Ivy

Ivy by GoMoment is an AI-driven, commerce-enabled messaging solution specifically designed for the hospitality industry. It functions as a digital concierge, automating nearly 60% of guest requests through AI-driven, real-time responses. This streamlines staffing and service delivery for hoteliers, allowing them to efficiently manage guest inquiries and enhance the overall guest experience. The platform also facilitates messaging commerce, enabling hotels to drive revenue through bookings, upgrades, and amenities directly via guest messaging. Ivy has been integrated into Revinate's omni-channel direct booking platform, enhancing its capabilities to engage with guests throughout their journey and create commerce opportunities. This integration aims to maximize the lifetime value of each guest through targeted campaigns and a seamless guest experience, ultimately helping hoteliers achieve superior net operating income and direct booking revenues.