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Spreadsheet-based project management for complex enterprise workflows

From $9/mo, free trialVisit Website
Reviews on G2 Capterra SourceForge
26,330 reviews tracked

The Bottom Line

Price
From $9/mo, free trial. Compare plans

Key facts

  • Smartsheet is a work management platform with spreadsheet-like interface
  • It provides project management, automation, and collaboration features
  • Plans start at $9/user/month for Pro tier

Pros

  • Spreadsheet-like PM
  • Good for Excel users
  • Automation features
  • Enterprise ready
  • Good templates

Cons

  • Expensive
  • Can be confusing
  • Less flexible than others
  • Mobile app limited
  • Learning curve

What is Smartsheet?

Editorial review
Smartsheet manages work with spreadsheet familiarity. Work management that feels like spreadsheets-project tools for spreadsheet users. The interface is familiar. The features are comprehensive. The enterprise use is strong. Teams wanting spreadsheet-like project management use Smartsheet for familiar work tools.

Available on: Web

Ratings Across the Web

4.1 (26,330 reviews)

Smartsheet holds an aggregate rating of 4.1 out of 5 from 26,330 reviews across G2, Capterra and SourceForge, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Work management
  • Sheets
  • Automation
  • Dashboards
  • Resource management
  • Integrations

Pricing Plans

Free Trial

Pricing checked Oct 2, 2026

Smartsheet plans and prices, checked October 2026
PlanPriceDetails
Pro

$9/month

  • 1-10 members
  • Unlimited free viewers
  • Gantt, table, board, calendar views
+2 more
  • Unlimited sheets, forms, reports
  • 250 automations/month
Business

$24/month

  • Unlimited free guests
  • Timeline view
  • Team workload tracking
+3 more
  • Admin capabilities
  • Unlimited automations
  • 1 TB storage
Enterprise

Custom

  • AI formulas, texts, charts
  • SAML-based SSO
  • Collections
+2 more
  • Work Insights
  • Unlimited attachment storage
Advanced Work Management

Custom

  • Control Center
  • Dynamic View
  • Data Shuttle
+2 more
  • Salesforce/Jira connectors
  • Premium Support

Is Smartsheet worth the price?

Good value

Smartsheet's pricing is on the higher side, especially for smaller teams, with the Pro tier at $9/member/month and Business at $24/member/month.

The jump from Pro to Business is significant, and the Enterprise and Advanced Work Management tiers are custom, suggesting premium pricing for advanced features. It's best suited for larger enterprises with complex workflow needs that can leverage its extensive feature set.

Hidden Costs & Gotchas

Business tier requires 3+ members minimum

Full Smartsheet pricing: every plan, hidden costs and alternatives

How Smartsheet's pricing compares

At $9/mo, billing unit not specified, Smartsheet is mid-range of its 4 comparable direct competitors ($1.67 to $10.99/mo across the set).

Smartsheet
$9
$9.05
$10.99

Entry paid plan, monthly. Pricing checked Oct 2, 2026.

Reviews

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4.1/5

Across 26,330 verified user reviews on G2, Capterra, SourceForge

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Smartsheet FAQ

How does Smartsheet support project management for users familiar with spreadsheets?

Smartsheet provides work management tools with a spreadsheet-like interface, making it intuitive for users accustomed to applications like Excel. This approach helps teams manage projects using familiar structures while gaining comprehensive project management features.

Which teams benefit most from using Smartsheet?

Teams that are comfortable with spreadsheets and require robust project management capabilities for complex enterprise workflows will find Smartsheet particularly useful. It is well-suited for organizations needing enterprise-ready solutions with good automation features and templates.

How does Smartsheet compare to a competitor like Airtable?

Smartsheet offers spreadsheet-based project management with a strong focus on enterprise readiness and automation, appealing to users familiar with Excel. While both offer flexible work management, Smartsheet's core strength lies in its comprehensive project tools for spreadsheet users, whereas Airtable is known for its database-like flexibility.

What kind of limitations should prospective users consider before adopting Smartsheet?

Prospective users should be aware that Smartsheet can be expensive and has a learning curve due to its comprehensive features. Its mobile app is also noted as limited, and some users might find it less flexible than other project management tools.

Does Smartsheet include a free tier for new users?

Smartsheet is a paid product and does not offer a permanently free tier for its services. Users interested in the platform should anticipate a subscription-based model for access to its features.

Can Smartsheet automate repetitive tasks within project workflows?

Yes, Smartsheet includes automation features designed to streamline workflows and reduce manual effort. These capabilities help teams manage complex enterprise processes more efficiently by automating routine actions.

How does Smartsheet cater to enterprise-level project needs?

Smartsheet is built to be enterprise-ready, offering comprehensive features suitable for complex organizational workflows. It provides robust tools and templates that support large-scale project management and collaboration across various departments.

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