ServiceFusion

Name: ServiceFusion
Brand: ServiceFusion
Price: 208 USD
Rating: 4.2 (432 reviews)

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Streamline field service operations from scheduling to payments with an all-in-one solution.

Field Management CRM Fleet Management Productivity

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4.2(432 across the web)

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Reviews onG2Capterra

432 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Simplifies and automates business processes

Biggest con

The Android mobile app is consistently rated poorly, around 2.7 out of 5 on Google Play, with users reporting crashes during job updates that lose entered data, photos that fail to upload on weaker connections, and noticeable battery drain over a full workday.

TL;DR - ServiceFusion

All-in-one field service management for contractors.
Streamlines scheduling, dispatch, and payment processing.
Increases productivity and efficiency for service businesses.

Pricing: Paid only

Best for: Enterprises & pros

4.2/5 across review platforms

What is ServiceFusion?

Editorial review

ServiceFusion is a comprehensive field service management software designed to increase productivity and efficiency for service contractors. It provides a centralized platform to manage customer interactions, job scheduling, dispatching, fleet operations, and business analytics. The software aims to simplify daily operations, from generating work orders and assigning technicians to tracking job status and processing payments, ultimately helping businesses save time and money. This solution is ideal for a variety of service-based industries, including HVAC & Refrigeration, Plumbing, Electrical, Appliance Repair, and Locksmiths. It helps businesses automate processes, improve organization, and enhance communication with both customers and field teams. Key functionalities include easy job creation and assignment, in-app dispatching with customer reminders, real-time technician tracking, and integrated payment processing.

Available on: Web

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourceservicefusion.com ↗

Pros & Cons

Pros

Simplifies and automates business processes
Enhances work-life balance for business owners
User-friendly and customizable to fit company needs
Streamlines scheduling, dispatch, and service completion
Improves efficiency and profitability

Cons

The Android mobile app is consistently rated poorly, around 2.7 out of 5 on Google Play, with users reporting crashes during job updates that lose entered data, photos that fail to upload on weaker connections, and noticeable battery drain over a full workday.
The mobile app has no offline mode and requires an active internet connection for every function, which strands field technicians working in rural areas, basements, or other dead zones.
Built-in reporting is limited and awkward to use, and the platform integrates poorly with outside tools, forcing some teams to bolt on separate apps for basic needs like tracking time per job.
Customer support is frequently described as slow and unresponsive, and admins face reduced functionality on mobile such as limited invoice editing compared to the desktop version.

Ratings Across the Web

4.2(432 reviews)

ServiceFusion holds an aggregate rating of 4.2 out of 5 from 432 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

Work order creation and assignmentDrag-and-drop schedulingTechnician dispatching with job detailsCustomer reminders for work ordersReal-time technician location trackingIn-app communication with techniciansPush notifications for updatesGPS fleet tracking with reporting and analytics

Pricing Plans

Free Trial

Pricing checked Sep 9, 2026