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1379 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

SMS marketing leader

Biggest con

Expensive

TL;DR - Attentive

  • SMS marketing platform
  • Personalized messaging
  • Revenue driven
Pricing: Paid only
Best for: Enterprises & pros
4.7/5 across review platforms

What is Attentive?

Editorial review
Attentive is an AI-powered SMS and email marketing platform trusted by 8,000+ global brands for personalized messaging at scale. The platform combines SMS, RCS (Rich Communication Services), and email to help businesses connect with customers through targeted campaigns. The platform's patented two-tap mobile technology converts website visitors into SMS subscribers. Attentive Signal identifies and engages anonymous website visitors, while comprehensive analytics provide customizable reports for data-driven decisions. Real-time personalization adapts messages based on individual preferences and behaviors. Attentive offers 100+ integrations with e-commerce platforms, customer service tools, loyalty programs, and data platforms. The platform supports international messaging across 20 countries with built-in compliance risk management for industries including retail, e-commerce, travel, hospitality, and entertainment.

Available on: Web

Pros & Cons

Pros

  • SMS marketing leader
  • Good for e-commerce
  • Personalization
  • Good analytics
  • Compliance built-in

Cons

  • Expensive
  • Per-message pricing
  • US focused
  • E-commerce focus
  • Contract commitment

Ratings Across the Web

4.7(1,379 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

SMS marketingTwo-way messagingSegmentationPersonalizationAnalyticsE-commerce integration

Pricing Plans

Free Trial

Text Only

Custom

  • Pay per message
  • SMS, MMS, RCS messaging
  • Subscriber count based

Text and Email

Custom

  • SMS and email together
  • Triggered emails
  • Full ESP campaigns

Text, Email, and Push

Custom

  • Cross-channel orchestration
  • Unified profiles
  • Built-in savings

Complete Package

Custom

  • All channels
  • Complete AI suite
  • Dedicated support

Reviews

4.7/5

Across 1,379 verified user reviews on G2, Capterra, SourceForge

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Attentive FAQ

How much does Attentive cost?

Attentive requires a ,000-3,000 quarterly minimum spend plus a platform fee starting at /month. Additional costs include per-message fees, carrier charges, and optional short codes (/month). All contracts require 6-12 month commitments.

Is Attentive suitable for small businesses?

Attentive is best suited for businesses with monthly revenue exceeding ,000 and those sending 20,000+ messages monthly. The quarterly minimums can be a barrier for smaller businesses.

What is two-tap mobile technology?

Attentive's patented two-tap technology makes it easy for mobile users to opt-in to SMS marketing with just two taps, significantly improving subscription conversion rates compared to traditional signup forms.

What integrations does Attentive offer?

Attentive integrates with 100+ platforms including Shopify, Klaviyo, Salesforce, Zendesk, and major e-commerce, loyalty, and data platforms to streamline marketing operations.

Does Attentive support international messaging?

Yes, Attentive supports SMS messaging across 20 countries with localized compliance management for international campaigns.

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