Crystal PM
UnclaimedComprehensive office management software suite designed specifically for optometry practices.
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TL;DR - Crystal PM
- Comprehensive practice management for optometry, including billing, scheduling, and EHR.
- Offers customizable health records and integrates with various partners for flexibility.
- Cloud-based access from any device with robust security and data migration support.
Pricing: Paid only
Best for: Enterprises & pros
What is Crystal PM?
Crystal PM is a complete office management software suite tailored for optometrists, offering a simple, fast, inexpensive, and effective solution for practice operations. It provides extensive features for managing patient demographics, scheduling, billing, and certified medical records, aiming to streamline workflows and enhance patient care.
The platform is designed to be highly customizable, offering a multitude of integrated partners and in-house options to suit individual office needs. It supports paperless operations through electronic routing slips, secure electronic claims submission, and robust optical and inventory management. Crystal PM also emphasizes patient engagement with features like online scheduling, patient portals, and customizable communication tools.
For accessibility and security, Crystal PM offers a cloud-based solution, allowing secure access to practice information from any device, anywhere. It also provides seamless data migration services for practices transitioning from other EHR software and includes 5-star technical support and expert training to ensure a smooth implementation and ongoing use.
Available on: Web
Pros & Cons
Pros
- Highly customizable health records and practice management options
- Extensive integrations for claims, labs, and communication
- Cloud-based access enhances flexibility and mobility
- Dedicated data migration service simplifies switching from other EHRs
- Strong emphasis on patient engagement through online tools and communication
Cons
- Access out of the continental United States requires additional setup
- Specific pricing details are not publicly available, requiring direct contact
Ratings Across the Web
4(1 reviews)
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Preview
Key Features
Exhaustive Billing Component with electronic routing slipsSecure Electronic Claims submission (Apex, Trizetto, Waystar, VSP integration)In Office and Online Multi-doctor Scheduling with drag-and-drop functionalitySeamless Data Migration from previous EHR softwareOptical & Inventory Management with electronic submission to labs/vendorsPatient Portal and Online Forms with Kiosk OptionOver 300 customized medical/health record templatesCrystal Cloud for anytime, anywhere, any device access
Pricing Plans
Pricing checked Jul 31, 2026
In Office Version
CONTACT US FOR PRICING
- Patient Demographics
- Scheduling
- Link to TAB Billing
- Certified Medical Records
- Reports
- Online Patient/Health Form with Kiosk Option
Hosted Cloud Version
CONTACT US FOR PRICING
- Patient Demographics
- Scheduling
- Billing
- Certified Medical Records
- Reports
- Online Patient/Health Form with Kiosk Option
- Daily Backups and more
Reviews
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Crystal PM FAQ
How does Crystal PM support paperless operations for optometry practices?
Crystal PM facilitates paperless operations through electronic routing slips and secure electronic claims submission. It also offers robust optical and inventory management features to further reduce reliance on physical documents within an optometry practice.
Which teams would benefit most from using Crystal PM?
Optometry practices and their administrative, clinical, and billing teams would benefit most from Crystal PM. The software is designed to streamline workflows for managing patient demographics, scheduling, billing, and certified medical records specifically within an optometry setting.
How does Crystal PM compare to Practice Fusion for managing patient records?
Crystal PM offers highly customizable health records and practice management options specifically tailored for optometry. While Practice Fusion is a general EHR, Crystal PM focuses on the unique needs of eye care professionals, including robust optical and inventory management.
What kind of limitations should users be aware of with Crystal PM?
Users should be aware that accessing Crystal PM from outside the continental United States requires additional setup. Also, specific pricing details are not publicly available and require direct contact with the vendor.
Does Crystal PM include a free tier?
Crystal PM is a paid product and does not include a permanently free tier. Interested practices would need to inquire directly for pricing information.
Can Crystal PM integrate with existing lab and communication tools?
Yes, Crystal PM offers extensive integrations for claims, labs, and communication. It provides a multitude of integrated partners and in-house options to suit individual office needs.
How does Crystal PM assist practices in transitioning from other EHR software?
Crystal PM provides seamless data migration services to help practices transition smoothly from other EHR software. This service aims to simplify the process of switching to their platform.
Source: crystalpm.com