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Pipedrive vs Troops: Pricing and Ratings Compared (2026)

Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Pipedrive and Troops side by side. This page compares data; it is not a hands-on review.

On the data: On the data below the two are close or not directly comparable, so we do not name a winner for this pair.

Data comparison compiled by Toolradar, not hand-reviewed Methodology
Data comparison 6,213 user reviews compared Pricing checked Oct 31, 2026

Short on time? Here's the quick answer

Based on published vendor pricing and features and on public review data, here's who should pick what:

Pipedrive

Close more deals with AI-powered sales pipeline management

Best for you if:

  • • You want visual pipeline

Troops

Unlock organizational potential with AI, data, and CRM, transforming work beyond chat and video.

Best for you if:

  • • You want deep integration with Salesforce clouds enhances CRM workflows
At a glance: Pipedrive vs Troops
At a Glance
Pipedrive Pipedrive
Troops Troops
Starts at
Not published
Not published
Category
CRM Sales
CRM Team Chat
Rating
4.4/5 G2 4.3 · Capterra 4.5 6,213 reviews n/a
Free plan
No No

Choose Pipedrive or Troops?

Pipedrive

Choose Pipedrive if

  • You want visual pipeline
  • You want easy to use
Troops

Choose Troops if

  • You want deep integration with Salesforce clouds enhances CRM workflows
  • You want AI and automation capabilities significantly speed up routine processes

In-Depth Analysis

Pipedrive Pipedrive

Close more deals with AI-powered sales pipeline management

Good value

Pipedrive's pricing, starting at $14/user/month for Lite and scaling to $79/user/month for Ultimate, is generally fair for a dedicated sales CRM.

Strengths

  • Pro: Visual pipeline
  • Pro: Easy to use
  • Pro: Good mobile app

Weaknesses

  • Con: Limited free tier
  • Con: Add-on costs

Key features

Pipeline management Lead tracking Email sync Automation AI reporting Forecasting

Troops Troops

Unlock organizational potential with AI, data, and CRM, transforming work beyond chat and video.

Strengths

  • Pro: Deep integration with Salesforce clouds enhances CRM workflows.
  • Pro: AI and automation capabilities significantly speed up routine processes.
  • Pro: Reduces context switching by centralizing apps and data.
  • Pro: Improves team productivity and collaboration across various departments.
  • Pro: Offers a secure and compliant environment for business operations.

Weaknesses

  • Con: Requires an existing Salesforce subscription for full integration benefits.
  • Con: Slack is an add-on product, incurring additional costs beyond standard Salesforce subscriptions.

Key features

AI-powered conversational platform No-code automation for processes Data and knowledge sharing Over 40 native Salesforce integrations (Sales Cloud, Service Cloud, Marketing Cloud) Agentic productivity features (Agentforce) Secure, compliant, and customizable platform

Plans and prices: Pipedrive vs Troops

Plans and prices of Pipedrive and Troops, as read on each vendor's pricing page. Each plan keeps its own billing unit.
Tool Plans and prices Source
Pipedrive
  • Lite: Usage-based, one-time or minimum-commitment pricing
  • Growth: Usage-based, one-time or minimum-commitment pricing
  • Premium: Usage-based, one-time or minimum-commitment pricing
  • Ultimate: Usage-based, one-time or minimum-commitment pricing
pipedrive.com/pricing read Oct 31, 2026
Troops No plan prices on file troops.ai/pricing

Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Pipedrive pricing and Troops pricing.

Key Takeaways

Pipedrive

  • Choose if you want close more deals with AI-powered sales pipeline management

Troops

  • Choose if you want unlock organizational potential with AI, data, and CRM, transforming work beyond chat and video

What the data shows

On the data below the two are close or not directly comparable, so we do not name a winner for this pair.

  • Only Pipedrive has a published user rating (4.4/5 from 6,213 reviews); Troops has none we can show.

Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate

Frequently Asked Questions

How do Pipedrive and Troops compare in 2026?

On the data below the two are close or not directly comparable, so we do not name a winner for this pair. Only Pipedrive has a published user rating (4.4/5 from 6,213 reviews); Troops has none we can show.

What are Pipedrive and Troops used for?

Pipedrive: Close more deals with AI-powered sales pipeline management. Troops: Unlock organizational potential with AI, data, and CRM, transforming work beyond chat and video.

What does Pipedrive cost vs Troops?

Pipedrive has no public paid-plan price on file. Troops has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Oct 31, 2026.

What's the main difference between Pipedrive and Troops?

Pipedrive's main strength: visual pipeline. Troops's main strength: deep integration with Salesforce clouds enhances CRM workflows.

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