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Reviews on G2 Capterra
229 reviews tracked

The Bottom Line

Price
Paid plans only. Compare plans

Key facts

  • All-in-one field service management for contractors.
  • Streamlines scheduling, dispatching, invoicing, and payments.
  • Integrates with QuickBooks for real-time financial tracking.

Pros

  • Significant time savings on reporting, accounting, and managing service agreements.
  • Increased efficiency across the board for owners, technicians, and office staff.
  • Seamless integration with QuickBooks eliminates manual data entry and errors.
  • Empowers technicians with tools for upselling and immediate payment collection.
  • Provides valuable business insights and performance tracking for better decision-making.

Cons

  • No free trial or free tier explicitly mentioned, requiring a demo for access.
  • Pricing information is not transparently available on the website, requiring direct inquiry.
  • Primarily focused on specific trade industries, which might not be suitable for all field service businesses.

What is FieldEdge?

FieldEdge is a comprehensive field service management software designed specifically for contractors in industries like HVAC, plumbing, electrical, locksmith, and appliance repair. It connects all aspects of a business, from the office to field technicians, on a single, powerful system accessible from anywhere and updated in real-time. The platform aims to help businesses complete more jobs faster, streamline operations, and increase profitability by providing tools for efficient scheduling, dispatching, customer management, and financial tracking. For owners, FieldEdge offers business insights by tracking employee performance, tying marketing spend to sales revenue, and providing financial snapshots. Technicians benefit from access to customer work history, customizable price books for upselling, and in-field invoicing and payment collection. Office teams can easily schedule, dispatch, and track technicians, while QuickBooks integration automates financial data entry and ensures seamless communication between field and office operations. The software includes desktop and mobile applications, integrated payment processing, and flat-rate pricing tools to enhance efficiency and customer trust.

Available on: Web, iOS, Android

Ratings Across the Web

4.2 (229 reviews)

FieldEdge holds an aggregate rating of 4.2 out of 5 from 229 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

  • Scheduling & Dispatching (dynamic dispatch board, map-based routing)
  • Performance Dashboards (tech/CSR performance, company performance, marketing profitability)
  • Customer Management (customer history, equipment tracking, pictures & attachments)
  • QuickBooks Integration (seamless, real-time sync, inventory management)
  • Mobile App (access customer info, create work orders, dispatch)
  • In-Field Invoicing & Payments (mobile card reader, paperless invoicing)
  • Flat Rate Pricing (customizable price book, good/better/best options)
  • Service Agreements Management

Pricing Plans

Pricing checked Nov 1, 2026. Source: fieldedge.com/pricing, read Nov 1, 2026

FieldEdge plans and prices, checked November 2026
Plan Price Details
Select

Request Pricing

  • Dispatching
  • Booking & Scheduling
  • Basic Agreements & Quotes
+25 more
  • Customer Management
  • Pricebook & Flat Rate Pricing
  • Dashboard
  • Call Booking
  • Work Orders & Jobs
  • Scheduling
  • Reporting
  • Replenishment
  • Tech Time Tracking
  • 2 Mobile App Licenses Included
  • Invoices
  • Purchases
  • QuickBooks Online & Desktop
  • Integrated Payments
  • Single Option Quotes
  • Customer History
  • Integrated SMS Texting
  • Custom Forms
  • Automated Alerts
  • Reminders
  • Lead Tracking
  • Basic Service Agreements
  • Onboarding Specialist
  • Navigator Knowledge Base
  • Knowledgeable Support Team
Premier

Request Pricing

  • All Select Features
  • Advanced Dispatching
  • Multi-Option Quotes
+6 more
  • Advanced Service Agreements
  • 10 Saved Reports
  • Additional Mobile App Licenses (4 total)
  • Performance & Commission
  • Multi-Option Quotes
  • Prospect Tracking
Elite

Request Pricing

  • All Premier Features
  • Unlimited Saved Reports
  • Outbound Call Recording
+6 more
  • Proposal Pro
  • MarketingEdge w/ 2-way Texting
  • Warehouse Inventory Management*
  • Consumer Management Portal
  • Field Services Academy
  • 6 Mobile App Licenses Included

Is FieldEdge worth the price?

Fair value

However, the feature progression suggests a premium offering targeting established field service businesses.

It's best for medium to large field service companies seeking an all-in-one solution.

Full FieldEdge pricing: every plan, hidden costs and alternatives

Email me when FieldEdge changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

FieldEdge by the numbers

Toolradar data: It is listed as an alternative to 32 other tools on Toolradar, ranking #4 of 89 in Field Management. As of Nov 2026.

FieldEdge compared with 89 Field Management tools on Toolradar, as of Nov 2026
Metric FieldEdge Peer median Position (1 is best)
Free plan No 19% have one n/a
Listed as an alternative to 32 tools 2 #4 of 89
User rating 4.2/5 (across the web, 229 ratings) 4.4/5 #44 of 60 (joint) tools with 20+ reviews
Compare-page visits, last 30 days 39 visits 28 #2 of 9 tools with 20+ compare-page visits

Listed as an alternative to: #4 on 2026-10-16 to #4 on 2026-11-02 (rank among 89 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. All Field Management data · How we compute this. Advertising and placement fees are not inputs to any position. Visit counts include visits from every source.

Cite this: Toolradar, “FieldEdge by the numbers”, Nov 2026.

Reviews

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4.2/5

Across 229 verified user reviews on Capterra, G2

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FieldEdge FAQ

How does FieldEdge help contractors manage their customer relationships?

FieldEdge functions as a CRM by providing technicians with access to customer work history, enabling personalized service. It also helps office teams track customer interactions and manage service agreements efficiently. This comprehensive approach ensures all customer-related data is centralized and accessible.

Which teams within a contracting business benefit most from using FieldEdge?

FieldEdge is designed to benefit owners, office staff, and field technicians. Owners gain business insights and performance tracking, office teams can efficiently schedule and dispatch, and technicians are empowered with in-field tools for invoicing and payments.

How is FieldEdge priced?

FieldEdge is a paid product and does not offer a permanently free tier. Pricing information is not publicly available and requires direct inquiry or a demo to obtain details.

What kind of businesses is FieldEdge best suited for?

FieldEdge is specifically designed for contractors in trade industries such as HVAC, plumbing, electrical, locksmith, and appliance repair. It connects all aspects of these businesses, from the office to field technicians, on a single system.

How does FieldEdge compare to ServiceTitan?

FieldEdge, like ServiceTitan, aims to streamline field service operations for contractors by connecting office and field teams. FieldEdge emphasizes its seamless QuickBooks integration and flat-rate pricing tools, which contribute to significant time savings on reporting and accounting.

Can FieldEdge help improve technician efficiency in the field?

Yes, FieldEdge empowers technicians with mobile access to customer work history and customizable price books for upselling. They can also handle in-field invoicing and payment collection, which streamlines their workflow and reduces administrative tasks.

What are the primary limitations of FieldEdge for prospective users?

A primary limitation is the lack of transparent pricing information, which requires direct inquiry or a demo. Additionally, there is no free trial or free tier explicitly mentioned, meaning users cannot test the software before committing.

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