ServiceTrade

ServiceTrade is a comprehensive field service management software designed specifically for commercial service contractors. It provides a unified platform to manage and optimize all aspects of a service business, from initial sales to field operations and customer communication. The platform aims to maximize technician performance, streamline office operations, and deliver exceptional digital-first customer experiences. It caters to industries such as mechanical service (HVAC) and fire and life safety, offering specialized functionalities like asset lifecycle management and NFPA compliance workflows. By integrating various business functions, ServiceTrade helps contractors reduce administrative costs, increase revenue per technician, and boost sales and client retention through improved efficiency and customer satisfaction. The software offers tools for intelligent scheduling, real-time job status visibility, automated workflows, and an integrated CRM for managing sales funnels and proposals. Technicians are equipped with mobile apps providing access to equipment history, task checklists, and inspection forms, while customers benefit from transparent communication, self-service portals, and digital after-service reports.