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ClickUp

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Unify tasks, docs, chat, and goals in one workspace

Project ManagementProductivityAI & AutomationWhiteboard
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Coverage fromTechCrunchBusiness Insider
19403 reviews tracked·24 press mentions

The Bottom Line

Entry price

From $7/mo (free plan available)

Biggest pro

Replaces multiple tools (Asana, Trello, Notion, Toggl) with one platform

Biggest con

Feature density creates a steep learning curve for new users

TL;DR - ClickUp

  • All-in-one productivity platform combining project management, docs, chat, time tracking, and AI in a single workspace
  • Free tier with unlimited tasks; Unlimited plan at $7/user/month; Business at $12/user/month (annual billing)
  • Best for teams wanting to consolidate multiple tools into one platform with extensive customization options
Pricing: Free plan available
Best for: Growing teams
4.3/5 across review platforms

What is ClickUp?

Editorial review
ClickUp is an all-in-one project management and productivity platform that consolidates tasks, docs, chat, goals, time tracking, whiteboards, and dashboards into a single workspace. Founded in 2017, it aims to replace fragmented tool stacks with a unified environment where teams plan, track, and collaborate on work. ClickUp supports multiple project views including list, board, Gantt, calendar, timeline, and mind maps. Its AI features include ClickUp Brain for writing assistance, ambient answers from workspace context, and customizable AI Super Agents that automate complex workflows. The platform serves cross-functional teams across engineering, marketing, product, HR, and operations with enterprise-grade security including SOC 2, ISO 27001, and HIPAA compliance.

Available on: Windows, Chrome, macOS

how we evaluateSourceclickup.com ↗

Pros & Cons

Pros

  • Replaces multiple tools (Asana, Trello, Notion, Toggl) with one platform
  • Generous free tier with unlimited tasks and members at no cost
  • Highly customizable with custom fields, statuses, views, and automations
  • Competitive pricing at $7-12/user/month vs. $10-25 for comparable tools
  • Rapid feature development with frequent product updates
  • Strong template library with pre-built spaces for marketing, engineering, and more

Cons

  • Feature density creates a steep learning curve for new users
  • Performance can lag in large workspaces with thousands of tasks
  • Mobile app is functional but less polished than the desktop experience
  • Frequent UI changes and feature additions can disrupt established workflows
  • AI features (Brain) require a separate add-on starting at $9/user/month

Ratings Across the Web

4.3(19,403 reviews)

ClickUp holds an aggregate rating of 4.3 out of 5 from 19,403 reviews across Trustpilot, TrustRadius, PeerSpot, G2 and Capterra, last checked August 22, 2026.

Trustpilot287 reviews
3.3/5
TrustRadius693 reviews
4.3/5
PeerSpot20 reviews
4/5
G213,785 reviews
4.6/5
Capterra4,618 reviews
4.6/5

What people say

“ClickUp has, by far, the WORST customer support ever. Agents are not properly trained or equipped to handle issues. I've spent hours on chat multiple times, only for the chat to disconnect or never come back at all.”via Trustpilot
“Everything in one place is the biggest benefit. I also like the diagramming tools”via PeerSpot

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Task management with subtasks, dependencies, priorities, and custom fieldsMultiple project views: list, board, Gantt, calendar, timeline, and mind mapsClickUp Docs with real-time collaboration, nested pages, and wiki featuresBuilt-in chat and threaded comments tied to tasks and documentsClickUp Brain AI assistant for writing, summarization, and ambient answersTime tracking with estimates, timesheets, and billable hours reportingGoals and OKR tracking with measurable targets and progress rollupsWhiteboards for visual collaboration with task-connected sticky notesDashboards with 50+ widget types for custom reporting and analyticsAutomation engine with 100+ templates and custom trigger-action workflows

Pricing Plans

Pricing checked Aug 19, 2026

Free Forever

Free

For personal use and small teams

  • Unlimited tasks and members
  • 60MB storage
  • Collaborative docs
  • Kanban boards
  • Sprint management
  • Calendar view
  • 24/7 support
Most Popular

