ServiceFusion
Claim this toolStreamline field service operations from scheduling to payments with an all-in-one solution.
From $208/mo, billed monthly, free trialPositions ServiceFusion holds among the tools of each category it belongs to (Toolradar data, Nov 2026):
- #164 (joint) most-listed alternative in Productivity, out of 1877 tools in Productivity. Source: Toolradar data, Nov 2026.
- #9 most-listed alternative in Field Management, out of 89 tools in Field Management. Source: Toolradar data, Nov 2026.
The Bottom Line
- Price
- From $208/mo, billed monthly, free trial. Compare plans
Key facts
- All-in-one field service management for contractors.
- Streamlines scheduling, dispatch, and payment processing.
- Increases productivity and efficiency for service businesses.
Pros
- Simplifies and automates business processes
- Enhances work-life balance for business owners
- User-friendly and customizable to fit company needs
- Streamlines scheduling, dispatch, and service completion
- Improves efficiency and profitability
Cons
- The Android mobile app is consistently rated poorly, around 2.7 out of 5 on Google Play, with users reporting crashes during job updates that lose entered data, photos that fail to upload on weaker connections, and noticeable battery drain over a full workday.
- The mobile app has no offline mode and requires an active internet connection for every function, which strands field technicians working in rural areas, basements, or other dead zones.
- Built-in reporting is limited and awkward to use, and the platform integrates poorly with outside tools, forcing some teams to bolt on separate apps for basic needs like tracking time per job.
- Customer support is frequently described as slow and unresponsive, and admins face reduced functionality on mobile such as limited invoice editing compared to the desktop version.
What is ServiceFusion?
Available on: Web
Ratings Across the Web
ServiceFusion holds an aggregate rating of 4.2 out of 5 from 432 reviews across G2 and Capterra, last checked September 17, 2026.
Ratings aggregated from independent review platforms. Learn more
Key Features
- Work order creation and assignment
- Drag-and-drop scheduling
- Technician dispatching with job details
- Customer reminders for work orders
- Real-time technician location tracking
- In-app communication with technicians
- Push notifications for updates
- GPS fleet tracking with reporting and analytics
Pricing Plans
Free TrialPricing checked Nov 1, 2026. Source: servicefusion.com/pricing, read Nov 1, 2026
| Plan | Price | Details |
|---|---|---|
| Starter | $208 / Month |
|
| Plus | $325 / Month |
+3 more Show less
|
| Pro | $533 / Month |
+8 more Show less
|
| Starter | $245 / Month |
|
| Plus | $382 / Month |
+3 more Show less
|
| Pro | $627 / Month |
+8 more Show less
|
Included in all plans
- Customer Management
- Scheduling & Dispatching
- Integrated Payments
- QuickBooks Integration
- Invoicing
- Payment Processing
- Project Management
- Reporting
- Text Messaging Alerts
Is ServiceFusion worth the price?
ServiceFusion's pricing, starting at $208/month for the Starter tier, appears to be on the higher side compared to some competitors, especially for smaller field service businesses.
The jump to the Pro tier at $533/month or $627/month for advanced features can be substantial. This pricing structure is best suited for established field service companies with multiple technicians and a need for comprehensive operational management.
How ServiceFusion's pricing compares
At $208/mo, billed monthly, ServiceFusion is the most premium of its 2 comparable direct competitors.
Entry paid plan, monthly price, billed monthly. Pricing checked Nov 1, 2026.
ServiceFusion by the numbers
Toolradar data: ServiceFusion's entry paid plan ($208/mo, billed monthly) ranks #12 of 12 for price among the Fleet Management tools with a verified entry price and no stated unit, where the median is $22/mo. As of Nov 2026.
- #164 (joint) most-listed alternative in Productivity, out of 1877 tools in Productivity. Source: Toolradar data, Nov 2026.
- #9 most-listed alternative in Field Management, out of 89 tools in Field Management. Source: Toolradar data, Nov 2026.
| Metric | ServiceFusion | Peer median | Position (1 is best) |
|---|---|---|---|
| Entry paid plan | $208/mo, billed monthly | $22/mo | #12 of 12 tools with no stated price unit, verified price |
| Free plan | No | 18% have one | n/a |
| Listed as an alternative to | 15 tools | 6 | #7 of 57 (joint) |
| User rating | 4.2/5 (across the web, 432 ratings) | 4.5/5 | #19 of 29 (joint) tools with 20+ reviews |
Listed as an alternative to: #9 on 2026-10-16 to #7 on 2026-11-02 (rank among 57 tools, 1 is best).
Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Fleet Management data · How we compute this. Advertising and placement fees are not inputs to any position.
Cite this: Toolradar, “ServiceFusion by the numbers”, Nov 2026.
Reviews
Review ServiceFusion, get a free AI guide
Share your experience and we will send you Improve Your Thinking Patterns Using ChatGPT, free.
Across 432 verified user reviews on Capterra, G2
Add your hands-on experience using the offer above to help the next buyer.
Best ServiceFusion Alternatives
Top alternatives based on features, pricing, and user needs.
The #1 software for commercial and residential trades businesses to manage operations and drive growth.
Everything to run and grow your home services business, from scheduling to payments and marketing.
Streamline operations, win more jobs, and boost profits for home and commercial service businesses.
The #1 field service management software for scheduling, dispatching, invoicing, and team coordination.
All-in-one field service management software to streamline operations and boost profitability for contractors.
Still deciding?
Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.
Explore More
ServiceFusion FAQ
How does Service Fusion facilitate job scheduling and assignment for field technicians?
What capabilities does the mobile application offer to field technicians during a job?
Can Service Fusion help businesses track their field teams in real-time?
What specific industries does Service Fusion cater to?
How does Service Fusion integrate payment processing for service contractors?
Does Service Fusion offer tools for managing customer communications?
How does ServiceFusion pricing compare with other Fleet Management tools?
Source: servicefusion.com