web, 403 ratings) | 4.4/5 | #12 of 60 (joint) tools with 20+ reviews |
Listed as an alternative to: #21 on 2026-10-16 to #21 on 2026-11-02 (rank among 89 tools, 1 is best).
Each position is counted among the tools that have data for that row, as noted under it. All Field Management data · How we compute this. Advertising and placement fees are not inputs to any position.
Cite this: Toolradar, “ServiceTrade by the numbers”, Nov 2026.
Reviews
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Across 403 verified user reviews on Capterra, G2
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ServiceTrade FAQ
How does ServiceTrade specifically address NFPA compliance for fire and life safety contractors?
Can ServiceTrade's scheduling feature prioritize certain types of work, such as high-value contracts or overdue maintenance?
What kind of 'Smart AI' features are integrated into the platform, and how do they benefit different user roles?
How does ServiceTrade facilitate the sales process for winning new service agreements and inspection contracts?
What level of detail does the technician mobile app provide regarding equipment service history?
Does ServiceTrade offer any features to help manage parts inventory or ensure technicians have the correct parts on site?
Source: servicetrade.com