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Everything you need to run a better and safer workplace, from visitor management to emergency alerts.

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Reviews onG2Capterra
618 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Consolidates multiple workplace management functions into a single platform.

Biggest con

Pricing for Premium and Enterprise tiers is per location/year for Visitors, which might be costly for organizations with many sites.

TL;DR - Envoy

  • Manages visitors, workplace resources, and emergency communications.
  • Enhances security and compliance with detailed record-keeping and access control.
  • Provides real-time analytics for optimizing space utilization and operational efficiency.
Pricing: Free plan available
Best for: Growing teams
4.4/5 across review platforms

What is Envoy?

Editorial review
Envoy is a comprehensive workplace platform designed to streamline operations, enhance security, and improve the employee experience across single or multiple locations. It centralizes people, processes, and data to create an efficient and secure work environment. The platform offers solutions for visitor management, workplace planning and navigation, and real-time emergency notifications. Envoy Visitors simplifies guest check-ins, ensures compliance, and strengthens security with features like customizable sign-in flows, ID scanning, and automated record-keeping. Envoy Workplace provides tools for hybrid scheduling, desk and room booking, and finding teammates. Envoy Emergency Notifications delivers critical alerts to employees and visitors across multiple channels, facilitates two-way communication during incidents, and helps meet safety regulations. The platform is built for various stakeholders including IT, HR, facilities, and security teams, offering enterprise-grade security, integrations, and analytics to optimize space utilization and ensure compliance.

Available on: Web, iOS, Android

Pros & Cons

Pros

  • Consolidates multiple workplace management functions into a single platform.
  • Offers robust compliance features for various regulations (ITAR, EAR, OFAC, C-TPAT, California SB 553).
  • Provides extensive integration capabilities with existing tech stacks and an open API.
  • Enhances workplace safety and security with real-time data and communication tools.
  • Scalable for single locations to hundreds worldwide with customizable features.

Cons

  • Pricing for Premium and Enterprise tiers is per location/year for Visitors, which might be costly for organizations with many sites.
  • The extensive feature set might require a learning curve for new users to fully utilize all capabilities.

Ratings Across the Web

4.4(618 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Visitor check-in and registrationCustomizable sign-in flows with NDAs and ID checksReal-time emergency notifications via SMS, email, Slack, TeamsTwo-way communication for safety check-ins during emergenciesWorkplace planning, desk, and room bookingReal-time occupancy and visitor analyticsIntegration with access control and Wi-Fi systemsAutomated compliance reporting and audit trails

Pricing

Freemium

Envoy offers a generous free tier with optional paid upgrades for advanced features.

View pricing

Reviews

4.4/5

Across 618 verified user reviews on G2, Capterra

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Envoy FAQ

How does Envoy ensure compliance with regulations like ITAR or California Senate Bill 553?

Envoy allows for customizable check-in flows to collect specific information like country of citizenship for ITAR, and can display safety videos for OSHA. It automatically stores and backs up screening data, making it easy to export records for audits. For California SB 553, the emergency notification system facilitates rapid alerts and two-way communication to confirm who is onsite and safe, aiding in emergency response planning.

Can Envoy integrate with my existing access control systems and identity providers?

Yes, Envoy connects with your building’s access control and Wi-Fi systems to enforce access restrictions. It also supports SCIM integrations with directory services like Okta and Microsoft Entra ID to automatically sync employee contact details, ensuring your directory remains accurate for emergency notifications and workplace management.

What is the 'Virtual Front Desk' feature and how does it function in unstaffed reception areas?

The Virtual Front Desk acts as a digital visitor management system, enabling visitors to sign in via an iPad kiosk, QR code scan, or facial recognition even without a receptionist present. It ensures security and compliance steps, such as NDA signing and ID checks, are completed, securing access to your workplace after hours or in locations without dedicated front desk staff.

How does Envoy help optimize space utilization and resource allocation in a hybrid work environment?

Envoy provides real-time occupancy and visitor analytics, allowing you to see who is onsite, where, and when. This data helps identify busiest days, peak hours, and high-traffic locations. With these insights, organizations can make informed decisions on growing, downsizing, or closing offices, and allocate staff and resources more effectively to support flexible and hybrid work models.

Beyond mass notifications, how does Envoy's emergency system allow for targeted communication?

Envoy enables the creation of custom recipient groups based on real-time data such as badge swipes, desk reservations, or current location. This allows for targeted alerts to be sent only to relevant individuals, ensuring that people receive critical information based on where they are and what they are doing, rather than just broadcasting to everyone.

Source: envoy.com

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