FieldEdge
UnclaimedAll-in-one field service management software to streamline operations and boost profitability for contractors.
Visit WebsiteTL;DR - FieldEdge
- All-in-one field service management for contractors.
- Streamlines scheduling, dispatching, invoicing, and payments.
- Integrates with QuickBooks for real-time financial tracking.
Pricing: Paid only
Best for: Enterprises & pros
4.2/5 across review platforms
What is FieldEdge?
FieldEdge is a comprehensive field service management software designed specifically for contractors in industries like HVAC, plumbing, electrical, locksmith, and appliance repair. It connects all aspects of a business, from the office to field technicians, on a single, powerful system accessible from anywhere and updated in real-time. The platform aims to help businesses complete more jobs faster, streamline operations, and increase profitability by providing tools for efficient scheduling, dispatching, customer management, and financial tracking.
For owners, FieldEdge offers business insights by tracking employee performance, tying marketing spend to sales revenue, and providing financial snapshots. Technicians benefit from access to customer work history, customizable price books for upselling, and in-field invoicing and payment collection. Office teams can easily schedule, dispatch, and track technicians, while QuickBooks integration automates financial data entry and ensures seamless communication between field and office operations. The software includes desktop and mobile applications, integrated payment processing, and flat-rate pricing tools to enhance efficiency and customer trust.
Available on: Web, iOS, Android
Pros & Cons
Pros
- Significant time savings on reporting, accounting, and managing service agreements.
- Increased efficiency across the board for owners, technicians, and office staff.
- Seamless integration with QuickBooks eliminates manual data entry and errors.
- Empowers technicians with tools for upselling and immediate payment collection.
- Provides valuable business insights and performance tracking for better decision-making.
Cons
- No free trial or free tier explicitly mentioned, requiring a demo for access.
- Pricing information is not transparently available on the website, requiring direct inquiry.
- Primarily focused on specific trade industries, which might not be suitable for all field service businesses.
Ratings Across the Web
4.2(384 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Scheduling & Dispatching (dynamic dispatch board, map-based routing)Performance Dashboards (tech/CSR performance, company performance, marketing profitability)Customer Management (customer history, equipment tracking, pictures & attachments)QuickBooks Integration (seamless, real-time sync, inventory management)Mobile App (access customer info, create work orders, dispatch)In-Field Invoicing & Payments (mobile card reader, paperless invoicing)Flat Rate Pricing (customizable price book, good/better/best options)Service Agreements Management
Pricing Plans
Pricing checked Aug 4, 2026
Select
Request Pricing
- Dispatching
- Booking & Scheduling
- Basic Agreements & Quotes
- Customer Management
- Pricebook & Flat Rate Pricing
- Dashboard
- Call Booking
- Work Orders & Jobs
- Scheduling
- Reporting
- Replenishment
- Tech Time Tracking
- 2 Mobile App Licenses Included
- Invoices
- Purchases
- QuickBooks Online & Desktop
- Integrated Payments
- Single Option Quotes
- Customer History
- Integrated SMS Texting
- Custom Forms
- Automated Alerts
- Reminders
- Lead Tracking
- Basic Service Agreements
- Onboarding Specialist
- Navigator Knowledge Base
- Knowledgeable Support Team
Premier
Request Pricing
- All Select Features
- Advanced Dispatching
- Multi-Option Quotes
- Advanced Service Agreements
- 10 Saved Reports
- Additional Mobile App Licenses (4 total)
- Performance & Commission
- Multi-Option Quotes
- Prospect Tracking
Elite
Request Pricing
- All Premier Features
- Unlimited Saved Reports
- Outbound Call Recording
- Proposal Pro
- MarketingEdge w/ 2-way Texting
- Warehouse Inventory Management*
- Consumer Management Portal
- Field Services Academy
- 6 Mobile App Licenses Included
Reviews
4.2/5
Across 384 verified user reviews on capterra, g2
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FieldEdge FAQ
How does FieldEdge help contractors manage their customer relationships?
FieldEdge functions as a CRM by providing technicians with access to customer work history, enabling personalized service. It also helps office teams track customer interactions and manage service agreements efficiently. This comprehensive approach ensures all customer-related data is centralized and accessible.
Which teams within a contracting business benefit most from using FieldEdge?
FieldEdge is designed to benefit owners, office staff, and field technicians. Owners gain business insights and performance tracking, office teams can efficiently schedule and dispatch, and technicians are empowered with in-field tools for invoicing and payments.
How is FieldEdge priced?
FieldEdge is a paid product and does not offer a permanently free tier. Pricing information is not publicly available and requires direct inquiry or a demo to obtain details.
What kind of businesses is FieldEdge best suited for?
FieldEdge is specifically designed for contractors in trade industries such as HVAC, plumbing, electrical, locksmith, and appliance repair. It connects all aspects of these businesses, from the office to field technicians, on a single system.
How does FieldEdge compare to ServiceTitan?
FieldEdge, like ServiceTitan, aims to streamline field service operations for contractors by connecting office and field teams. FieldEdge emphasizes its seamless QuickBooks integration and flat-rate pricing tools, which contribute to significant time savings on reporting and accounting.
Can FieldEdge help improve technician efficiency in the field?
Yes, FieldEdge empowers technicians with mobile access to customer work history and customizable price books for upselling. They can also handle in-field invoicing and payment collection, which streamlines their workflow and reduces administrative tasks.
What are the primary limitations of FieldEdge for prospective users?
A primary limitation is the lack of transparent pricing information, which requires direct inquiry or a demo. Additionally, there is no free trial or free tier explicitly mentioned, meaning users cannot test the software before committing.
Source: fieldedge.com