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ServiceFusion

Streamline field service operations from scheduling to payments with an all-in-one solution.

Field Management CRM Fleet Management Productivity

4.4(173 across the web)

PaidVisit Website

Reviews onG2Capterra

173 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Simplifies and automates business processes

TL;DR - ServiceFusion

All-in-one field service management for contractors.
Streamlines scheduling, dispatch, and payment processing.
Increases productivity and efficiency for service businesses.

Pricing: Paid only

Best for: Enterprises & pros

4.4/5 across review platforms

What is ServiceFusion?

Editorial review

ServiceFusion is a comprehensive field service management software designed to increase productivity and efficiency for service contractors. It provides a centralized platform to manage customer interactions, job scheduling, dispatching, fleet operations, and business analytics. The software aims to simplify daily operations, from generating work orders and assigning technicians to tracking job status and processing payments, ultimately helping businesses save time and money. This solution is ideal for a variety of service-based industries, including HVAC & Refrigeration, Plumbing, Electrical, Appliance Repair, and Locksmiths. It helps businesses automate processes, improve organization, and enhance communication with both customers and field teams. Key functionalities include easy job creation and assignment, in-app dispatching with customer reminders, real-time technician tracking, and integrated payment processing.

Available on: Web

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourceservicefusion.com ↗

Pros & Cons

Pros

Simplifies and automates business processes
Enhances work-life balance for business owners
User-friendly and customizable to fit company needs
Streamlines scheduling, dispatch, and service completion
Improves efficiency and profitability

Ratings Across the Web

4.4(173 reviews)

Capterra127 reviews

Ratings aggregated from independent review platforms. Learn more

Key Features

Work order creation and assignmentDrag-and-drop schedulingTechnician dispatching with job detailsCustomer reminders for work ordersReal-time technician location trackingIn-app communication with techniciansPush notifications for updatesGPS fleet tracking with reporting and analytics

Pricing Plans

Pricing checked Jun 12, 2026

Starter

$208 / Month

Everything in all plans, plus:

Estimates & Jobs
Estimate Option

Plus

$325 / Month

Everything in all plans, plus:

Estimate & Jobs
Estimate Options
Job Photo Uploads
Inventory Management
Job Costing
Integrated Voice & Text

Pro

$533 / Month

Everything in all plans, plus:

Estimate & Jobs
Estimate Options
Job Photo Uploads
Inventory Management
Job Costing
Integrated Voice & Text
Open API Integration
Custom Documents

Starter

$245 / Month

Everything in all plans, plus:

Estimates & Jobs
Estimate Option

Plus

$382 / Month

Everything in all plans, plus:

Estimate & Jobs
Estimate Options
Job Photo Uploads
Inventory Management
Job Costing
Integrated Voice & Text

Pro

$627 / Month

Everything in all plans, plus:

Estimate & Jobs
Estimate Options
Job Photo Uploads
Inventory Management
Job Costing
Integrated Voice & Text
Open API Integration
Custom Documents

Included in all plans

Customer Management
Scheduling & Dispatching
Integrated Payments
QuickBooks Integration
Invoicing
Payment Processing
Project Management
Reporting

Calculate your cost View full pricing

Reviews

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4.4/5

Across 173 verified user reviews on Capterra, G2

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Best ServiceFusion Alternatives

Top alternatives based on features, pricing, and user needs.

ServiceTitanPaid

The #1 software for commercial and residential trades businesses to manage operations and drive growth.

The #1 field service management software for scheduling, dispatching, invoicing, and team coordination.

Streamline operations, win more jobs, and boost profits for home and commercial service businesses.

All-in-one field service management software to streamline operations and boost profitability for contractors.

Housecall ProPaid

Everything to run and grow your home services business, from scheduling to payments and marketing.

See all field management tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

ServiceFusion vs ServiceTitanHead-to-head: features, pricing, who wins ServiceFusion vs WorkizHead-to-head: features, pricing, who wins ServiceFusion vs JobberHead-to-head: features, pricing, who wins

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ServiceFusion FAQ

How does Service Fusion facilitate job scheduling and assignment for field technicians?

Service Fusion allows users to generate work orders with a single click. These jobs can then be scheduled and assigned to technicians using a drag-and-drop interface.

What capabilities does the mobile application offer to field technicians during a job?

Through the mobile app, technicians can view job details, receive navigation assistance to job sites, and capture payments directly in the field. The app also supports sending reminders to customers on the day of their scheduled work order.

Can Service Fusion help businesses track their field teams in real-time?

Yes, Service Fusion provides the ability to view the locations and status of all technicians. It also enables in-app communication and sending updates via push notifications to streamline field operations.

What specific industries does Service Fusion cater to?

Service Fusion is designed for a variety of field service management industries, including HVAC & Refrigeration, Overhead & Garage Door, Plumbing, Locksmith, Electrical, and Appliance Repair.

How does Service Fusion integrate payment processing for service contractors?

The platform allows for quick conversion of estimates to jobs, invoicing, and accepting payments both online and in the field. It integrates with a Stripe mobile card reader for on-site payment collection.

Does Service Fusion offer tools for managing customer communications?

Yes, Service Fusion includes VoIP Phone Software specifically built for service contractors. This feature helps manage customer communications and expectations from a single solution.

Source: servicefusion.com

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