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Driving the next generation of dispatch technology for taxi and private hire companies.

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Tracked since2026
0 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

High reliability with 99.999% uptime

Biggest con

Specific pricing details are not publicly available, requiring direct contact for quotes.

TL;DR - iCabbi

  • Comprehensive cloud-based dispatch platform for taxi and private hire companies.
  • Utilizes Google Fleet Engine and AI for advanced dispatch, route optimization, and booking automation.
  • Offers solutions for passenger bookings, driver management, NEMT, business accounts, and call center automation.
Pricing: Paid only
Best for: Enterprises & pros

What is iCabbi?

Editorial review
iCabbi provides a comprehensive, fully-integrated, cloud-based taxi dispatch platform designed to help taxi companies automate, optimize, and grow their business. It offers market-leading booking solutions for passengers, a highly customizable dispatch engine to manage supply and demand, and a driver app focused on maximizing earnings. The platform is built to be reliable, intelligent, and customizable, ensuring efficient operation in a competitive transport landscape. The platform is ideal for taxi and private hire companies looking to modernize their operations, improve customer satisfaction, and enhance driver retention. By leveraging advanced technologies like Google Fleet Engine and AI-powered route optimization, iCabbi enables businesses to increase trip volume, reduce operational overheads, and automate various administrative tasks, from driver onboarding to business account management. It aims to put taxi companies at the center of mobility by providing cutting-edge technology and continuous platform development.

Available on: Web, iOS, Android

Pros & Cons

Pros

  • High reliability with 99.999% uptime
  • Advanced AI and Google Fleet Engine technology for efficient operations
  • Comprehensive suite of tools covering all aspects of taxi dispatch and management
  • Focus on driver retention and earnings optimization
  • Significant automation capabilities for bookings, calls, and driver onboarding

Cons

  • Specific pricing details are not publicly available, requiring direct contact for quotes.
  • Requires integration into existing taxi operations, which may involve a learning curve.
  • The extensive feature set might be overwhelming for very small operators initially.

Key Features

Google Fleet Engine integration for advanced dispatch capabilitiesHighly customizable dispatch engine with over 1000 real-time configurationsAI-powered route optimization for Non-Emergency Medical Transportation (NEMT)Passenger booking app for increased trip generationDriver app for optimizing earnings and managing tripsDIY Driver portal for automated onboarding and record managementDriver Pay for instant or scheduled payouts for card workBusiness solution for automated corporate, government, and contract bookings

Pricing

Paid

iCabbi offers paid plans. Visit their website for current pricing details.

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iCabbi FAQ

How does iCabbi help taxi companies manage their fleet operations?

iCabbi provides a comprehensive, cloud-based taxi dispatch platform that automates and optimizes fleet management. It includes a highly customizable dispatch engine to manage supply and demand, along with advanced AI and Google Fleet Engine technology for efficient operations.

Which teams within a taxi company would benefit most from iCabbi?

Operational teams and management within taxi and private hire companies would benefit most from iCabbi. The platform helps them modernize operations, improve customer satisfaction, and enhance driver retention through automation and optimization.

What kind of booking solutions does iCabbi offer for passengers?

iCabbi offers market-leading booking solutions for passengers, designed to streamline the process of requesting and managing rides. These solutions are part of a fully-integrated platform aimed at improving customer experience.

How does iCabbi compare to FleetComplete in terms of fleet optimization?

iCabbi distinguishes itself with advanced AI and Google Fleet Engine technology specifically tailored for taxi dispatch and route optimization. It focuses on maximizing driver earnings and automating various administrative tasks, from driver onboarding to business account management.

What are the main limitations a very small taxi operator might encounter with iCabbi?

A very small taxi operator might initially find iCabbi's extensive feature set overwhelming due to its comprehensive nature. Additionally, integrating the platform into existing operations may involve a learning curve.

How is iCabbi priced?

iCabbi is a paid product and does not offer a permanently free tier. Specific pricing details are not publicly available, requiring direct contact with the company for quotes.

Can iCabbi automate administrative tasks beyond dispatch?

Yes, iCabbi can automate various administrative tasks, including driver onboarding and business account management. This capability helps businesses reduce operational overheads and streamline their workflows.

Source: icabbi.com

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