Gladly Pricing 2026
Plans, hidden costs, and alternatives compared
Cite this data: Toolradar, Gladly pricing verified Oct 2026, toolradar.com/tools/gladly/pricing
Gladly starts at $0.60/month on the AI Sidekick plan.
Verified Oct 2026 from the official pricing page.
Is Gladly worth the price?
This approach typically indicates a premium offering, likely expensive for SMBs but potentially fair for larger enterprises seeking comprehensive, personalized customer service solutions.
The AI Sidekick's usage-based pricing at $0.60 per conversation is transparent but requires a minimum volume, which could add up quickly for high-volume operations. It's best suited for established businesses prioritizing deep customer relationships and advanced AI assistance.
Pricing Plans
Hero
Contact Sales
- For 10+ agents
- Omnichannel support
- Customer timelines
- Integrations
Superhero
Contact Sales
- For enterprises
- Heavy usage
- Advanced features
- Priority support
AI Sidekick
$0.6/conversation
- Usage-based
- AI-assisted responses
- Minimum volume required
Hidden Costs & Gotchas
Minimum agent count for Hero tier (10+)
Minimum volume required for AI Sidekick
How Gladly compares
2 of 6 direct competitors offer a free plan.
Gladly Pricing FAQ
How much does Gladly cost?
Gladly starts at $0.60/month on the AI Sidekick plan.
Does Gladly have a free plan?
Gladly does not offer a permanent free plan. Paid plans are required from day one.
What are alternatives to Gladly?
Alternatives to Gladly include Zendesk, Intercom, Freshdesk, HubSpot. Zendesk starts at $19/month, billing unit not specified; Intercom starts at $29/month, billing unit not specified; Freshdesk starts at $19/agent/month.
Gladly alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official Gladly pricing: gladly.com/pricing (verified Oct 2026)
- Cite this data: Toolradar, Gladly pricing verified Oct 2026, toolradar.com/tools/gladly/pricing
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