How does Cemetery Workstation prevent the double-selling of plots?
Cemetery Workstation features a robust inventory management system that tracks the availability and status of all property types, including graves, crypts, niches, and scattering gardens. This system ensures that each plot's status is always up-to-date, thereby preventing accidental double-sales.
Can the software integrate with existing accounting tools for sales and payment processing?
Yes, the sales and payment processing module is designed to handle complex transactions and integrates with payment processors and accounting tools to provide a streamlined financial workflow for pre-need arrangements, lot reservations, interments, and aftercare services.
What kind of customization options are available for cemeteries with unique operational processes?
Cemetery Workstation offers custom development and integrations. The team works directly with clients to customize features, workflows, and integrations to precisely match their unique business processes and operational requirements.
How does the Tending.app partnership program benefit cemeteries?
The Tending.app partnership program allows cemeteries to offer expert grave care services, including headstone restoration and ongoing maintenance, without needing to add staff. For each job completed at the cemetery, the cemetery earns a 15% agent's share, providing an additional revenue stream.
What types of information can families access through the Public Records Search Portal and Family Portal?
Through the Public Records Search Portal, families can find decedent information such as names, dates, veteran status, and GPS burial locations, often with interactive maps. The Family Portal allows property owners to track order status, payments, and access all their documents in a secure online environment.
Is it possible to manage work orders for ground staff directly through a mobile device?
Yes, the work order management tool integrates with a mobile app. This allows ground staff to receive task assignments, update job statuses, and attach before-and-after photos directly from the field, ensuring accountability and transparency in maintenance and upkeep tasks.