ChatGPT Reviews 2026

1 verified user review plus 2,204 aggregated from external platforms

Reviews aggregated fromG2Capterra

1 verified·1 on Toolradar

Rating Summary

External aggregate: 4.6/5 across 2,204 reviews

4.0/ 5 overall· based on 1 Toolradar review. See the external aggregate above for a larger sample.

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Verified

★★★★☆·Jul 12, 2026

Pros

Probably the best I've used at doing many tasks good to pretty well. It can do thought partnership, pivot to an image creation task, do deep research and attempt a joke to keep things light.
The Projects feature is more useful than Gemini's version, and I see that Claude added that too. Once I figured it out I created a "Temp Chat" project that I always start a session in, then I move it to a project folder that aligns. Note: these are not "folders" per se, but a central theme that subsequent chats can pull from within that Project. There is a Chrome/Edge extension that does folders nicely if you need more granular organization of your work.
The integrations with other software services work fairly well, although it's unclear how those activities use up capacity. This was a primary reason I purchased the Pro license. Like all things the other AIs are catching up, notably Claude.

Cons

ChatGPT likes to turn simple answers into a more complex result. It will give a "1.0" answer and, as part of that answer, say "For 2.0 I would add...". Why wouldn't the 2.0 idea be part of the 1.0 suggestion?
When writing drafts for social media posts, it likes to separate sentences out to create a false sense of importance. It does this so often that I've had to adjust memory settings a few times to try to stop it. When an update hits, the behavior starts again.
It will shift recommendations within that micro-chat (prompt -> answer) session, inexplicably. When I point that out it always says something like "that's a fair observation". One time it gaslit me about an instance of that and I felt compelled to paste a screen capture to prove my point.
It, way too much, wants to please the user. Not sure how to fix this tbh.
All of the above take up more time and focus than they should.

Use Cases

Routine problem solving. Image creation.

Ease of Use: ★★★★Value: ★★★★Features: ★★★★

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