ServiceM8
UnclaimedSmart job management software for contractors and service businesses to streamline operations and get more work done.
Visit WebsiteTL;DR - ServiceM8
- Streamlines job management for contractors from quoting to payment.
- Increases job completion rates and helps businesses get paid faster.
- Offers mobile apps for field staff and integrates with accounting software.
Pricing: Free plan available
Best for: Growing teams
4.4/5 across review platforms
What is ServiceM8?
ServiceM8 is a comprehensive job management software designed for trades and service contractors. It helps businesses simplify and streamline their operations from the initial client call through to scheduling, quoting, job completion, invoicing, and payment. The platform aims to cut down on paperwork, increase job completion rates, and enhance customer service.
The software provides tools for managing jobs and staff, creating professional quotes and invoices on-site, capturing signatures, recording notes, photos, and videos, completing PDF forms, and accepting credit card payments. It integrates with popular accounting packages to avoid double-entry and offers features like online booking, asset management, and recurring job scheduling. ServiceM8 is optimized for Apple devices, offering a powerful iOS app, and also provides a 'Lite' Android app for field technicians needing basic functionality.
Available on: iOS, Android, Web
Pros & Cons
Pros
- Optimized iOS app for speed and ease of use.
- Significant increase in job completion rates (30% in 3 months).
- Comprehensive features covering the entire job lifecycle.
- Automated client communication improves customer service.
- Flexible pricing plans including a free tier.
Cons
- Full functionality is optimized for Apple devices, Android app is 'Lite'.
- Additional charges for SMS messaging on the free plan.
- Higher job limits and advanced features are in more expensive plans.
Ratings Across the Web
4.4(363 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Job management (creation, dispatch, documentation)Scheduling and staff visibility on mapQuoting and invoicing (on-site, online acceptance, options)Credit card payments (in-app and online)Electronic forms and certificates (PDF generation)Asset management (tracking details, location, service history)Online booking for clientsAccounting integrations (Xero, MYOB, QuickBooks Online)
Pricing Plans
Free TrialPricing checked Jul 27, 2026
Free
$0/mo
- 1 User
- 30 Jobs per month
- 10 AI uses per day
- All Essential Features
- AI Smart Helpers
- Recurring Jobs
- Deposits
- Purchased Forms
- Partial/Progress Invoices
- Supplier Invoice Importing
- Asset Management
- Forms & Certificates
- Proposals
- Bundles
- ServiceM8 Inbox
- Job Costing
- Markup Billing
- Knowledge
- Text Messaging: 10c per SMS
- Staff/Users: 1
- Data Storage: Unlimited
- Email & Chat Support: Self Serve
Starter
$29/mo
- Unlimited Users
- 50 Jobs per month
- Unlimited AI uses per day
- All Essential Features
- AI Smart Helpers
- Recurring Jobs
- Deposits
- Partial/Progress Invoices
- Supplier Invoice Importing
- Purchased Forms
- Asset Management
- Forms & Certificates
- Proposals
- Bundles
- ServiceM8 Inbox
- Job Costing
- Markup Billing
- Knowledge
- Text Messaging: Free
- Additional Jobs: 20c per Job
- Staff/Users: Unlimited
- Data Storage: Unlimited
- Email & Chat Support: 24/7
Growing
$79/mo
- Unlimited Users
- 150 Jobs per month
- Unlimited AI uses per day
- All Essential Features
- AI Smart Helpers
- Recurring Jobs
- Deposits
- Partial/Progress Invoices
- Supplier Invoice Importing
- Purchased Forms
- Asset Management
- Forms & Certificates
- Proposals
- Bundles
- ServiceM8 Inbox
- Job Costing
- Markup Billing
- Knowledge
- Text Messaging: Free
- Additional Jobs: 20c per Job
- Staff/Users: Unlimited
- Data Storage: Unlimited
- Email & Chat Support: 24/7
Premium
$149/mo
- Unlimited Users
- 500 Jobs per month
- Unlimited AI uses per day
- All Essential Features
- AI Smart Helpers
- Recurring Jobs
- Deposits
- Partial/Progress Invoices
- Supplier Invoice Importing
- Purchased Forms
- Asset Management
- Forms & Certificates
- Proposals
- Bundles
- ServiceM8 Inbox
- Job Costing
- Markup Billing
- Knowledge
- Text Messaging: Free
- Additional Jobs: 20c per Job
- Staff/Users: Unlimited
- Data Storage: Unlimited
- Email & Chat Support: 24/7
Premium Plus
$349/mo
- Unlimited Users
- 1500+ Jobs per month
- Unlimited AI uses per day
- All Essential Features
- AI Smart Helpers
- Recurring Jobs
- Deposits
- Partial/Progress Invoices
- Supplier Invoice Importing
- Purchased Forms
- Asset Management
- Forms & Certificates
- Proposals
- Bundles
- ServiceM8 Inbox
- Job Costing
- Markup Billing
- Knowledge
- Text Messaging: Free
- Additional Jobs: 20c per Job
- Staff/Users: Unlimited
- Data Storage: Unlimited
- Email & Chat Support: 24/7
Reviews
4.4/5
Across 363 verified user reviews on capterra, sourceforge, g2
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ServiceM8 FAQ
How does ServiceM8 help service businesses manage their field operations?
ServiceM8 streamlines field operations by managing jobs and staff, creating quotes and invoices on-site, and capturing signatures, notes, photos, and videos. It covers the entire job lifecycle from initial client contact through to scheduling, job completion, and payment processing.
Which teams benefit most from using ServiceM8?
ServiceM8 is best suited for contractors and service businesses, including trades, that need to manage jobs, staff, and client communications efficiently. It helps these teams streamline operations and increase job completion rates.
How does ServiceM8 compare to Simpro regarding mobile accessibility?
ServiceM8 offers a powerful iOS app optimized for Apple devices, providing full functionality and ease of use for field technicians. While it has a 'Lite' Android app for basic functions, its most comprehensive mobile experience is on Apple devices.
What kind of limitations should users be aware of with ServiceM8?
Users should note that the full functionality of ServiceM8 is optimized for Apple devices, with the Android app offering only 'Lite' features. Additionally, the free plan incurs extra charges for SMS messaging, and advanced features are reserved for more expensive plans.
How is ServiceM8 priced?
ServiceM8 is available on a free tier, which offers basic functionality. For businesses requiring higher job limits, more advanced features, or extensive usage, there are paid plans available.
Can ServiceM8 integrate with existing accounting software?
Yes, ServiceM8 integrates with popular accounting packages, which helps businesses avoid double-entry of financial data. This feature supports a more streamlined workflow for invoicing and payment management.
Does ServiceM8 offer features for recurring work?
Yes, ServiceM8 includes features for scheduling recurring jobs, which is beneficial for businesses with regular maintenance contracts or repeat service appointments. This helps automate the management of ongoing client needs.
Source: servicem8.com