Is Lyssna worth the price?
Lyssna's pricing is fair, especially with a generous Free tier offering 1 study and 15 responses.
The jump to Starter at $83/month for unlimited responses is reasonable for growing teams, while Growth at $166/month scales well for more frequent testing. It's best for small to medium-sized businesses and product teams looking for robust user research tools.
Pricing Plans
Free TrialFree
$0 USD/month
- 1 study per month
- 3 seats included
- 15 self-recruited test and survey responses
- Core methodologies
- Interviews
- Live chat support
- GDPR compliant
- Section groups and randomization
- Spaces
Starter
$83 USD/month
- 1 study per month
- 5 seats included
- Unlimited self-recruited test and survey responses
- Everything in Free, plus...
- AI follow up questions
- CSV exports
- Custom welcome and thank you messages
- Interview co-hosts
- Live website testing
- Recordings
- Variation sets
- Conditional logic
Growth
$166 USD/month
- 3 studies per month
- 15 seats included
- Unlimited self-recruited test and survey responses
- Everything in Starter, plus...
- AI generated summaries
- Custom variables
- Recruitment limits
- Role based permissions
- Test redirects
Enterprise
Contact us
- Custom studies launched per month
- Unlimited seats
- Unlimited self-recruited test and survey responses
- Everything in Growth, plus...
- Agreements
- Closed Spaces
- Custom branding
- Custom contract terms
- Password rules
- Priority support
- Security audit assistance
- SOC2 report
- Single sign on (SSO)
- Wallets
Hidden Costs & Gotchas
Recruitment costs for participants not self-recruited
Higher tiers required for advanced security features
Enterprise for custom terms and branding
Yearly billing often implies a discount
Which Plan Do You Need?
Startups validating initial ideas
Product teams needing frequent feedback
Agencies managing multiple projects
How Lyssna Compares to Competitors
Compared to UserTesting, which can be significantly more expensive with custom quotes often starting in the thousands, Lyssna offers a much more accessible entry point. While Maze offers a free tier, its paid plans for similar features can also quickly escalate, making Lyssna's Starter and Growth tiers at $83 and $166/month quite competitive for the features provided.
Lyssna Pricing FAQ
How much does Lyssna cost?
Lyssna starts at $83/month on the Starter plan. It offers 2 paid tiers ranging from $83/month up to $166/month. A free plan is also available with limited features.
Does Lyssna have a free plan?
Yes. Lyssna offers a free plan called "Free". It includes: 1 study per month, 3 seats included, 15 self-recruited test and survey responses.
Does Lyssna offer a free trial?
Yes, Lyssna offers a free trial. No credit card is typically required to start the trial, though this may vary.
What is the cheapest Lyssna paid plan?
The cheapest paid plan for Lyssna is "Starter" at $83/month. Key features include: 1 study per month, 5 seats included, Unlimited self-recruited test and survey responses.
Is there a cheaper alternative to Lyssna?
Yes. Popular alternatives to Lyssna include Sprig, Pendo, Listen Labs. Compare them side-by-side on Toolradar.
Cheaper alternatives to Lyssna
Direct competitors with similar features. Many offer free tiers or lower per-seat pricing.
