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Shortwave vs HEY: Which is Better in 2026?

Choosing between Shortwave and HEY comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.

Bottom line: Shortwave is our overall pick for email clients workflows. Pick HEY if you need its specific feature set.

··Methodology
Editor reviewed0 verified reviews comparedPricing checked Jun 2026

Short on time? Here's the quick answer

We've tested both tools. Here's who should pick what:

Shortwave

Automate your email with AI for enhanced productivity and inbox management.

Best for you if:

  • • You want to try before committing
  • AI-powered email assistant for organizing, writing, and searching emails.
  • Enhances team collaboration with shared threads, comments, and AI-searchable archives.

HEY

Control your inbox with email filtering and organized replies

Best for you if:

  • Email reimagined by Basecamp
  • Screener for incoming mail
At a Glance
ShortwaveShortwave
HEYHEY
Starts at
FreeFree tier available
$12/moHEY for Domains
Best For
Email ClientsEmail Clients
Rating
4.5/54.0/5

Choose Shortwave or HEY?

Shortwave

Choose Shortwave if

Automate your email with AI for enhanced productivity and inbox management.

  • AI email client
  • Good for productivity
  • Gmail integration
  • Budget matters (Free vs $12/mo)
HEY

Choose HEY if

Control your inbox with email filtering and organized replies

  • Innovative approach
  • No tracking pixels
  • Clean design
FeatureShortwaveHEY
Pricing ModelFreemiumPaid
User Rating
4.5/5
69 reviews
4.0/5
18 reviews
Categories
Email ClientsAI Assistants
Email ClientsProductivity

In-Depth Analysis

ShortwaveShortwave

Automate your email with AI for enhanced productivity and inbox management.

Strengths

  • +AI email client
  • +Good for productivity
  • +Gmail integration
  • +Active development
  • +Good features

Weaknesses

  • -Gmail only
  • -Expensive premium
  • -Learning curve
  • -Feature gaps
  • -Better alternatives exist

Key features

AI email clientSmart inboxAI summariesSearch functionalityLabels and filtersTeam features
Starts at Free

HEYHEY

Control your inbox with email filtering and organized replies

Strengths

  • +Innovative approach
  • +No tracking pixels
  • +Clean design

Weaknesses

  • -Requires new email address
  • -Expensive

Key features

Email screeningFocus & Paper TrailReply LaterClips & NotesNo tracking pixelsPrivacy focused
Starts at $12/mo

Pricing: Shortwave vs HEY

PlanShortwaveHEY
Tier 1
Free
Free
$99
HEY for You
Tier 2
$7
Personal
$12
HEY for Domains
Tier 3
$14
Pro
N/A
Tier 4
$24
Business
N/A

Pricing verified from each vendor's public pricing page. Compare in detail on Shortwave pricing and HEY pricing.

Who Should Use What?

On a budget?

Shortwave has a free tier. HEY is paid only.

Go with: Shortwave

Want the highest-rated option?

Shortwave: 4.5/5 (69 reviews). HEY: 4.0/5 (18 reviews).

Go with: Shortwave

Value user reviews?

Shortwave: 69 reviews (4.5/5). HEY: 18 reviews (4.0/5).

Go with: Shortwave

3 Questions to Help You Decide

1

What's your budget?

Shortwave is freemium. HEY is paid. Shortwave lets you start free.

2

What's your use case?

Both are email clients tools. Compare their specific features to decide.

3

How important are ratings?

Shortwave is rated higher: 4.5/5 vs 4.0/5.

Key Takeaways

Shortwave

  • Higher user rating: 4.5/5 vs 4.0/5
  • Larger review base (69 reviews)
  • Free tier available
  • Our pick for this comparison

HEY

  • Choose if you want control your inbox with email filtering and organized replies

The Bottom Line

Shortwave is our pick.

Frequently Asked Questions

Is Shortwave or HEY better?

Shortwave is rated in our evaluation. Shortwave is freemium and HEY is paid.

What are Shortwave and HEY used for?

Shortwave: Automate your email with AI for enhanced productivity and inbox management.. HEY: Control your inbox with email filtering and organized replies.

What does Shortwave cost vs HEY?

Shortwave is freemium (free tier + paid plans). HEY is a paid tool. Visit their websites for detailed pricing.

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