ServiceM8
UnclaimedSmart job management software for contractors and service businesses to streamline operations and get more work done.
Visit WebsiteWhat is ServiceM8?
ServiceM8 is a resource planning tool. ServiceM8 is a comprehensive job management software designed for trades and service contractors. It helps businesses simplify and streamline their operations from the initial client call through to scheduling, quoting, job completion, invoicing, and payment. Key capabilities: Job management (creation, dispatch, documentation), Scheduling and staff visibility on map, Quoting and invoicing (on-site, online acceptance, options), Credit card payments (in-app and online), Electronic forms and certificates (PDF generation). ServiceM8 ships a free plan plus paid tiers that unlock as usage grows. Buyers most often compare ServiceM8 against WEXFSM, Simpro, Fergus.
TL;DR - ServiceM8
- Streamlines job management for contractors from quoting to payment.
- Increases job completion rates and helps businesses get paid faster.
- Offers mobile apps for field staff and integrates with accounting software.
Pricing: Free plan available
Best for: Growing teams
4.4/5 across review platforms
Pros & Cons
Pros
- Optimized iOS app for speed and ease of use.
- Significant increase in job completion rates (30% in 3 months).
- Comprehensive features covering the entire job lifecycle.
- Automated client communication improves customer service.
- Flexible pricing plans including a free tier.
Cons
- Full functionality is optimized for Apple devices, Android app is 'Lite'.
- Additional charges for SMS messaging on the free plan.
- Higher job limits and advanced features are in more expensive plans.
Ratings Across the Web
4.4(363 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Job management (creation, dispatch, documentation)Scheduling and staff visibility on mapQuoting and invoicing (on-site, online acceptance, options)Credit card payments (in-app and online)Electronic forms and certificates (PDF generation)Asset management (tracking details, location, service history)Online booking for clientsAccounting integrations (Xero, MYOB, QuickBooks Online)
Pricing Plans
Free TrialFree
$0/mo
- 1 User
- 30 Jobs per month
- 10 AI uses per day
- All Essential Features
- AI Smart Helpers
- Recurring Jobs
- Deposits
- Purchased Forms
- Partial/Progress Invoices
- Supplier Invoice Importing
- Asset Management
- Forms & Certificates
- Proposals
- Bundles
- ServiceM8 Inbox
- Job Costing
- Markup Billing
- Knowledge
- Text Messaging: 10c per SMS
- Staff/Users: 1
- Data Storage: Unlimited
- Email & Chat Support: Self Serve
Starter
$29/mo
- Unlimited Users
- 50 Jobs per month
- Unlimited AI uses per day
- All Essential Features
- AI Smart Helpers
- Recurring Jobs
- Deposits
- Partial/Progress Invoices
- Supplier Invoice Importing
- Purchased Forms
- Asset Management
- Forms & Certificates
- Proposals
- Bundles
- ServiceM8 Inbox
- Job Costing
- Markup Billing
- Knowledge
- Text Messaging: Free
- Additional Jobs: 20c per Job
- Staff/Users: Unlimited
- Data Storage: Unlimited
- Email & Chat Support: 24/7
Growing
$79/mo
- Unlimited Users
- 150 Jobs per month
- Unlimited AI uses per day
- All Essential Features
- AI Smart Helpers
- Recurring Jobs
- Deposits
- Partial/Progress Invoices
- Supplier Invoice Importing
- Purchased Forms
- Asset Management
- Forms & Certificates
- Proposals
- Bundles
- ServiceM8 Inbox
- Job Costing
- Markup Billing
- Knowledge
- Text Messaging: Free
- Additional Jobs: 20c per Job
- Staff/Users: Unlimited
- Data Storage: Unlimited
- Email & Chat Support: 24/7
Premium
$149/mo
- Unlimited Users
- 500 Jobs per month
- Unlimited AI uses per day
- All Essential Features
- AI Smart Helpers
- Recurring Jobs
- Deposits
- Partial/Progress Invoices
- Supplier Invoice Importing
- Purchased Forms
- Asset Management
- Forms & Certificates
- Proposals
- Bundles
- ServiceM8 Inbox
- Job Costing
- Markup Billing
- Knowledge
- Text Messaging: Free
- Additional Jobs: 20c per Job
- Staff/Users: Unlimited
- Data Storage: Unlimited
- Email & Chat Support: 24/7
Premium Plus
$349/mo
- Unlimited Users
- 1500+ Jobs per month
- Unlimited AI uses per day
- All Essential Features
- AI Smart Helpers
- Recurring Jobs
- Deposits
- Partial/Progress Invoices
- Supplier Invoice Importing
- Purchased Forms
- Asset Management
- Forms & Certificates
- Proposals
- Bundles
- ServiceM8 Inbox
- Job Costing
- Markup Billing
- Knowledge
- Text Messaging: Free
- Additional Jobs: 20c per Job
- Staff/Users: Unlimited
- Data Storage: Unlimited
- Email & Chat Support: 24/7
About ServiceM8
By Toolradar Team·
ServiceM8 is a comprehensive job management software designed for trades and service contractors. It helps businesses simplify and streamline their operations from the initial client call through to scheduling, quoting, job completion, invoicing, and payment. The platform aims to cut down on paperwork, increase job completion rates, and enhance customer service.
The software provides tools for managing jobs and staff, creating professional quotes and invoices on-site, capturing signatures, recording notes, photos, and videos, completing PDF forms, and accepting credit card payments. It integrates with popular accounting packages to avoid double-entry and offers features like online booking, asset management, and recurring job scheduling. ServiceM8 is optimized for Apple devices, offering a powerful iOS app, and also provides a 'Lite' Android app for field technicians needing basic functionality.
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ServiceM8 FAQ
What is ServiceM8?
ServiceM8 is smart job management software designed for trades and service contractors. It helps businesses manage jobs, staff, scheduling, quoting, invoicing, and payments, aiming to reduce paperwork and improve efficiency from the first client call to job completion.
How much does ServiceM8 cost?
ServiceM8 offers several pricing plans: Free ($0/month for 1 user, 30 jobs/month), Starter ($29/month for unlimited users, 50 jobs/month), Growing ($79/month for unlimited users, 150 jobs/month), Premium ($149/month for unlimited users, 500 jobs/month), and Premium Plus ($349/month for unlimited users, 1500+ jobs/month). Prices are in USD.
Is ServiceM8 free?
Yes, ServiceM8 offers a 'Free' plan which includes 1 user, 30 jobs per month, and 10 AI uses per day. There is also a 14-day free trial available for all paid plans, no credit card required.
Who is ServiceM8 for?
ServiceM8 is designed for small businesses in the trades and service industries, including electricians, plumbers, HVAC technicians, cleaners, locksmiths, pool service providers, pest control, lawn care, and appliance repair professionals. It helps contractors manage their field operations and client interactions efficiently.
Source: servicem8.com