KnowBe4

Name: KnowBe4
Brand: KnowBe4
Rating: 4.6 (2471 reviews)

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Reduce human and AI agent risk with an end-to-end human risk management platform.

Security Learning & Training Compliance Management

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4.6(2,471 across the web)

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Reviews onG2Capterra

2471 reviews tracked·4 press mentions

The Bottom Line

Entry price

Paid plans only

Biggest pro

Reduces 'Phish-prone' percentage significantly.

Biggest con

Pricing details are not publicly available, requiring a demo request.

TL;DR - KnowBe4

Reduces human and AI agent cybersecurity risk through comprehensive training.
Provides advanced cloud email security to prevent phishing and malware attacks.
Streamlines compliance and policy management with automated workflows and reporting.

Pricing: Paid only

Best for: Enterprises & pros

4.6/5 across review platforms

What is KnowBe4?

Editorial review

KnowBe4 is a comprehensive Human Risk Management platform designed to reduce cybersecurity risks stemming from human decisions and AI agent interactions. It provides an integrated suite of tools including security awareness training, cloud email security, AI defense agents, and compliance management. The platform aims to change user behavior, build resilience against evolving threats, and thwart attacks by weaving risk deterrence into daily workflows. The platform is ideal for IT, InfoSec, Data Privacy & Compliance, and Human Resources teams within organizations of all sizes. It helps block phishing and data loss, detect identity risks, empower users with real-time coaching, and automate compliance workflows. By combining continuous training with advanced security tools, KnowBe4 helps organizations create a robust security culture, reduce helpdesk tickets, and ensure audit readiness.

Available on: Web

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourceknowbe4.com ↗

Pros & Cons

Pros

Reduces 'Phish-prone' percentage significantly.
Integrates compliance and security training into one platform.
Offers AI-powered defense agents for real-time risk detection and mitigation.
Provides a comprehensive toolkit for assessing and improving an organization's security posture.

Cons

Pricing details are not publicly available, requiring a demo request.
Requires active participation from employees for training effectiveness.
Implementation and customization may require dedicated IT resources.

Ratings Across the Web

4.6(2,471 reviews)

KnowBe4 holds an aggregate rating of 4.6 out of 5 from 2,471 reviews across G2 and Capterra, last checked March 18, 2026.

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Security Awareness TrainingCloud Email SecurityAI Defense AgentsCompliance PlusPhishing Security TestAutomated Security Awareness Program BuilderTraining Preview (ModStore)Phish Alert Button

Pricing Plans

Pricing checked Aug 16, 2026

Silver

Everything in all plans.

Gold

Everything in all plans, plus:

Training Access Level II
Monthly Email Exposure Check
Smart Groups
Reporting, User Event and Webhook APIs
Security Roles
Social Engineering Indicators (SEI)
USB Drive Test

Platinum

Everything in all plans, plus:

Training Access Level II
Monthly Email Exposure Check
Smart Groups
Reporting, User Event and Webhook APIs
Security Roles
Social Engineering Indicators (SEI)
USB Drive Test
Training Access Level III

Diamond

Everything in all plans, plus:

Training Access Level II
Monthly Email Exposure Check
Smart Groups
Reporting, User Event and Webhook APIs
Security Roles
Social Engineering Indicators (SEI)
USB Drive Test
Training Access Level III

Included in all plans

Unlimited Phishing Security Tests
Automated Security Awareness Program (ASAP)
Security ‘Hints & Tips’
KnowBe4 Learner App
Training Access Level I
Automated Training Campaigns
Content Manager
Assessments

Calculate your cost View full pricing

Is KnowBe4 worth the price?

60/100

KnowBe4's pricing structure, which requires direct contact for all tiers, makes it impossible to assess fairness or expense relative to the market.

This 'contact us' model often indicates a higher price point, likely tailored for enterprise budgets. It's best for organizations with significant security awareness needs and a budget to match, who are willing to engage in a sales process.

Hidden Costs & Gotchas

Pricing not transparent, requires sales engagement

Potential for high minimum seat counts

Likely annual-only billing for all tiers

Add-on modules could increase cost

How KnowBe4 Compares to Competitors

Compared to competitors like Proofpoint Security Awareness Training or Cofense, KnowBe4's 'contact us' pricing suggests a similar enterprise-focused approach. While competitors may offer more transparent starting points, KnowBe4's extensive feature set across tiers positions it as a premium solution for comprehensive human risk management.

Reviews

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4.6/5

Across 2,471 verified user reviews on G2, Capterra

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Still deciding?

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KnowBe4 FAQ

How does KnowBe4 help organizations manage human risk in cybersecurity?

KnowBe4 provides a comprehensive Human Risk Management platform that integrates security awareness training, cloud email security, and AI defense agents. It aims to change user behavior, build resilience against evolving threats, and embed risk deterrence into daily workflows to reduce cybersecurity risks.

Which teams within an organization would benefit most from using KnowBe4?

KnowBe4 is ideal for IT, InfoSec, Data Privacy & Compliance, and Human Resources teams across organizations of all sizes. It helps these teams block phishing and data loss, detect identity risks, and automate compliance workflows.

How does KnowBe4 compare to a competitor like Sprinto in terms of its offerings?

KnowBe4 focuses on reducing human and AI agent risk through security awareness training and AI defense agents, aiming to change user behavior. While Sprinto also addresses compliance, KnowBe4 specifically integrates compliance and security training into one platform to improve an organization's security posture.

What kind of commitment is required from employees for KnowBe4 to be effective?

The effectiveness of KnowBe4's training components relies on active participation from employees. Their engagement in the security awareness training is crucial for changing behavior and building resilience against threats.

How is KnowBe4 priced?

KnowBe4 is a paid product and does not offer a permanently free tier. Specific pricing details are not publicly available and typically require a demo request to obtain.

Can KnowBe4 help reduce the number of phishing incidents an organization experiences?

Yes, KnowBe4 is designed to significantly reduce an organization's 'Phish-prone' percentage. It achieves this by providing continuous security awareness training and cloud email security to help users identify and avoid phishing attempts.

Does KnowBe4 offer tools for managing compliance requirements?

Yes, KnowBe4 includes compliance management features as part of its platform. It helps organizations automate compliance workflows and ensures audit readiness by integrating compliance and security training.

Source: knowbe4.com

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