KnowBe4
Claim this toolReduce human and AI agent risk with an end-to-end human risk management platform.
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2424 reviews tracked·5 press mentionsThe Bottom Line
- Price
- Paid plans only. Compare plans
Key facts
- Reduces human and AI agent cybersecurity risk through comprehensive training.
- Provides advanced cloud email security to prevent phishing and malware attacks.
- Streamlines compliance and policy management with automated workflows and reporting.
Pros
- Reduces 'Phish-prone' percentage significantly.
- Integrates compliance and security training into one platform.
- Offers AI-powered defense agents for real-time risk detection and mitigation.
- Provides a comprehensive toolkit for assessing and improving an organization's security posture.
Cons
- Pricing details are not publicly available, requiring a demo request.
- Requires active participation from employees for training effectiveness.
- Implementation and customization may require dedicated IT resources.
What is KnowBe4?
KnowBe4 is a comprehensive Human Risk Management platform designed to reduce cybersecurity risks stemming from human decisions and AI agent interactions. It provides an integrated suite of tools including security awareness training, cloud email security, AI defense agents, and compliance management. The platform aims to change user behavior, build resilience against evolving threats, and thwart attacks by weaving risk deterrence into daily workflows.
The platform is ideal for IT, InfoSec, Data Privacy & Compliance, and Human Resources teams within organizations of all sizes. It helps block phishing and data loss, detect identity risks, empower users with real-time coaching, and automate compliance workflows. By combining continuous training with advanced security tools, KnowBe4 helps organizations create a robust security culture, reduce helpdesk tickets, and ensure audit readiness.
Available on: Web
Ratings Across the Web
4.6(2,424 reviews)
KnowBe4 holds an aggregate rating of 4.6 out of 5 from 2,424 reviews across G2 and Capterra, last checked September 17, 2026.
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
- Security Awareness Training
- Cloud Email Security
- AI Defense Agents
- Compliance Plus
- Phishing Security Test
- Automated Security Awareness Program Builder
- Training Preview (ModStore)
- Phish Alert Button
Pricing Plans
Pricing checked Sep 26, 2026
| Plan | Price | Details |
|---|---|---|
| Silver | Contact us | |
| Gold | Contact us |
+4 moreShow less
|
| Platinum | Contact us |
+7 moreShow less
|
| Diamond | Contact us |
+7 moreShow less
|
Included in all plans
- Unlimited Phishing Security Tests
- Automated Security Awareness Program (ASAP)
- Security ‘Hints & Tips’
- KnowBe4 Learner App
- Training Access Level I
- Automated Training Campaigns
- Content Manager
- Assessments
- AI-Recommended Training
- Phish Alert Button
- Phishing Reply Tracking
- User Provisioning via Active Directory or SCIM Integration
- SSO/SAML Integration
- Industry Benchmarking
- SmartRisk Agent
- Advanced Reporting
- Global Technical Support
- Multilingual SCORM Packages
Hidden Costs & Gotchas
Potential for high minimum seat counts
Add-on modules could increase cost
Reviews
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4.6/5
Across 2,424 verified user reviews on G2, Capterra
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KnowBe4 FAQ
How does KnowBe4 help organizations manage human risk in cybersecurity?
KnowBe4 provides a comprehensive Human Risk Management platform that integrates security awareness training, cloud email security, and AI defense agents. It aims to change user behavior, build resilience against evolving threats, and embed risk deterrence into daily workflows to reduce cybersecurity risks.
Which teams within an organization would benefit most from using KnowBe4?
KnowBe4 is ideal for IT, InfoSec, Data Privacy & Compliance, and Human Resources teams across organizations of all sizes. It helps these teams block phishing and data loss, detect identity risks, and automate compliance workflows.
How does KnowBe4 compare to a competitor like Sprinto in terms of its offerings?
KnowBe4 focuses on reducing human and AI agent risk through security awareness training and AI defense agents, aiming to change user behavior. While Sprinto also addresses compliance, KnowBe4 specifically integrates compliance and security training into one platform to improve an organization's security posture.
What kind of commitment is required from employees for KnowBe4 to be effective?
The effectiveness of KnowBe4's training components relies on active participation from employees. Their engagement in the security awareness training is crucial for changing behavior and building resilience against threats.
How is KnowBe4 priced?
KnowBe4 is a paid product and does not offer a permanently free tier. Specific pricing details are not publicly available and typically require a demo request to obtain.
Can KnowBe4 help reduce the number of phishing incidents an organization experiences?
Yes, KnowBe4 is designed to significantly reduce an organization's 'Phish-prone' percentage. It achieves this by providing continuous security awareness training and cloud email security to help users identify and avoid phishing attempts.
Does KnowBe4 offer tools for managing compliance requirements?
Yes, KnowBe4 includes compliance management features as part of its platform. It helps organizations automate compliance workflows and ensures audit readiness by integrating compliance and security training.
Source: knowbe4.com