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Reviews on SourceForge G2 Capterra
393 reviews tracked

The Bottom Line

Price
From $29/mo, billed monthly (free plan available). Compare plans

Key facts

  • Streamlines job management for contractors from quoting to payment.
  • Increases job completion rates and helps businesses get paid faster.
  • Offers mobile apps for field staff and integrates with accounting software.

Pros

  • Optimized iOS app for speed and ease of use.
  • Significant increase in job completion rates (30% in 3 months).
  • Comprehensive features covering the entire job lifecycle.
  • Automated client communication improves customer service.
  • Flexible pricing plans including a free tier.

Cons

  • Full functionality is optimized for Apple devices, Android app is 'Lite'.
  • Additional charges for SMS messaging on the free plan.
  • Higher job limits and advanced features are in more expensive plans.

What is ServiceM8?

ServiceM8 is a comprehensive job management software designed for trades and service contractors. It helps businesses simplify and streamline their operations from the initial client call through to scheduling, quoting, job completion, invoicing, and payment. The platform aims to cut down on paperwork, increase job completion rates, and enhance customer service. The software provides tools for managing jobs and staff, creating professional quotes and invoices on-site, capturing signatures, recording notes, photos, and videos, completing PDF forms, and accepting credit card payments. It integrates with popular accounting packages to avoid double-entry and offers features like online booking, asset management, and recurring job scheduling. ServiceM8 is optimized for Apple devices, offering a powerful iOS app, and also provides a 'Lite' Android app for field technicians needing basic functionality.

Available on: iOS, Android, Web

Ratings Across the Web

4.3 (393 reviews)

ServiceM8 holds an aggregate rating of 4.3 out of 5 from 393 reviews across SourceForge, G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Job management (creation, dispatch, documentation)
  • Scheduling and staff visibility on map
  • Quoting and invoicing (on-site, online acceptance, options)
  • Credit card payments (in-app and online)
  • Electronic forms and certificates (PDF generation)
  • Asset management (tracking details, location, service history)
  • Online booking for clients
  • Accounting integrations (Xero, MYOB, QuickBooks Online)

Pricing Plans

Free Trial

Pricing checked Nov 1, 2026. Source: servicem8.com/pricing, read Nov 1, 2026

ServiceM8 plans and prices, checked November 2026
Plan Price Details
Free

$0 / mo

  • 1 User
  • 30 Jobs per month
  • 10 AI uses per day
+3 more
  • Text Messaging: 10c per SMS
  • Staff/Users: 1
  • Email & Chat Support: Self Serve
Starter

$29 / mo

  • Unlimited Users
  • 50 Jobs per month
  • Unlimited AI uses per day
+4 more
  • Text Messaging: Free
  • Additional Jobs: 20c per Job
  • Staff/Users: Unlimited
  • Email & Chat Support: 24/7
Growing

$79 / mo

  • Unlimited Users
  • 150 Jobs per month
  • Unlimited AI uses per day
+4 more
  • Text Messaging: Free
  • Additional Jobs: 20c per Job
  • Staff/Users: Unlimited
  • Email & Chat Support: 24/7
Premium

$149 / mo

  • Unlimited Users
  • 500 Jobs per month
  • Unlimited AI uses per day
+4 more
  • Text Messaging: Free
  • Additional Jobs: 20c per Job
  • Staff/Users: Unlimited
  • Email & Chat Support: 24/7
Premium Plus

$349 / mo

  • Unlimited Users
  • 1500+ Jobs per month
  • Unlimited AI uses per day
+4 more
  • Text Messaging: Free
  • Additional Jobs: 20c per Job
  • Staff/Users: Unlimited
  • Email & Chat Support: 24/7

Included in all plans

  • All Essential Features
  • AI Smart Helpers
  • Recurring Jobs
  • Deposits
  • Purchased Forms
  • Partial/Progress Invoices
  • Supplier Invoice Importing
  • Asset Management

Is ServiceM8 worth the price?

