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OptimoRoute

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Optimize delivery routes and field service schedules for maximum efficiency and customer satisfaction.

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TL;DR - OptimoRoute

  • Automates route planning and scheduling for mobile workforces.
  • Provides real-time tracking, customer notifications, and proof of delivery.
  • Reduces operational costs, drive time, and increases service capacity.
Pricing: Paid only
Best for: Enterprises & pros
4.7/5 across review platforms

Pros & Cons

Pros

  • Significantly reduces planning time from hours to minutes.
  • Decreases fuel and maintenance costs by optimizing routes.
  • Improves customer satisfaction with accurate ETAs and delivery updates.
  • Increases efficiency, allowing businesses to serve more customers.
  • Easy to use with quick setup and integration capabilities.

Cons

  • No specific cons were mentioned in the provided text.

Ratings Across the Web

4.7(286 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Automated PlanningDriver Mobile AppLive Tracking & ETACustomer NotificationsProof of DeliveryCustomer FeedbackAnalyticsRealtime Route Modification

Pricing Plans

Free Trial

Lite

$35.10 per driver per month (BILLED ANNUALLY)

  • Mobile App for drivers
  • Route history
  • Export to Excel, Garmin & More
  • Plan as often as you like
  • Upgrades included
  • Up to 700 orders at once
  • Live Tracking
  • Web Service API
  • Live ETA & Breadcrumbs

Pro

$44.10 per driver per month (BILLED ANNUALLY)

  • Mobile App for drivers
  • Route history
  • Export to Excel, Garmin & More
  • Plan as often as you like
  • Upgrades included
  • Up to 1000 orders at once
  • Live Tracking
  • Web Service API
  • Live ETA & Breadcrumbs
  • Analytics
  • Weekly Planning*
  • Realtime Order Tracking
  • Proof of Delivery
  • Customer Feedback*

Custom

Contact Sales for pricing

  • Mobile App for drivers
  • Route history
  • Export to Excel, Garmin & More
  • Plan as often as you like
  • Upgrades included
  • Live Tracking
  • Web Service API
  • Live ETA & Breadcrumbs
  • Analytics
  • Weekly Planning
  • Realtime Order Tracking
  • Proof of Delivery
  • Customer Feedback
  • THOUSANDS of orders at once
  • Pickup and Delivery
  • Multi-day Long-haul Routes
  • Commercial Routing
  • Access to advanced features
  • Technical consulting
  • Expert support

What is OptimoRoute?

Editorial review
OptimoRoute is a comprehensive route planning and scheduling software designed for businesses with mobile workforces, including delivery services, field service operations, and logistics companies. It automates the process of creating the most efficient routes and schedules for drivers and technicians, considering various constraints like working hours, vehicle specifics, and order priorities. The platform helps businesses serve more customers, reduce drive time and fuel costs, and improve overall operational productivity. It provides tools for real-time tracking, customer notifications, and proof of delivery, ensuring transparency and accountability. OptimoRoute also offers analytics to identify performance trends and areas for improvement, making it suitable for businesses ranging from small operations to large enterprises across diverse industries such as food delivery, retail distribution, healthcare, and pest control. Key benefits include significantly faster planning, reduced operational costs, enhanced customer experience through accurate ETAs and feedback mechanisms, and the flexibility to adapt to last-minute changes in schedules or orders.

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OptimoRoute FAQ

What types of businesses can benefit from OptimoRoute?

OptimoRoute serves a wide range of industries including food delivery, retail distribution, installation & maintenance, healthcare, pest control, inspection services, logistics, e-commerce, field sales, pool maintenance, waste collection, cleaning services, medical & pharmacy, HVAC services, post & couriers, and laundry & dry cleaning.

How does OptimoRoute handle last-minute changes to routes?

OptimoRoute allows for real-time route modification, enabling users to insert last-minute orders, adjust stop sequences, or replan if a driver calls in sick. Routes are automatically recalculated to reflect these changes, even with drag-and-drop functionality.

Can OptimoRoute optimize routes for large vehicles or hazardous materials?

Yes, OptimoRoute includes features for Truck & Hazmat Routing, which optimizes commercial routes for large trucks and vehicles carrying hazardous materials by considering size and street access restrictions. It also offers Commercial Truck Navigation (Beta) to avoid road restrictions and provide accurate ETAs.

What kind of customer communication features does OptimoRoute offer?

OptimoRoute provides customizable text and email notifications to customers, informing them of ETAs and automatically sending updates on delivery progress. It also supports instant post-service surveys via email and SMS to gather customer feedback.

How does OptimoRoute help with proof of delivery?

The mobile app allows drivers to capture digital signatures, photos, and notes as proof of delivery. Users can also design custom proof of delivery and service forms to follow specific workflows and collect data on the go, ensuring real-time delivery documentation and simplified claims resolution.

Does OptimoRoute support multi-day or long-haul routes?

Yes, OptimoRoute offers a Beta feature for Multi-day Long-haul Routes, allowing drivers to complete routes over large areas and several days, including staying overnight and continuing where they left off the next day.