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Reviews on G2
761 reviews tracked

The Bottom Line

Price
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Key facts

  • Puppet is a configuration management tool for automating infrastructure
  • It defines infrastructure as code with declarative configurations
  • Open-source available, Enterprise plans for automation

Pros

  • Mature configuration management
  • Good for large scale
  • Strong compliance
  • Declarative model
  • Enterprise features

Cons

  • Learning curve (DSL)
  • Agent required
  • Less flexible than Ansible
  • Declining popularity
  • Complex for simple needs

What is Puppet?

Editorial review
Puppet manages infrastructure configuration at scale. Server automation with mature ecosystem-configuration management for enterprise complexity. The ecosystem is established. The scale is enterprise. The model is declarative. Enterprises managing server fleets use Puppet for mature configuration management.

Ratings Across the Web

4.2 (761 reviews)

Puppet holds an aggregate rating of 4.2 out of 5 from 761 reviews across G2, last checked September 8, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Configuration management
  • Declarative
  • Infrastructure as code
  • Compliance
  • Enterprise
  • Open source core

Pricing Plans

Pricing checked Sep 28, 2026

Puppet plans and prices, checked September 2026
PlanPriceDetails
Open Source

$0

  • Up to 25 nodes free
  • Infrastructure as code
  • Community modules
Enterprise

~7400

  • Unlimited nodes
  • Official support
  • Web console
+2 more
  • Role-based access
  • 5,000+ modules

Is Puppet worth the price?

Good value

Puppet's pricing is fair for small teams with its generous free tier for up to 25 nodes.

It's best for small teams leveraging open source or large enterprises needing comprehensive features and support.

Full Puppet pricing: every plan, hidden costs and alternatives

Reviews

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4.2/5

Across 761 verified user reviews on G2

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Puppet FAQ

How does Puppet help with infrastructure automation?

Puppet automates infrastructure configuration at scale by allowing enterprises to manage server fleets through a declarative model. This helps maintain consistent configurations across numerous systems, which is crucial for large-scale operations.

Which teams benefit most from using Puppet?

DevOps teams and those managing cloud and infrastructure will find Puppet most beneficial, especially in enterprise environments. It is designed for organizations that require mature configuration management and strong compliance across large server fleets.

How is Puppet's approach to configuration management different from Ansible?

Puppet utilizes a declarative model and requires an agent on managed nodes, which contrasts with Ansible's agentless approach. While Puppet offers mature configuration management for enterprise complexity, it can be less flexible for simpler needs compared to Ansible.

What kind of trade-offs should users consider when adopting Puppet?

Users should be aware of Puppet's learning curve, which is associated with its Domain Specific Language (DSL), and the requirement for an agent on managed systems. While powerful for large-scale enterprise needs, it can be complex for simpler infrastructure requirements.

Does Puppet include a free tier for evaluation or small-scale use?

Puppet is offered as a paid product and does not include a permanently free tier. It is designed for enterprise-level infrastructure automation and configuration management.

How does Puppet support compliance requirements for large organizations?

Puppet provides strong compliance capabilities through its mature configuration management system and declarative model. This allows enterprises to consistently enforce desired states across their server fleets, aiding in regulatory and internal compliance mandates.

Source: puppet.com

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