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ServiceNow GRC vs ZenGRC: Pricing and Ratings Compared (2026)

Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for ServiceNow GRC and ZenGRC side by side. This page compares data; it is not a hands-on review.

On the data: On the data below, ZenGRC leads on higher user rating. We do not name an overall winner for this pair.

Data comparison compiled by Toolradar, not hand-reviewed Methodology
Data comparison 216 user reviews compared Pricing checked Oct 5, 2026

Short on time? Here's the quick answer

Based on published vendor pricing and features and on public review data, here's who should pick what:

ServiceNow GRC

Manage policies, audits, and risks with integrated workflows

Best for you if:

  • • You want to manage policies, audits, and risks with integrated workflows

ZenGRC

AI-powered GRC software for unified compliance, risk, and audit management.

Best for you if:

  • • You want a tool that dramatically simplifies GRC processes with AI automation
At a glance: ServiceNow GRC vs ZenGRC
At a Glance
ServiceNow GRC ServiceNow GRC
ZenGRC ZenGRC
Starts at
Not published
Not published
Category
Compliance Workflow Automation
Compliance Management AI Assistants
Rating
4.2/5 G2 4.2 113 reviews 4.4/5 G2 4.4 · PeerSpot 4.5 103 reviews
Free plan
No No

Choose ServiceNow GRC or ZenGRC?

ServiceNow GRC

Choose ServiceNow GRC if

  • You want to manage policies, audits, and risks with integrated workflows
ZenGRC

Choose ZenGRC if

  • You want a tool that dramatically simplifies GRC processes with AI automation
  • You want a tool that achieves rapid time-to-value, getting organizations operational within weeks

In-Depth Analysis

ServiceNow GRC ServiceNow GRC

Manage policies, audits, and risks with integrated workflows

Fair value

ServiceNow GRC's custom pricing, especially for Enterprise ($50k-$500k/year), positions it as an expensive, premium solution.

Strengths

  • Pro: Enterprise GRC
  • Pro: Good integrations
  • Pro: ServiceNow ecosystem
  • Pro: Active development
  • Pro: Comprehensive

Weaknesses

  • Con: Very expensive
  • Con: Complex platform
  • Con: Learning curve
  • Con: Implementation time
  • Con: Enterprise only

Key features

Risk management Compliance tracking Policy management Audit management Vendor risk Reporting dashboards

ZenGRC ZenGRC

AI-powered GRC software for unified compliance, risk, and audit management.

Good value

ZenGRC's 'Contact us' pricing for its single 'All-inclusive' tier suggests a high-value, enterprise-focused solution.

Strengths

  • Pro: Dramatically simplifies GRC processes with AI automation
  • Pro: Achieves rapid time-to-value, getting organizations operational within weeks
  • Pro: Provides a unified solution with predictable, all-inclusive pricing
  • Pro: Enhances team capabilities by automating analyst-level GRC tasks
  • Pro: Ensures high security and data isolation for AI processing

Weaknesses

  • Con: Specific pricing details are not publicly available
  • Con: Requires integration with existing organizational data for optimal AI performance

Key features

Agentic AI for GRC automation GRACI AI assistant for program scoping, control design, and audit structure Unified platform for compliance, risk, and audit Third-party risk management Vendor management Risk scoring

Plans and prices: ServiceNow GRC vs ZenGRC

Plans and prices of ServiceNow GRC and ZenGRC, as read on each vendor's pricing page. Each plan keeps its own billing unit.
Tool Plans and prices Source
ServiceNow GRC
  • GRC Standard: Custom pricing
  • GRC Professional: Custom pricing
  • GRC Enterprise: Custom pricing
servicenow.com/products/grc.html read Sep 27, 2026
ZenGRC
  • All-inclusive: Custom pricing
zengrc.com read Oct 5, 2026

Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on ServiceNow GRC pricing and ZenGRC pricing.

Key Takeaways

ServiceNow GRC

  • Choose ServiceNow GRC if you want to manage policies, audits, and risks with integrated workflows

ZenGRC

  • Higher user rating: 4.4/5 vs 4.2/5

What the data shows

On the data below, ZenGRC leads on higher user rating. We do not name an overall winner for this pair.

  • ZenGRC has the higher user rating (4.2/5 from 113 reviews for ServiceNow GRC, 4.4/5 from 103 reviews for ZenGRC).

Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate

Frequently Asked Questions

How do ServiceNow GRC and ZenGRC compare in 2026?

On the data below, ZenGRC leads on higher user rating. We do not name an overall winner for this pair. ZenGRC has the higher user rating (4.2/5 from 113 reviews for ServiceNow GRC, 4.4/5 from 103 reviews for ZenGRC).

What are ServiceNow GRC and ZenGRC used for?

ServiceNow GRC: Manage policies, audits, and risks with integrated workflows. ZenGRC: AI-powered GRC software for unified compliance, risk, and audit management.

What does ServiceNow GRC cost vs ZenGRC?

ServiceNow GRC has no public paid-plan price on file. ZenGRC has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Oct 5, 2026.

What's the main difference between ServiceNow GRC and ZenGRC?

ServiceNow GRC's main strength: enterprise GRC. ZenGRC's main strength: dramatically simplifies GRC processes with AI automation.

Spotted an outdated price or a wrong fact? Suggest a correction: we check it against the vendor's own page. Work for one of these vendors? Claim your listing to update it yourself.

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