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Transform processes with real-time, collaborative documents and spreadsheets embedded directly in Salesforce.

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Reviews onG2Capterra
1310 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Deep integration with Salesforce allows for real-time collaboration directly within records.

Biggest con

Pricing can be high, especially for advanced features and larger teams.

TL;DR - Quip

  • Embeds real-time collaborative documents and spreadsheets directly into Salesforce.
  • Unites team work and communication with built-in chat for enhanced productivity.
  • Offers advanced security features and integrates with Salesforce data for sales and service use cases.
Pricing: Paid only
Best for: Enterprises & pros
4.3/5 across review platforms

What is Quip?

Editorial review
Quip is a productivity platform designed for Salesforce customers to streamline and automate critical business processes like Account Planning, Mutual Close Plans, and Qualification Notes. It allows teams to create and collaborate on documents and spreadsheets in real-time, with built-in chat functionality, all directly embedded within Salesforce records. The platform unifies work and communication, providing a single source of truth for teams. It offers features like offline mode, version history, and mobile access, ensuring secure and efficient collaboration across any device. Quip is particularly beneficial for sales and service teams looking to drive decisions, accelerate revenue, and improve case resolution through integrated data and communication.

Available on: Web

Pros & Cons

Pros

  • Deep integration with Salesforce allows for real-time collaboration directly within records.
  • Combines documents, spreadsheets, and chat into a single platform, reducing context switching.
  • Enhances security and compliance for enterprises with features like Quip Shield and SSO.
  • Provides templates to quickly kickstart common sales and service workflows.
  • Supports mobile and offline access, ensuring productivity regardless of location or connectivity.

Cons

  • Pricing can be high, especially for advanced features and larger teams.
  • Primarily designed for Salesforce users, which may limit its appeal or utility for non-Salesforce organizations.
  • The Starter plan cannot be combined with Quip for Salesforce, requiring a higher tier for full integration.

Ratings Across the Web

4.3(1,310 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Unlimited documents and spreadsheetsBuilt-in chat within documents and spreadsheetsGroup chat and 1-to-1 messagingDesktop, tablet, and mobile access (Android and iOS)Offline modeVersion historyTemplates for common workflows (e.g., Account Plan, Sales Playbook, Case Swarm)Single sign-on (SSO) integration (Salesforce, Okta, Microsoft, OneLogin)

Pricing

Paid

Quip offers paid plans. Visit their website for current pricing details.

View pricing

Reviews

4.3/5

Across 1,310 verified user reviews on G2, Capterra

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Quip FAQ

How does Quip facilitate real-time collaboration specifically within Salesforce records?

Quip integrates with Salesforce through the Lightning Document Component, allowing users to embed and edit live Quip documents and spreadsheets directly within Salesforce objects and records. This enables real-time updates and discussions on data like account plans or opportunity notes without leaving Salesforce.

What specific Salesforce data can be synchronized with Quip documents and spreadsheets?

Quip offers two-way synchronization with various Salesforce data types, including fields, records, reports, list views, and Einstein Analytics data. This means changes made in Quip can update Salesforce, and vice-versa, ensuring data consistency and providing live context within collaborative documents.

Can Quip be used by teams that do not utilize Salesforce?

While Quip offers a Starter plan for general team collaboration with documents, spreadsheets, and chat, its advanced features and primary value proposition, such as two-way Salesforce data sync and embedding documents in Salesforce objects, are specifically designed for Salesforce customers. The Starter plan cannot be combined with Quip for Salesforce.

What security features does Quip offer for enterprise-level organizations?

Quip provides robust enterprise security, including Single Sign-On (SSO) integration with identity providers like Salesforce, Okta, Microsoft, and OneLogin. It also features Quip Shield, which offers advanced security enhancements for data protection, privacy, compliance, and governance, catering to highly security-conscious organizations.

How do Quip's templates assist in standardizing sales and service processes?

Quip offers pre-built templates for common sales and service use cases such as Account Plans, Sales Playbooks, and Case Swarms. These templates provide a structured starting point, helping teams standardize their workflows, ensure consistent execution, and accelerate processes like driving pipeline, implementing methodologies, and resolving customer issues efficiently.

Source: quip.com

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