How does CampLife's Rules Engine allow for unique park conditions and actions?
The Rules Engine in CampLife enables parks to set up specific conditions and corresponding actions for various aspects like availability, payment processing, and membership benefits. This allows for highly customized management of reservations and guest interactions based on the park's unique operational requirements.
Can CampLife help increase direct bookings without additional commission fees?
Yes, CampLife includes access to the CampLife Marketplace, where over 50% of bookings are made directly through camplife.com. These bookings are commission-free, providing an additional channel for parks to attract guests and maximize revenue without incurring extra costs.
What is the 'Site Guarantee' feature and how does it benefit both the park and the guest?
The Site Guarantee feature allows guests to pay an opt-in fee to lock in a specific campsite during their booking. This benefits the guest by ensuring they get their preferred site, and it benefits the park by generating additional revenue and accommodating camper preferences, with managers able to track changes and run revenue reports related to this feature.
How does CampLife handle long-term guest billing and what is the associated cost?
CampLife simplifies billing for long-term guests with its Easy Recurring Billing feature. This automates the invoicing process. For the standard pricing model, there is a charge of $3 per recurring invoice. Large or public parks may also opt for a subscription with a set monthly fee that includes recurring billing without additional per-invoice charges.
What is the purpose of the onboarding deposit, and how is it utilized?
The onboarding deposit is a one-time fee paid when a park chooses CampLife. This deposit initiates the onboarding process, where a dedicated coach assists with data transition, map building, rate setup, and custom rule configuration. The deposit is then credited back towards the park's account upon the completion of the onboarding process.
Beyond standard reservations, what specific mobile tools does CampLife offer for staff and guests within the park?
CampLife provides several mobile tools, including Mobile Check-In for guests to confirm arrival and receive directions to their site. For staff, the Sign+Store feature allows for requesting e-signatures on agreements and invoices anywhere in the park, and Work Orders keep staff informed about scheduled projects via text messages or emails.