Close vs Pipedrive: Which Should You Choose in 2026?
Choosing between Close and Pipedrive comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Close
Sales CRM for closers
Best for you if:
- • CRM built for inside sales teams
- • Built-in calling, SMS, and email
Pipedrive
Sales CRM for small teams
Best for you if:
- • Sales-focused CRM for small teams
- • Visual pipeline management
| At a Glance |  Close | |
|---|---|---|
Price | Paid | Paid |
Best For | CRM | CRM |
Rating | 85/100 | 85/100 |
| Feature | Close | Pipedrive |
|---|---|---|
| Pricing Model | Paid | Paid |
| Editorial Score | 85 | 85 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | CRMSales Engagement | CRMSales Engagement |
Understanding the Differences
Both Close and Pipedrive solve similar problems, but they approach them differently.Close positions itself as "sales crm for closers" while Pipedrivefocuses on "sales crm for small teams". These differences matter depending on what you're trying to accomplish.
When to Choose Close
Close makes sense if you're looking for a comprehensive paid solution.
When to Choose Pipedrive
Pipedrive is worth considering if you need a professional-grade tool.
Who Should Use What?
Bootstrapped or small team?
Neither is free, but both have their value. Test them both and see which clicks.
We'd pick: Pipedrive
Growing fast?
Your team doubled last quarter and you need tools that won't break when you add 50 more people. Pipedrive is built for teams that are leveling up.
We'd pick: Pipedrive
Enterprise with complex needs?
You need SSO, compliance certifications, and a support team that picks up the phone. Close is built for organizations like yours.
We'd pick: Close
Still not sure? Answer these 3 questions
How much can you spend?
Both are paid tools. If money isn't the issue, go with Close—it scored higher.
Do you care what other users think?
Both have similar review counts. Read a few before you commit.
Expert opinion or crowd wisdom?
Our team rated Close higher (85/100). But the community has upvoted Pipedrive more (0 votes). Pick your source of truth.
Key Takeaways
What Close Does Better
- Our recommendation for most use cases
Consider Pipedrive If
- Its specific features better match your workflow
- You prefer its interface or design approach
The Bottom Line
If we had to pick one, we'd go with Close (85/100). But the honest answer is that "better" depends on your situation. Close scores higher in our analysis, but Pipedrive might be the right choice if its specific strengths align with what you need most. Take advantage of free trials to test both before committing.
Frequently Asked Questions
Is Close or Pipedrive better?
Based on our analysis, Close scores higher with 85/100. Close ispaid while Pipedrive is paid. The best choice depends on your specific needs and budget. We recommend testing both with free trials if available.
Can I switch from Close to Pipedrive easily?
Migration difficulty varies. Check if both tools support data export/import in compatible formats. Some tools offer migration assistance or have integration partners who can help with the transition.
Do Close and Pipedrive offer free trials?
Most software in this category offers free trials or free tiers. Close is paid with potential trial.Pipedrive is paid with potential trial. Visit their websites for current trial offers.