Troops
Claim this toolUnlock organizational potential with AI, data, and CRM, transforming work beyond chat and video.
Paid plans only Visit Website Paid Visit Website
Tracked since 2026
The Bottom Line
- Price
- Paid plans only. Compare plans
Key facts
- AI-powered platform for work that integrates deeply with Salesforce.
- Automates processes, facilitates data sharing, and enhances team collaboration.
- Boosts productivity and business outcomes across sales, service, and other departments.
Pros
- Deep integration with Salesforce clouds enhances CRM workflows.
- AI and automation capabilities significantly speed up routine processes.
- Reduces context switching by centralizing apps and data.
- Improves team productivity and collaboration across various departments.
- Offers a secure and compliant environment for business operations.
Cons
- Requires an existing Salesforce subscription for full integration benefits.
- Slack is an add-on product, incurring additional costs beyond standard Salesforce subscriptions.
What is Troops?
Slack is an AI-powered platform for work designed to maximize sales and streamline operations across various departments including sales, service, marketing, finance, IT, and HR. It goes beyond traditional chat and video collaboration by integrating deeply with Salesforce and offering extensive automation capabilities. The platform enables teams to automate routine processes without code, find and share relevant data, and engage with AI in a trusted and flexible conversational environment.
By bringing together people, tools, and data, Slack fundamentally transforms team productivity, focusing on business outcomes. It allows users to tap into the power of AI and automation, access answers faster across conversations and connected apps, and leverage over 40 native Salesforce integrations. This integration facilitates real-time collaboration around up-to-date customer data directly within Slack, reducing context switching and improving efficiency for all teams.
Preview
Key Features
- AI-powered conversational platform
- No-code automation for processes
- Data and knowledge sharing
- Over 40 native Salesforce integrations (Sales Cloud, Service Cloud, Marketing Cloud)
- Agentic productivity features (Agentforce)
- Secure, compliant, and customizable platform
Pricing
Paid
Troops offers paid plans. Visit their website for current pricing details.
Troops by the numbers
| Metric | Troops | Peer median | Position (1 is best) |
|---|---|---|---|
| Free plan | No | 34 of 47 have one | n/a |
| Listed as an alternative to | 1 tool | 2 | #25 of 47 (joint) |
| Integrations listed | 1 | 2 | #8 of 11 (joint) tools with at least one integration recorded |
Listed as an alternative to: #25 on 2026-10-16 to #25 on 2026-11-02 (rank among 47 tools, 1 is best).
Each position is counted among the tools that have data for that row, as noted under it. All Team Chat data · How we compute this. Advertising and placement fees are not inputs to any position.
Cite this: Toolradar, “Troops by the numbers”, Nov 2026.
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Troops FAQ
How does Troops enhance sales operations for businesses?
Troops maximizes sales by integrating deeply with Salesforce, allowing sales teams to automate routine processes and access up-to-date customer data directly within their collaboration platform. This reduces context switching and streamlines workflows, improving overall efficiency.
What kind of user benefits most from Troops?
Teams across various departments, including sales, service, marketing, finance, IT, and HR, benefit from Troops. It is designed for organizations looking to leverage AI and automation to transform work beyond traditional chat and video, focusing on business outcomes.
How is Troops priced?
Troops is a paid product and does not offer a permanently free tier. It is an add-on product, meaning it incurs additional costs beyond standard subscriptions for integrated platforms.
What are the main limitations of using Troops?
A primary limitation is the requirement of an existing Salesforce subscription to unlock its full integration benefits. Additionally, Troops is an add-on product, which means it will incur extra costs beyond any standard Salesforce subscriptions.
Can Troops integrate with other business tools beyond Salesforce?
Troops offers over 40 native Salesforce integrations, facilitating real-time collaboration around customer data directly within the platform. It is designed to bring together people, tools, and data to transform team productivity.
How does Troops compare to a CRM like Zoho CRM?
Unlike Zoho CRM, which is a standalone CRM solution, Troops functions as an AI-powered platform that deeply integrates with Salesforce to maximize sales and streamline operations. It extends CRM capabilities with extensive automation and AI features within a collaboration environment.
How does Troops utilize AI to improve team productivity?
Troops enables teams to engage with AI in a trusted and flexible conversational environment, allowing users to tap into the power of AI and automation. This helps teams access answers faster across conversations and connected apps, significantly speeding up routine processes.
Source: troops.ai