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ServiceM8

Smart job management software for contractors and service businesses to streamline operations and get more work done.

Field Management Invoicing CRM Accounting

4.4(363 across the web)

FreemiumVisit Website

Reviews onG2CapterraSourceForge

363 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Optimized iOS app for speed and ease of use.

Biggest con

Full functionality is optimized for Apple devices, Android app is 'Lite'.

TL;DR - ServiceM8

Streamlines job management for contractors from quoting to payment.
Increases job completion rates and helps businesses get paid faster.
Offers mobile apps for field staff and integrates with accounting software.

Pricing: Free plan available

Best for: Growing teams

4.4/5 across review platforms

What is ServiceM8?

Editorial review

ServiceM8 is a comprehensive job management software designed for trades and service contractors. It helps businesses simplify and streamline their operations from the initial client call through to scheduling, quoting, job completion, invoicing, and payment. The platform aims to cut down on paperwork, increase job completion rates, and enhance customer service. The software provides tools for managing jobs and staff, creating professional quotes and invoices on-site, capturing signatures, recording notes, photos, and videos, completing PDF forms, and accepting credit card payments. It integrates with popular accounting packages to avoid double-entry and offers features like online booking, asset management, and recurring job scheduling. ServiceM8 is optimized for Apple devices, offering a powerful iOS app, and also provides a 'Lite' Android app for field technicians needing basic functionality.

Available on: iOS, Android, Web

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourceservicem8.com ↗

Pros & Cons

Pros

Optimized iOS app for speed and ease of use.
Significant increase in job completion rates (30% in 3 months).
Comprehensive features covering the entire job lifecycle.
Automated client communication improves customer service.
Flexible pricing plans including a free tier.

Cons

Full functionality is optimized for Apple devices, Android app is 'Lite'.
Additional charges for SMS messaging on the free plan.
Higher job limits and advanced features are in more expensive plans.

Ratings Across the Web

4.4(363 reviews)

Capterra282 reviews

SourceForge67 reviews

Ratings aggregated from independent review platforms. Learn more

Key Features

Job management (creation, dispatch, documentation)Scheduling and staff visibility on mapQuoting and invoicing (on-site, online acceptance, options)Credit card payments (in-app and online)Electronic forms and certificates (PDF generation)Asset management (tracking details, location, service history)Online booking for clientsAccounting integrations (Xero, MYOB, QuickBooks Online)

Pricing Plans

Pricing checked Jun 18, 2026

Free

$0 / mo

Everything in all plans, plus:

1 User
30 Jobs per month
10 AI uses per day
Text Messaging: 10c per SMS
Staff/Users: 1
Email & Chat Support: Self Serve

Starter

$29 / mo

Everything in all plans, plus:

Unlimited Users
50 Jobs per month
Unlimited AI uses per day
Text Messaging: Free
Additional Jobs: 20c per Job
Staff/Users: Unlimited
Email & Chat Support: 24/7

Growing

$79 / mo

Everything in all plans, plus:

Unlimited Users
150 Jobs per month
Unlimited AI uses per day
Text Messaging: Free
Additional Jobs: 20c per Job
Staff/Users: Unlimited
Email & Chat Support: 24/7

Premium

$149 / mo

Everything in all plans, plus:

Unlimited Users
500 Jobs per month
Unlimited AI uses per day
Text Messaging: Free
Additional Jobs: 20c per Job
Staff/Users: Unlimited
Email & Chat Support: 24/7

Premium Plus

$349 / mo

Everything in all plans, plus:

Unlimited Users
1500+ Jobs per month
Unlimited AI uses per day
Text Messaging: Free
Additional Jobs: 20c per Job
Staff/Users: Unlimited
Email & Chat Support: 24/7

Included in all plans

All Essential Features
AI Smart Helpers
Recurring Jobs
Deposits
Purchased Forms
Partial/Progress Invoices
Supplier Invoice Importing
Asset Management

Calculate your cost View full pricing

How ServiceM8's pricing compares

At $29/mo, ServiceM8 is mid-range of its 4 direct competitors ($20 to $90/mo across the set).

$20

ServiceM8

$29

$39

$69

$90

Entry paid plan, monthly. Pricing checked Jun 18, 2026.

Reviews

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4.4/5

Across 363 verified user reviews on Capterra, SourceForge, G2

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Best ServiceM8 Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

AI-powered professional services automation to drive revenue, maximize utilization, and accelerate payments.

Total business software for trade service companies to manage operations, people, and profits.

Job management software built for tradies to quote, schedule, and invoice with ease.

Streamline field operations with powerful management software for scheduling, dispatching, and invoicing.

Optimize field service operations with mobile-first work order management and real-time insights.

Leading field service management software for optimizing operations and enhancing customer satisfaction.

All-in-one field service management software for HVAC and plumbing contractors.

See all field management tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

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ServiceM8 FAQ

How does ServiceM8 help service businesses manage their field operations?

ServiceM8 streamlines field operations by managing jobs and staff, creating quotes and invoices on-site, and capturing signatures, notes, photos, and videos. It covers the entire job lifecycle from initial client contact through to scheduling, job completion, and payment processing.

Which teams benefit most from using ServiceM8?

ServiceM8 is best suited for contractors and service businesses, including trades, that need to manage jobs, staff, and client communications efficiently. It helps these teams streamline operations and increase job completion rates.

How does ServiceM8 compare to Simpro regarding mobile accessibility?

ServiceM8 offers a powerful iOS app optimized for Apple devices, providing full functionality and ease of use for field technicians. While it has a 'Lite' Android app for basic functions, its most comprehensive mobile experience is on Apple devices.

What kind of limitations should users be aware of with ServiceM8?

Users should note that the full functionality of ServiceM8 is optimized for Apple devices, with the Android app offering only 'Lite' features. Additionally, the free plan incurs extra charges for SMS messaging, and advanced features are reserved for more expensive plans.

How is ServiceM8 priced?

ServiceM8 is available on a free tier, which offers basic functionality. For businesses requiring higher job limits, more advanced features, or extensive usage, there are paid plans available.

Can ServiceM8 integrate with existing accounting software?

Yes, ServiceM8 integrates with popular accounting packages, which helps businesses avoid double-entry of financial data. This feature supports a more streamlined workflow for invoicing and payment management.

Does ServiceM8 offer features for recurring work?

Yes, ServiceM8 includes features for scheduling recurring jobs, which is beneficial for businesses with regular maintenance contracts or repeat service appointments. This helps automate the management of ongoing client needs.

Source: servicem8.com

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