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KnowBe4 vs Prisma Cloud: Which is Better in 2026?

Choosing between KnowBe4 and Prisma Cloud comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.

Bottom line: Prisma Cloud wins this matchup. 1Password is our overall Security pick. LastPass is our free Security pick. Pick KnowBe4 if you need its specific feature set.

··Methodology
Editor reviewed0 verified reviews comparedPricing checked Oct 2026

Short on time? Here's the quick answer

We've tested both tools. Here's who should pick what:

KnowBe4

Reduce human and AI agent risk with an end-to-end human risk management platform.

Best for you if:

  • • You want reduces 'Phish-prone' percentage significantly
  • • You want integrates compliance and security training into one platform

Prisma Cloud

Cloud-native security platform

Best for you if:

  • • You want cloud security platform
  • • You want good coverage
At a Glance
KnowBe4KnowBe4
Prisma CloudPrisma Cloud
Starts at
Custom
Custom
Best For
SecuritySecurity
Rating
4.6/54.4/5
Free plan
No No

Choose KnowBe4 or Prisma Cloud?

KnowBe4

Choose KnowBe4 if

Reduce human and AI agent risk with an end-to-end human risk management platform.

  • You want reduces 'Phish-prone' percentage significantly
  • You want integrates compliance and security training into one platform
Prisma Cloud

Choose Prisma Cloud if

Cloud-native security platform

  • You want cloud security platform
  • You want good coverage
FeatureKnowBe4Prisma Cloud
Pricing ModelPaidPaid
User Rating
★4.6/5
2,424 reviews
★4.4/5
1,601 reviews
Categories
SecurityLearning & Training
SecurityCloud & Infrastructure

In-Depth Analysis

KnowBe4KnowBe4

Reduce human and AI agent risk with an end-to-end human risk management platform.

Starts at Custom

Watch out

Potential for high minimum seat counts

Strengths

  • +Reduces 'Phish-prone' percentage significantly.
  • +Integrates compliance and security training into one platform.
  • +Offers AI-powered defense agents for real-time risk detection and mitigation.
  • +Provides a comprehensive toolkit for assessing and improving an organization's security posture.

Weaknesses

  • -Pricing details are not publicly available, requiring a demo request.
  • -Requires active participation from employees for training effectiveness.
  • -Implementation and customization may require dedicated IT resources.

Key features

Security Awareness TrainingCloud Email SecurityAI Defense AgentsCompliance PlusPhishing Security TestAutomated Security Awareness Program Builder

Prisma CloudPrisma Cloud

Cloud-native security platform

Starts at Custom
Fair value

Prisma Cloud's pricing, starting at $9,000/year for 100 credits in the Business Edition, is on the expensive side for smaller organizations.

Watch out

Minimum credit purchase of 100 credits per tier.

Strengths

  • +Cloud security platform
  • +Good coverage
  • +Palo Alto backed
  • +Compliance features
  • +Active development

Weaknesses

  • -Very expensive
  • -Complex platform
  • -Learning curve
  • -Enterprise focus
  • -Resource intensive

Key features

Cloud securityCSPMCWPPCode securityCompliancePalo Alto

Pricing: KnowBe4 vs Prisma Cloud

PlanKnowBe4Prisma Cloud
Tier 1
Contact us
Silver
9000/100 credits
Business Edition
Tier 2
Contact us
Gold
18000/100 credits
Enterprise Edition
Tier 3
Contact us
Platinum
N/A
Tier 4
Contact us
Diamond
N/A

Pricing verified from each vendor's public pricing page. Compare in detail on KnowBe4 pricing and Prisma Cloud pricing.

Who Should Use What?

On a budget?

Both are paid. Compare plans on their websites.

Go with: Prisma Cloud

Want the highest-rated option?

KnowBe4: 4.6/5 (2,424 reviews). Prisma Cloud: 4.4/5 (1,601 reviews).

Go with: KnowBe4

Value user reviews?

KnowBe4: 2,424 reviews (4.6/5). Prisma Cloud: 1,601 reviews (4.4/5).

Go with: KnowBe4

3 Questions to Help You Decide

1

What's your budget?

Both are paid. Pricing won't help you decide here.

2

What's your use case?

Both are security tools. Compare their specific features to decide.

3

How important are ratings?

KnowBe4 is rated higher: 4.6/5 vs 4.4/5.

Key Takeaways

Prisma Cloud

  • Our pick for this comparison

KnowBe4

  • Higher user rating: 4.6/5 vs 4.4/5
  • Larger review base (2,424 reviews)

The Bottom Line

Prisma Cloud wins this matchup. 1Password is our overall Security pick. LastPass is our free Security pick.

Frequently Asked Questions

Is KnowBe4 or Prisma Cloud better?

Prisma Cloud is rated in our evaluation. Both are paid.

What are KnowBe4 and Prisma Cloud used for?

KnowBe4: Reduce human and AI agent risk with an end-to-end human risk management platform.. Prisma Cloud: Cloud-native security platform.

What does KnowBe4 cost vs Prisma Cloud?

KnowBe4 is a paid tool. Prisma Cloud is a paid tool. Visit their websites for detailed pricing.

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