Unlimited

$7//member/month

For growing teams that need more

  • Everything in Free
  • Unlimited storage and integrations
  • Unlimited Gantt charts and custom fields
  • Native time tracking
  • Goals and portfolios
  • Resource management
  • Email integration

Business

$12//member/month

For mid-size teams with advanced needs

  • Everything in Unlimited
  • Google SSO
  • Unlimited message history
  • Advanced automations
  • Timesheets and workload management
  • Sprint points and reporting
  • Custom exporting

Enterprise

Custom

For large organizations requiring advanced controls

  • Everything in Business
  • White labeling
  • Advanced permissions and custom roles
  • SAML SSO and SCIM provisioning
  • Data residency options
  • MSA and HIPAA available
  • Dedicated customer success manager
Calculate your costView full pricing

Is ClickUp worth the price?

85/100

ClickUp is the value leader among mainstream project management tools.

At $7/user/mo (Unlimited) you get features that competitors lock behind $19-25/user plans: time tracking, goals, unlimited storage, and custom fields. The catch is AI, Brain starts at $9/user/mo as a mandatory per-member charge, which can nearly triple your effective cost.

The platform's breadth is both its strength and weakness: it does everything, but the learning curve is real.

Hidden Costs & Gotchas

AI Brain ($9/user/mo) is charged per ALL paid members in the workspace, not just AI users, a 10-person team pays $90/mo extra even if only 2 people use AI

Everything AI ($28/user/mo) adds $280/mo for a 10-person team, more than the base Unlimited plan itself ($70/mo), nearly quadrupling total cost

AI Super Credits run out mid-month for heavy users

Brain AI includes 1,500 credits/mo, Everything AI includes 5,000, overages at $0.001/credit add up for teams using AI Fields and Super Agents

Free plan automation limit (100) is LIFETIME, not monthly, once exhausted, you must upgrade

Guest-to-member conversion

assigning a task to a contractor can automatically convert their free guest seat to a paid member seat without warning

Business plan jumps to $19/user/mo on monthly billing (vs $12 annual), a 58% premium for monthly flexibility

Enterprise pricing is opaque

no published rates, requires sales negotiation, and locks in HIPAA, SCIM, and custom roles

Reviews

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4.3/5

Across 19,403 verified user reviews on G2, Capterra, TrustRadius

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Best ClickUp Alternatives

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Still deciding?

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ClickUp FAQ

How does ClickUp help teams manage diverse projects?

ClickUp consolidates tasks, docs, chat, and goals into a single workspace, allowing teams to plan, track, and collaborate efficiently. It offers multiple project views, including list, board, Gantt, calendar, timeline, and mind maps, to suit various project management styles.

What kind of user benefits most from ClickUp's features?

ClickUp is designed for cross-functional teams across engineering, marketing, product, HR, and operations seeking to unify their work environment. Its customizable nature and comprehensive features support diverse team needs and workflows.

How does ClickUp compare to Asana for project management?

ClickUp aims to replace fragmented tool stacks, including those that might use Asana, by offering an all-in-one platform for tasks, docs, chat, and goals. It provides a more unified environment compared to using multiple separate tools.

What are the primary trade-offs when adopting ClickUp?

ClickUp's extensive feature set can lead to a steep learning curve for new users due to its density. Additionally, performance may lag in very large workspaces, and its mobile app is functional but less polished than the desktop version.

How is ClickUp priced?

ClickUp is available on a generous free tier that includes unlimited tasks and members. Paid plans offer additional features and usage, with competitive pricing compared to similar tools.

Can ClickUp automate complex workflows?

Yes, ClickUp includes customizable AI Super Agents that are designed to automate complex workflows within the platform. It also offers ClickUp Brain for writing assistance and ambient answers from workspace context.

Does ClickUp offer integrations for security and compliance?

ClickUp provides enterprise-grade security and compliance, including certifications such as SOC 2, ISO 27001, and HIPAA. This ensures that sensitive data and operations meet stringent security standards.

Source: clickup.com

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