ProcessMaker
UnclaimedAutomate and optimize business workflows with AI-powered intelligence and end-to-end process orchestration.
Visit WebsiteReviews onG2Capterra
480 reviews trackedThe Bottom Line
Entry price
Paid plans only
Biggest pro
Easy to navigate UI for functional users to create and alter workflows
TL;DR - ProcessMaker
- Automates and optimizes business processes with AI.
- Provides end-to-end visibility and intelligence for workflows.
- Empowers business users to design and run workflows without coding.
Pricing: Paid only
Best for: Enterprises & pros
4.4/5 across review platforms
What is ProcessMaker?
ProcessMaker is a comprehensive business process automation (BPA) suite designed to help organizations discover, automate, and scale their workflows. It combines user tasks, automated steps, and AI to create intuitive experiences for all users. The platform aims to boost team productivity by streamlining operations, reducing manual effort, and providing end-to-end visibility into processes.
The platform offers core components like the ProcessMaker Platform for designing and running workflows, Process Intelligence for identifying automation opportunities and inefficiencies, and Agentic AI for building autonomous workflows. It caters to various industries and departments, empowering business users, even without coding experience, to design and manage their own processes. ProcessMaker also provides specialized solutions like AI-Powered Transfer Credit Evaluation for higher education and Intelligent Document Processing (IDP) to convert unstructured data into actionable insights.
Available on: Web
Pros & Cons
Pros
- Easy to navigate UI for functional users to create and alter workflows
- Excellent customer support and engagement
- Powerful scripting capabilities for limitless customization
- Ability to quickly stand up simple processes in hours or days
- Scalable solutions for complex enterprise operations
Ratings Across the Web
4.4(480 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
End-to-end workflow automationAI-powered process design and decision-makingIntelligent Document Processing (IDP) with OCRProcess Intelligence for discovering automation opportunitiesDrag-and-drop workflow and form designAutomated documentation generationMulti-hit decision tablesCentralized task management with new Inbox Experience
Pricing Plans
Pricing checked Jun 12, 2026
Standard
$3,000 / month
- Includes 1,000 cases per month, with options to increase
- Dedicated customer success manager
- Unlimited processes and users
- Custom forms and interfaces
- Automate workflows and approvals
- Track the status of important tasks
- Secure data management, governance, and auditability
- Two environments: Development and Production
Professional
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- Everything in the Standard plan, plus:
- Automate business rules with Decision Tables
- Empty your inbox in half the time with smart inbox tools
- Eliminate copy/paste errors and wasted time with IDP and software integrations
Enterprise
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- Everything in the Pro plan, plus:
- Award-winning Generative AI builds workflows faster and easier
- FlowGenie AI agents automate tasks and decisions
- Process Intelligence with process mining, KPIs, and conformance
Transfer Credit Evaluation - Applicant
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- Up to 12,000 transcripts/year
- Automatic extraction from official transcripts
- Equivalency matching
- Exception handling
- Approval routing
- Update equivalency tables automatically
- Dedicated Customer Success Manager
- Self-Guided Training
Transfer Credit Evaluation - Prospect
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- Up to 12,000 transcripts/year
- Automatic extraction from unofficial transcripts
- Equivalency matching
- Major completion estimates
- Recruitment tools
- Dedicated Customer Success Manager
- Self-Guided Training
- Onboarding and Go-Live services
Transfer Credit Evaluation - Bundled
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- Up to 12,000 transcripts/year
- All of TCE Applicant and Prospect
Process Analysis Package
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- Workforce Analytics: Optimize the use of resources, time & cost
- Task mining: Discover and measure your hidden and undocumented processes
- Process Analysis: Follow specific process objects to improve operations
- Starts with 50 agents
- Includes 2 analyst seats
- Dedicated customer success manager
- Access to self-guided training
Partner Pricing
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- Leverage automated process discovery to accelerate analysis and deliver greater value faster
- Uncover automation and process improvement opportunities for your clients with data-backed insights.
- Integrate seamlessly into your consulting engagements to save time, support informed decision-making, and enhance the impact of your recommendations
- Includes 20 "rotatable" agents
- Includes 2 analyst seats
- Includes Training on our Reporting and Analysis Methodology and AI analysis techniques
Reviews
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4.4/5
Across 480 verified user reviews on G2, Capterra
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ProcessMaker FAQ
How does ProcessMaker help organizations streamline their operations?
ProcessMaker automates and optimizes business workflows by combining user tasks, automated steps, and AI. This approach aims to boost team productivity by reducing manual effort and providing end-to-end visibility into processes.
Which teams benefit most from using ProcessMaker?
ProcessMaker is designed for various departments and industries, empowering business users, even those without coding experience, to design and manage their own processes. It helps teams looking to streamline operations and reduce manual effort.
How is ProcessMaker priced?
ProcessMaker is a paid product and does not include a permanently free tier. Its pricing model is structured for organizations seeking comprehensive business process automation solutions.
Can ProcessMaker be customized for specific business needs?
Yes, ProcessMaker offers powerful scripting capabilities that allow for limitless customization. This enables organizations to tailor workflows precisely to their unique operational requirements.
How does ProcessMaker compare to Bonita BPM for workflow automation?
ProcessMaker provides a comprehensive business process automation suite with an easy-to-navigate UI for functional users and powerful scripting capabilities. It focuses on AI-powered intelligence and end-to-end process orchestration, distinguishing its approach to workflow design and execution.
Does ProcessMaker support intelligent document processing?
Yes, ProcessMaker offers Intelligent Document Processing (IDP) as a specialized solution. This capability allows the platform to convert unstructured data from documents into actionable insights, enhancing data utilization within workflows.
What kind of AI capabilities does ProcessMaker include?
ProcessMaker integrates AI through its Process Intelligence component for identifying automation opportunities and inefficiencies, and Agentic AI for building autonomous workflows. It also offers specialized AI-Powered Transfer Credit Evaluation for higher education.
Source: processmaker.com