KnowBe4 vs Prisma Cloud: Which is Better in 2026?
Choosing between KnowBe4 and Prisma Cloud comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Bottom line: Prisma Cloud is our overall pick for security workflows. Pick KnowBe4 if you need its specific feature set.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
KnowBe4
Reduce human and AI agent risk with an end-to-end human risk management platform.
Best for you if:
- • Reduces human and AI agent cybersecurity risk through comprehensive training.
- • Provides advanced cloud email security to prevent phishing and malware attacks.
Prisma Cloud
Cloud-native security platform
Best for you if:
- • Prisma Cloud is a cloud-native security platform from Palo Alto Networks
- • It secures cloud infrastructure, containers, and serverless workloads
| At a Glance |  KnowBe4 |  Prisma Cloud |
|---|---|---|
Starts at | Custom | Custom |
Best For | Security | Security |
Rating | 4.6/5 | 4.4/5 |
Free plan | No | No |
Choose KnowBe4 or Prisma Cloud?
Choose KnowBe4 if
Reduce human and AI agent risk with an end-to-end human risk management platform.
- Reduces 'Phish-prone' percentage significantly.
- Integrates compliance and security training into one platform.
- Offers AI-powered defense agents for real-time risk detection and mitigation.
Choose Prisma Cloud if
Cloud-native security platform
- Cloud security platform
- Good coverage
- Palo Alto backed
| Feature | KnowBe4 | Prisma Cloud |
|---|---|---|
| Pricing Model | Paid | Paid |
| User Rating | ★4.6/5 2,471 reviews | ★4.4/5 1,602 reviews |
| Categories | SecurityLearning & Training | SecurityCloud & Infrastructure |
In-Depth Analysis
KnowBe4
Reduce human and AI agent risk with an end-to-end human risk management platform.
Strengths
- +Reduces 'Phish-prone' percentage significantly.
- +Integrates compliance and security training into one platform.
- +Offers AI-powered defense agents for real-time risk detection and mitigation.
- +Provides a comprehensive toolkit for assessing and improving an organization's security posture.
Weaknesses
- -Pricing details are not publicly available, requiring a demo request.
- -Requires active participation from employees for training effectiveness.
- -Implementation and customization may require dedicated IT resources.
Key features
Prisma Cloud
Cloud-native security platform
Strengths
- +Cloud security platform
- +Good coverage
- +Palo Alto backed
- +Compliance features
- +Active development
Weaknesses
- -Very expensive
- -Complex platform
- -Learning curve
- -Enterprise focus
- -Resource intensive
Key features
Pricing: KnowBe4 vs Prisma Cloud
| Plan | KnowBe4 | Prisma Cloud |
|---|---|---|
| Tier 1 | Contact us Silver | 9000/100 credits Business Edition |
| Tier 2 | Contact us Gold | 18000/100 credits Enterprise Edition |
| Tier 3 | Contact us Platinum | N/A |
| Tier 4 | Contact us Diamond | N/A |
Pricing verified from each vendor's public pricing page. Compare in detail on KnowBe4 pricing and Prisma Cloud pricing.
Who Should Use What?
On a budget?
Both are paid. Compare plans on their websites.
Go with: Prisma Cloud
Want the highest-rated option?
KnowBe4: 4.6/5 (2,471 reviews). Prisma Cloud: 4.4/5 (1,602 reviews).
Go with: KnowBe4
Value user reviews?
KnowBe4: 2,471 reviews (4.6/5). Prisma Cloud: 1,602 reviews (4.4/5).
Go with: KnowBe4
3 Questions to Help You Decide
What's your budget?
Both are paid. Pricing won't help you decide here.
What's your use case?
Both are security tools. Compare their specific features to decide.
How important are ratings?
KnowBe4 is rated higher: 4.6/5 vs 4.4/5.
Key Takeaways
Prisma Cloud
- Our pick for this comparison
KnowBe4
- Higher user rating: 4.6/5 vs 4.4/5
- Larger review base (2,471 reviews)
The Bottom Line
Prisma Cloud is our pick.
Frequently Asked Questions
Is KnowBe4 or Prisma Cloud better?
Prisma Cloud is rated in our evaluation. Both are paid.
What are KnowBe4 and Prisma Cloud used for?
KnowBe4: Reduce human and AI agent risk with an end-to-end human risk management platform.. Prisma Cloud: Cloud-native security platform.
What does KnowBe4 cost vs Prisma Cloud?
KnowBe4 is a paid tool. Prisma Cloud is a paid tool. Visit their websites for detailed pricing.