FreeScout Pricing 2026
Plans, hidden costs, and alternatives compared
Prices last confirmed on Oct 5, 2026 on freescout.net. Same data as Markdown or JSON.
Cite this data: Toolradar, FreeScout pricing verified Oct 2026, toolradar.com/tools/freescout/pricing
FreeScout is free.
Verified Oct 2026 from the official pricing page.
Is FreeScout worth the price?
FreeScout offers an incredibly generous pricing model, as it is entirely free and open-source.
This makes it an exceptionally fair and cost-effective solution compared to any paid help desk software on the market. It's best for small to medium businesses or individuals looking for a powerful, self-hosted help desk without any recurring costs.
Pricing Plans
FreeScout
Free
- Unlimited support agents
- Unlimited tickets
- Unlimited mailboxes
- 100% Mobile-friendly
- Multilingual
- Seamless email integration
- Microsoft Exchange authentication
- Screen readers support
- Security focused
- Web installer
- Starred conversations
- Push notifications
- Following a conversation
- Auto replies
- Internal notes
- Forwarding conversations
- Merging conversations
- Moving conversations between mailboxes
- Phone conversations
- Sending conversations to multiple recipients at once
- Collision detection
- Automatic refreshing of conversations list
- Pasting screenshots from clipboard
- Flexible notifications for user agents
- Open tracking
- Search
- Saved replies
- Email commands
- Satisfaction Ratings
- Tags
- Spam filter
- LDAP integration
- Kanban boards
- Keyboard shortcuts
- Mentions
- Slack integration
- WhatsApp integration
- Facebook Integration
- Telegram Integration
- Translating tickets
- End-User Portal
- Knowledge Base
- Live chat
- SMS tickets via Twilio
- Time tracking
- Custom fields
- White-labeling
- Custom folders
- Workflows & SLA
- SMS notifications
- Telegram notifications
- Rocket.Chat Notifications
- Real-time reports
- CRM
- Customer Data Enrichment
- WooCommerce Integration
- Easy Digital Downloads Integration
- S/MIME & PGP
- GDPR ready
- API
- Webhooks
- Custom Homepage
- Export Conversations
- Out of Office
- SAML SSO
- User fields
- Jira Integration
- Auto login from email notifications
- Teams
- Snooze conversation
- Move or remove IMAP message
- Custom mailbox signatures
- Checklists
- Send reply & close ticket
- Embed images into outgoing emails
- Dark mode
- OAuth & social login for support agents
- Faster search using Meilisearch
- Mailbox icons
- Sticky notes
- IP restriction and reCAPTCHA
- Wallboards
- Connect FreeScout to anything using Zapier or Make
- Migrate to FreeScout from any help desk
- Mobile apps support
- MacOS Menu Bar App
Hidden Costs & Gotchas
Add-on modules may have separate costs
How FreeScout compares
1 of 6 direct competitors offers a free plan.
| Tool | Starting price | Free plan |
|---|---|---|
| FreeScout | Free | Yes |
| Zendesk | $25/seat/month | No |
| Freshdesk | $19/agent/month | No |
| Help Scout | $25/user/month | Yes |
| Zoho Desk | No public price | No |
| Intercom | $29/month, billing unit not specified | No |
| Kayako | $1/month, billing unit not specified | No |
FreeScout Pricing FAQ
How much does FreeScout cost?
FreeScout is free to use. No subscription or one-time fee is required for the core product.
Does FreeScout have a free plan?
Yes. FreeScout offers a free plan called "FreeScout". It includes: Unlimited support agents, Unlimited tickets, Unlimited mailboxes.
What are alternatives to FreeScout?
Alternatives to FreeScout include Zendesk, Freshdesk, Help Scout, Zoho Desk. Zendesk starts at $25/seat/month; Freshdesk starts at $19/agent/month; Help Scout starts at $25/user/month.
FreeScout alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official FreeScout pricing: freescout.net/#pricing (verified Oct 2026)
- Cite this data: Toolradar, FreeScout pricing verified Oct 2026, toolradar.com/tools/freescout/pricing
Review FreeScout, get a free AI guide
Share your experience and we will send you Improve Your Thinking Patterns Using ChatGPT, free.