Good value

ServiceM8 offers a generous Free tier, making it highly accessible for very small operations.

The Starter tier at $29/month for unlimited users and 50 jobs is excellent value, especially compared to competitors who often charge per user. However, the jump to Premium Plus at $349/month for 1500+ jobs might feel steep for some, though it still offers good value for high-volume businesses.

Full ServiceM8 pricing: every plan, hidden costs and alternatives

How ServiceM8's pricing compares

At $29/mo, billed monthly, ServiceM8 is mid-range of its 5 comparable direct competitors ($20 to $90/mo across the set).

ServiceM8
$29

Entry paid plan, monthly price, billed monthly. Pricing checked Nov 1, 2026.

Email me when ServiceM8 changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

ServiceM8 by the numbers

Toolradar data: ServiceM8's entry paid plan ($29/mo, billed monthly) ranks #6 of 28 (joint) for price among the Field Management tools with a verified entry price and no stated unit, where the median is $59/mo. It is listed as an alternative to 18 other tools on Toolradar, ranking #7 of 89 in Field Management. As of Nov 2026.

ServiceM8 compared with 89 Field Management tools on Toolradar, as of Nov 2026
Metric ServiceM8 Peer median Position (1 is best)
Entry paid plan $29/mo, billed monthly $59/mo #6 of 28 (joint) tools with no stated price unit, verified price
Free plan Yes 19% have one n/a
Listed as an alternative to 18 tools 2 #7 of 89
User rating 4.3/5 (across the web, 393 ratings) 4.4/5 #38 of 60 (joint) tools with 20+ reviews

Listed as an alternative to: #7 on 2026-10-16 to #7 on 2026-11-02 (rank among 89 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Field Management data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “ServiceM8 by the numbers”, Nov 2026.

Reviews

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4.3/5

Across 393 verified user reviews on Capterra, SourceForge, G2

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ServiceM8 FAQ

How does ServiceM8 help service businesses manage their field operations?

ServiceM8 streamlines field operations by managing jobs and staff, creating quotes and invoices on-site, and capturing signatures, notes, photos, and videos. It covers the entire job lifecycle from initial client contact through to scheduling, job completion, and payment processing.

Which teams benefit most from using ServiceM8?

ServiceM8 is best suited for contractors and service businesses, including trades, that need to manage jobs, staff, and client communications efficiently. It helps these teams streamline operations and increase job completion rates.

How does ServiceM8 compare to Simpro regarding mobile accessibility?

ServiceM8 offers a powerful iOS app optimized for Apple devices, providing full functionality and ease of use for field technicians. While it has a 'Lite' Android app for basic functions, its most comprehensive mobile experience is on Apple devices.

What kind of limitations should users be aware of with ServiceM8?

Users should note that the full functionality of ServiceM8 is optimized for Apple devices, with the Android app offering only 'Lite' features. Additionally, the free plan incurs extra charges for SMS messaging, and advanced features are reserved for more expensive plans.

How is ServiceM8 priced?

ServiceM8 is available on a free tier, which offers basic functionality. For businesses requiring higher job limits, more advanced features, or extensive usage, there are paid plans available.

Can ServiceM8 integrate with existing accounting software?

Yes, ServiceM8 integrates with popular accounting packages, which helps businesses avoid double-entry of financial data. This feature supports a more streamlined workflow for invoicing and payment management.

Does ServiceM8 offer features for recurring work?

Yes, ServiceM8 includes features for scheduling recurring jobs, which is beneficial for businesses with regular maintenance contracts or repeat service appointments. This helps automate the management of ongoing client needs.

How does ServiceM8 pricing compare with other Field Management tools?

ServiceM8's entry paid plan ($29/mo, billed monthly) ranks #6 of 28 (joint) for price among the Field Management tools with a verified entry price and no stated unit, where the median is $59/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Nov 2026.

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