How does Steady's credit-based pricing model work?
Steady charges for usage, not users. Customers purchase Coordination Credits, which are expended for context deliveries (e.g., Smart Check-in delivery, Goal Story update delivery) and LLM token usage (Basic and Advanced tokens for AI features like Echoes). Credits do not expire as long as the account is active.
Does Steady charge per user?
No, Steady does not charge for adding users. In fact, 100 free credits are provided for every new user added, encouraging teams to include all relevant stakeholders without additional cost concerns.
What happens if a team runs out of credits?
If credits run out, Steady stops deliveries but continues to collect updates and activity for 7 days. Services resume without interruption once more credits are added, giving users control over their spending.
How does Steady use AI?
Steady incorporates AI and AI agents, called Echoes, to continuously recompose fragmented work data from various tools and human insights into a 'living coordination graph'. This AI-driven approach creates coordination intelligence, eliminating manual context reconstruction and status gathering.
What is the primary problem Steady aims to solve?
Steady aims to solve the problem of coordination overhead in knowledge work, where critical context is fragmented across numerous tools and people's minds. This leads to excessive meetings, manual context reconstruction, and reduced time for deep work, especially in multi-team and distributed organizations.