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Kickserv

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Manage customers, schedule jobs, and get paid with simplified field service management.

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Reviews onG2
177 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Comprehensive features for managing customers, jobs, and payments in one platform.

Biggest con

No free tier available, only a 30-day free trial.

TL;DR - Kickserv

  • Streamlines field service operations from scheduling to payment.
  • Offers mobile tools for technicians and a customer center for communication.
  • Integrates with QuickBooks, Stripe, and Mailchimp for comprehensive management.
Pricing: Paid only
Best for: Enterprises & pros
4.5/5 across review platforms

What is Kickserv?

Editorial review
Kickserv is a comprehensive field service management software designed to simplify operations for service-based businesses. It helps companies manage their customer interactions, streamline job scheduling, and accelerate payment collection. The platform offers tools for building and sending estimates, tracking job progress, managing expenses, and sending invoices, all while integrating with popular accounting and payment systems. This software is ideal for small teams, growing teams, and established businesses in the field service industry looking to improve efficiency and customer satisfaction. It provides features like a customer center for communication, mobile apps for technicians, and automated reminders to enhance the customer experience. By centralizing customer data, job details, and financial processes, Kickserv aims to reduce administrative overhead and help businesses book and complete more jobs. Key benefits include faster payment collection through online options, improved operational efficiency with better scheduling and mobile tools for field technicians, and enhanced customer management through proactive communication and a dedicated customer portal.

Available on: Web

Pros & Cons

Pros

  • Comprehensive features for managing customers, jobs, and payments in one platform.
  • Mobile app empowers field technicians with essential tools.
  • Integrates with popular accounting and payment systems like QuickBooks and Stripe.
  • Offers a 'Kickback' program for discounts based on online payment processing.
  • Automated communication and customer center improve customer experience.

Cons

  • No free tier available, only a 30-day free trial.
  • QuickBooks Desktop integration incurs an additional monthly cost for some plans.

Ratings Across the Web

4.5(177 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Customer view and job historyEstimates with signature approval and customer pipelineJob notifications, expenses, photos, documents, and notesInvoice management and online payments (credit card, Apple Pay, Google Pay)Mobile app for job scheduling, GPS & time tracking, digital signatures, and onsite credit card paymentQuickBooks Online and Desktop integrationStripe and Mailchimp integrationAutomated email & text reminders

Pricing Plans

Free Trial

Pricing checked Jun 11, 2026

Start

$60 / mo

  • 5 users
  • Embeddable contact form
  • Automated email & text reminders
  • Over 20 business reports
  • Time tracking
  • Expense tracking
  • Accounting integration (QuickBooks Online)

Run

$119 / mo

  • 10 users
  • Everything in Start plus:
  • Dispatch mapping
  • GPS check-ins
  • Custom data fields
  • Custom reports
  • Accounting integration (QuickBooks Desktop $50/m)

Scale

$199 / mo

  • 20 users
  • Everything in Run plus:
  • Custom templates
  • Reviews

Reviews

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4.5/5

Across 177 verified user reviews on G2

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Kickserv FAQ

How does Kickserv help field service businesses manage their customer relationships?

Kickserv provides a customer center for communication, allowing businesses to centralize customer data and interactions. It also offers automated reminders and a dedicated customer portal to enhance the overall customer experience and foster proactive communication.

Which teams benefit most from using Kickserv?

Kickserv is ideal for small teams, growing teams, and established businesses within the field service industry. It helps these teams improve efficiency, streamline operations, and enhance customer satisfaction by centralizing various business processes.

How is Kickserv priced?

Kickserv is a paid product and does not offer a permanently free tier. However, it does provide a 30-day free trial for users to evaluate its features before committing to a subscription.

Can Kickserv integrate with existing accounting software?

Yes, Kickserv integrates with popular accounting and payment systems, including QuickBooks and Stripe. This allows businesses to streamline their financial processes and manage expenses more efficiently.

What kind of limitations should users be aware of with Kickserv?

One limitation is that there is no free tier available, only a 30-day free trial period. Additionally, integrating with QuickBooks Desktop incurs an additional monthly cost for certain plans.

How does Kickserv compare to Jobber for field service management?

Kickserv offers comprehensive features for managing customers, jobs, and payments all within one platform, similar to Jobber. Kickserv also includes a 'Kickback' program for discounts based on online payment processing, which can accelerate payment collection.

How does Kickserv support field technicians on the go?

Kickserv provides a mobile app that empowers field technicians with essential tools directly on their devices. This allows them to track job progress, manage schedules, and access customer information while out in the field.

Source: kickserv.com

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