CallTrackingMetrics
Claim this toolTransform conversations into growth with AI-powered analytics for sales and marketing.
From $79/mo, billed monthly, free trial Visit WebsiteThe Bottom Line
- Price
- From $79/mo, billed monthly, free trial. Compare plans
Key facts
- Attributes calls, chats, and forms to specific marketing campaigns.
- Analyzes conversations with AI to uncover customer insights and sentiment.
- Optimizes ad spend and streamlines sales workflows for better conversions.
Pros
- Provides accurate attribution for marketing campaigns across multiple channels.
- Offers deep AI-driven insights into customer conversations and sentiment.
- Streamlines sales processes with advanced routing and automation features.
- Integrates with a wide range of popular marketing and sales tools.
- Agency-friendly features like sub-accounts and white-label options.
Cons
- No explicit mention of a free trial or free tier on the main page.
- Requires integration and setup to fully leverage its capabilities.
- The depth of features might be overwhelming for very small businesses with simple needs.
What is CallTrackingMetrics?
Available on: Web
Ratings Across the Web
CallTrackingMetrics holds an aggregate rating of 4 out of 5 from 959 reviews across G2 and Trustpilot, last checked September 17, 2026.
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
- Dynamic Number Insertion (DNI)
- Call Recording and Transcriptions
- AI-powered Conversation Intelligence (AskAI, Keyword Spotting, Sentiment Analysis)
- Text Messaging (SMS)
- Web-based Softphone
- Intelligent Routing (Geo, Skill-based, Weight-based)
- Form Tracking (FormReactor)
- Automated Triggers and Workflow Automation
Pricing Plans
Free TrialPricing checked Oct 31, 2026. Source: calltrackingmetrics.com/plans, read Oct 31, 2026
| Plan | Price | Details |
|---|---|---|
| Marketing Lite | $79 / mo |
+3 more Show less
|
| Marketing Pro | $179 / mo |
+7 more Show less
|
| Sales Engage | $329 / mo |
+6 more Show less
|
| Enterprise | $1999 / mo |
+3 more Show less
|
Is CallTrackingMetrics worth the price?
CallTrackingMetrics offers a tiered pricing structure that can be considered fair for the features provided, especially for businesses needing advanced analytics.
The Marketing Lite tier at $79/mo is a good entry point, but the real value for marketing and sales teams starts with Marketing Pro at $179/mo, which includes AI analysis and premium integrations. The Enterprise tier at $1999/mo is for large organizations requiring dedicated support and extensive services.
Hidden Costs & Gotchas
Overage fees for transcribed minutes
How CallTrackingMetrics's pricing compares
At $79/mo, billed monthly, CallTrackingMetrics is mid-range of its 3 comparable direct competitors ($19 to $79/mo across the set).
Entry paid plan, monthly price, billed monthly. Pricing checked Oct 31, 2026.
CallTrackingMetrics by the numbers
Toolradar data: CallTrackingMetrics's entry paid plan ($79/mo, billed monthly) ranks #52 of 89 (joint) for price among the Sales tools with a verified entry price and no stated unit, where the median is $53/mo. As of Nov 2026.
| Metric | CallTrackingMetrics | Peer median | Position (1 is best) |
|---|---|---|---|
| Entry paid plan | $79/mo, billed monthly | $53/mo | #52 of 89 (joint) tools with no stated price unit, verified price |
| Free plan | No | 31% have one | n/a |
| Listed as an alternative to | 3 tools | 2 | #111 of 286 (joint) |
| Integrations listed | 3 | 3 | #14 of 56 (joint) tools with at least one integration recorded |
| User rating | 4.0/5 (across the web, 959 ratings) | 4.5/5 | #155 of 166 (joint) tools with 20+ reviews |
Listed as an alternative to: #99 on 2026-10-16 to #111 on 2026-11-02 (rank among 286 tools, 1 is best).
Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Sales data · How we compute this. Advertising and placement fees are not inputs to any position.
Cite this: Toolradar, “CallTrackingMetrics by the numbers”, Nov 2026.
Reviews
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Across 959 verified user reviews on G2, Trustpilot
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CallTrackingMetrics FAQ
How does CallTrackingMetrics help optimize marketing spend?
Which teams benefit most from using CallTrackingMetrics?
How is CallTrackingMetrics priced?
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Source: calltrackingmetrics.com