Userlike vs Front: Which Should You Choose in 2026?
Choosing between Userlike and Front comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Userlike
The AI platform for strong customer relationships, offering more sales and faster support.
Best for you if:
- • You want to try before committing
- • You need help desk features specifically
- • AI-powered messaging suite for live chat, email, and WhatsApp.
- • Centralizes customer communication with AI agents and human teams.
Front
Shared inbox platform
Best for you if:
- • You want the higher-rated option (8.5/10 vs 7.3/10)
- • You need crm features specifically
- • Shared inbox for team collaboration
- • Email, SMS, and social in one place
| At a Glance |  Userlike |  Front |
|---|---|---|
Price | Free + Paid | Paid |
Best For | Help Desk | CRM |
Rating | 73/100 | 85/100 |
| Feature | Userlike | Front |
|---|---|---|
| Pricing Model | Freemium | Paid |
| Editorial Score | 73 | 85 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 51 |
| Categories | Help DeskLive Chat | CRMLive Chat |
How Userlike and Front Compare
Userlike
The AI platform for strong customer relationships, offering more sales and faster support.
Free tier available · 73/100 score
Front
Shared inbox platform
Paid · 85/100 score
Userlike is a help desk tool. Front is in crm.
Who Should Use What?
On a budget?
Userlike has a free tier. Front is paid only.
Go with: Userlike
Want the highest-rated option?
Userlike: 73/100. Front: 85/100.
Go with: Front
Value user reviews?
Neither has user reviews yet.
Go with: Front
3 Questions to Help You Decide
What's your budget?
Userlike is freemium. Front is paid. Userlike lets you start free.
What's your use case?
Userlike is a help desk tool. Front is in crm. Pick the category that matches your needs.
How important are ratings?
Front scores higher: 85/100 vs 73/100.
Key Takeaways
Front
- Higher score: 85/100 vs 73
- More community upvotes (51)
- Our pick for this comparison
Userlike
- Has a free tier
- Better fit for help desk
The Bottom Line
Front (85/100) is our pick. Userlike has a free tier if you want to test without paying.
Frequently Asked Questions
Is Userlike or Front better?
Front scores 85/100 in our evaluation. Userlike is freemium and Front is paid.
What are Userlike and Front used for?
Userlike: The AI platform for strong customer relationships, offering more sales and faster support.. Front: Shared inbox platform.
What does Userlike cost vs Front?
Userlike is freemium (free tier + paid plans). Front is a paid tool. Visit their websites for detailed pricing.