What kind of support is available for current Convercent clients?
Current Convercent clients can file support tickets, contact support directly, access a comprehensive Knowledge Base, review Release Notes, and get an overview of customer support and resource options. There are also dedicated teams, including IT specialists and development gurus, to assist with problem resolution.
How does Convercent ensure the smooth deployment and ongoing operation of its ethics and compliance solution?
Convercent provides specialized implementation services to ensure a smooth deployment. For ongoing operation, it offers data services and a dedicated team that works alongside client IT specialists and development gurus to solve problems quickly and maintain system integrity.
Can users monitor the status and health of their Convercent application?
Yes, users can explore the Convercent app status to monitor the health and operational status of their application, ensuring transparency and proactive management of their ethics and compliance platform.
What types of resources are available in the Convercent Knowledge Base?
The Convercent Knowledge Base provides access to a wealth of information, including articles, guides, and Release Notes, designed to help users understand and effectively utilize the platform's features and stay updated on new developments.