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Autocab

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Market-leading booking and dispatch software for efficient, growing, and profitable taxi and private hire fleets.

Call CenterWorkflow AutomationLogistics & OperationsFleet Management
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Tracked since2026
0 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Significantly increases job access and driver earnings through smart demand management and iGo network.

Biggest con

Specific pricing details are not publicly available, requiring a demo request.

TL;DR - Autocab

  • Consolidates bookings from multiple channels for streamlined dispatch.
  • Automates over 50% of phone calls, reducing call center costs and improving efficiency.
  • Provides tools for driver management, corporate accounts, and passenger engagement to maximize revenue and satisfaction.
Pricing: Paid only
Best for: Enterprises & pros

What is Autocab?

Editorial review
Autocab provides a comprehensive suite of software solutions designed for taxi and private hire businesses to optimize operations, manage bookings, and increase profitability. The platform offers a highly configurable booking and dispatch system that consolidates requests from various sources, including passenger apps, corporate accounts, websites, and phone systems, providing end-to-end visibility of all operations from a single screen. It caters to fleet operators seeking to maximize driver earnings, reduce operational costs, and enhance customer satisfaction. Key benefits include instant access to more jobs, smarter demand management, automated call handling, and tools for managing drivers, customers, and corporate accounts. Autocab's solutions are utilized by businesses in 33 countries, aiming to streamline workflows and scale operations effectively.

Available on: Web, iOS, Android

how we evaluateSourceautocab.com ↗

Pros & Cons

Pros

  • Significantly increases job access and driver earnings through smart demand management and iGo network.
  • Automates a large percentage of phone bookings, drastically reducing call center operational costs.
  • Provides a comprehensive, integrated platform for managing all aspects of a taxi business, from dispatch to accounting.
  • Offers white-label solutions like the Passenger App and Corporate Accounts portal to enhance brand presence and customer loyalty.
  • Reduces dead mileage for drivers and provides greater visibility on fleet operations.

Cons

  • Specific pricing details are not publicly available, requiring a demo request.
  • The extensive feature set may require an initial learning curve for new users.

Preview

Key Features

Highly configurable booking & dispatch systemAutomated booking consolidation from multiple sources (app, E-booker, corporate, phone)End-to-end operational visibility and managementCloud-based driver, customer, and account managementTariff and surge pricing configurationDriver Companion app for iOS and Android for workload managementPhantom automated phone system for call handlingWhite-label Passenger App with live ETAs

Pricing

Paid

Autocab offers paid plans. Visit their website for current pricing details.

View pricing

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Autocab FAQ

How does Autocab's iGo network help increase job volume for drivers?

The iGo network unlocks access to incremental work from a range of aggregators, ensuring drivers have a constant flow of work, especially during typically quiet times. This includes new types of work such as travel disruption, corporate jobs, and car rental customers, helping to scale the business and maximize revenue.

What level of automation can a taxi business expect from the Phantom phone system?

The Phantom automated phone system is designed to automate over 50% of all calls from day one. This significantly reduces the costs associated with running a call center by allowing the system to handle bookings, freeing up staff to focus on other aspects of the business.

Can the Passenger App be customized to match a company's branding?

Yes, the Passenger App is a multi-award-winning white-label solution. This means it can be fully customized to reflect the taxi company's brand, providing customers with a seamless booking experience that aligns with the company's identity.

How does Autocab assist with corporate account management and invoicing?

Autocab provides a dedicated Corporate Accounts portal that gives corporate customers complete control over their taxi spend. This web portal allows businesses to service every single account efficiently, making invoicing pain-free with a single, monthly invoice for potentially hundreds or thousands of trips.

What specific features are available in the Driver Companion app to maximize driver earnings?

The Driver Companion app empowers drivers to manage their entire booking process with just four swipes, directly from their iOS or Android device. It is designed to maximize driver earnings by providing a powerful, simple-to-use interface that helps them manage their workload efficiently and access available jobs.

Source: autocab.com

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