Does Gravity Flow replace the need for a separate form builder, or does it integrate with an existing one?
Gravity Flow is a workflow automation plugin that specifically integrates with Gravity Forms. It does not replace Gravity Forms; instead, it extends its capabilities by allowing you to build automated workflows based on submissions from your Gravity Forms forms. A Gravity Forms Starter License is included with your Gravity Flow purchase for the first year.
Can workflows be designed to allow external users, who are not registered on my WordPress site, to participate in approval or review steps?
Yes, Gravity Flow supports workflows where participants do not need to have user accounts on your WordPress site. This means you can roll out automated processes for anyone, including potential customers or external suppliers, who make a form submission, allowing them to participate in feedback and review loops.
What kind of reporting capabilities does Gravity Flow offer to monitor workflow efficiency?
Gravity Flow provides detailed reports that show how long each task is taking within a workflow. These reports are designed to help identify bottlenecks in your processes before they become significant issues, allowing for continuous optimization and improved efficiency.
How does Gravity Flow handle data privacy and compliance, especially with features like data deletion?
Gravity Flow is designed with security in mind, allowing you to keep all collected data safely on your own servers. This helps in complying with various data protection regulations. Additionally, you can incorporate a 'delete data' step directly into your workflows, enabling periodic and automatic removal of sensitive information as needed.
Are there any limitations on the number of users or workflows I can create with a Gravity Flow license?
No, Gravity Flow offers truly unlimited scale. Regardless of the license tier, you pay a simple annual fee for unlimited users and unlimited processes. This means you won't incur additional costs as your team or the number of automated workflows grows.
If I need help setting up complex workflows, does Gravity Flow offer professional services?
Yes, Gravity Flow offers a service called 'Gravity Experts'. This team is available to help identify, design, and build the best automation solutions for your business, including any bespoke workflow requirements you might have.