Neptune.ai Pricing 2026
Plans, hidden costs, and cheaper alternatives compared
Is Neptune.ai worth the price?
Neptune.ai's pricing, starting at $150/user/month for 'Startup' and $250/user/month for 'Lab', is on the higher end compared to some competitors, especially for smaller teams.
The 'Startup' tier offers good core features, but the jump to 'Lab' for advanced team capabilities like RBAC and dedicated support is significant. It's best for established ML teams with a clear budget for robust experiment tracking.
Pricing Plans
Free TrialStartup
$150 / user/month
- Unlimited tracked hours
- Unlimited users and projects
- 1B data points/month
- 1 TB storage
- 99.99% ingestion SLA
- SSO/LDAP
- Standard email and chat support
Lab
$250 / user/month
- Everything from Startup
- 10B data points/month
- 10 TB storage
- Forking of runs
- Role-based access control
- Priority email and chat support
- Dedicated Customer Success Manager
- User support Slack channels
Self-hosted
Custom
- Everything from Lab
- Deployment on own infrastructure or private cloud
- Dedicated instance deployments
- Custom ingestion speed and storage limits
- High reliability/availability options
- Site Reliability Engineer support
Hidden Costs & Gotchas
Annual commitment for 'Lab' tier
Potential for rapid data point/storage overages
Custom pricing for self-hosting
Which Plan Do You Need?
Established ML teams
Organizations needing robust experiment tracking
Teams prioritizing dedicated support
How Neptune.ai Compares to Competitors
Compared to MLflow, which is open-source and free to self-host (though requiring engineering effort), Neptune.ai's $150-$250/user/month is a premium. Weights & Biases offers a free tier and paid plans starting around $50/user/month for similar features, making Neptune.ai's entry point considerably more expensive for individual users or small teams.
Neptune.ai Pricing FAQ
How much does Neptune.ai cost?
Neptune.ai uses custom pricing. Contact Neptune.ai directly for a quote based on your team size and requirements.
Does Neptune.ai have a free plan?
Yes. Neptune.ai offers a free plan called "Startup". It includes: Unlimited tracked hours, Unlimited users and projects, 1B data points/month.
Does Neptune.ai offer a free trial?
Yes, Neptune.ai offers a free trial. No credit card is typically required to start the trial, though this may vary.
Is there a cheaper alternative to Neptune.ai?
Yes. Popular alternatives to Neptune.ai include MLflow, Weights & Biases, Comet ML, ClearML. Free alternatives include MLflow, Weights & Biases, ClearML. Compare them side-by-side on Toolradar.
Cheaper alternatives to Neptune.ai
3 of 4 direct competitors below offer a free plan. Per-seat pricing varies up to 60% across this set.
