Troops vs Freshsales: Which Should You Choose in 2026?
Choosing between Troops and Freshsales comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Troops
Unlock organizational potential with AI, data, and CRM, transforming work beyond chat and video.
Best for you if:
- • You need crm features specifically
- • AI-powered platform for work that integrates deeply with Salesforce.
- • Automates processes, facilitates data sharing, and enhances team collaboration.
Freshsales
AI-powered Sales CRM to streamline sales, boost conversions, and grow your pipeline.
Best for you if:
- • You want the higher-rated option (8.6/10 vs 0.0/10)
- • You want to try before committing
- • You need lead generation features specifically
- • AI-powered CRM for lead generation, qualification, and tracking.
- • Automates tasks and provides AI-driven insights for sales efficiency.
| At a Glance |  Troops |  Freshsales |
|---|---|---|
Price | Paid | Free + Paid |
Best For | CRM | Lead Generation |
Rating | —/100 | 86/100 |
| Feature | Troops | Freshsales |
|---|---|---|
| Pricing Model | Paid | Freemium |
| Editorial Score | — | 86 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | CRMSales Engagement | Lead GenerationCRM |
How Troops and Freshsales Compare
Troops
Unlock organizational potential with AI, data, and CRM, transforming work beyond chat and video.
Paid
Freshsales
AI-powered Sales CRM to streamline sales, boost conversions, and grow your pipeline.
Free tier available · 86/100 score
Troops is a crm tool. Freshsales is in lead generation.
Who Should Use What?
On a budget?
Freshsales has a free tier. Troops is paid only.
Go with: Freshsales
Want the highest-rated option?
Freshsales scores 86/100. Troops is unrated.
Go with: Freshsales
Value user reviews?
Neither has user reviews yet.
Go with: Freshsales
3 Questions to Help You Decide
What's your budget?
Troops is paid. Freshsales is freemium. Freshsales lets you start free.
What's your use case?
Troops is a crm tool. Freshsales is in lead generation. Pick the category that matches your needs.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
Freshsales
- Higher score: 86/100 vs unrated
- Free tier available
- Our pick for this comparison
Troops
- Better fit for crm
The Bottom Line
Freshsales (86/100) is our pick.
Frequently Asked Questions
Is Troops or Freshsales better?
Freshsales scores 86/100 in our evaluation. Troops is paid and Freshsales is freemium.
What are Troops and Freshsales used for?
Troops: Unlock organizational potential with AI, data, and CRM, transforming work beyond chat and video.. Freshsales: AI-powered Sales CRM to streamline sales, boost conversions, and grow your pipeline..
What does Troops cost vs Freshsales?
Troops is a paid tool. Freshsales is freemium (free tier + paid plans). Visit their websites for detailed pricing.