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Synchroteam

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Manage your mobile workforce efficiently with cloud-based field service management software.

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Reviews onG2Capterra
98 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Comprehensive feature set covering all aspects of field service management.

Biggest con

No free tier available, only a trial.

TL;DR - Synchroteam

  • Optimizes field service operations with intelligent scheduling and dispatch.
  • Provides comprehensive tools for CRM, job management, and inventory tracking.
  • Connects mobile workers in real-time via iOS and Android apps.
Pricing: Paid only
Best for: Enterprises & pros
4.4/5 across review platforms

What is Synchroteam?

Editorial review
Synchroteam is a comprehensive cloud-based Field Service Management (FSM) solution designed to help businesses efficiently manage their mobile workforce. It offers a suite of tools for dispatching, scheduling, and reporting, catering to a wide range of industries including HVAC, plumbing, electrical, medical, and telecoms. The platform aims to simplify business processes, optimize costs, and improve customer service by providing real-time interaction with field workers. The software includes robust features like intelligent route optimization, drag-and-drop scheduling, GPS tracking, and a fully integrated CRM. It also supports job management, custom forms, time tracking, inventory management, invoicing, and payment processing. With mobile apps for iOS and Android, Synchroteam ensures that field technicians are always connected and have access to necessary job information. The platform is highly customizable and integrates with over 2,000 apps via Zapier, making it a flexible solution for businesses looking to streamline their field operations.

Available on: Web, iOS, Android

Pros & Cons

Pros

  • Comprehensive feature set covering all aspects of field service management.
  • Intelligent route optimization minimizes travel time and distance.
  • Supports 23 languages, catering to a global user base.
  • Highly customizable to fit specific business needs.
  • Offers a free 14-day trial with full feature access.

Cons

  • No free tier available, only a trial.
  • Pricing is per user, which can add up for larger teams.
  • No refunds for cancellations, all sales are final.

Ratings Across the Web

4.4(98 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Route OptimizationSchedule & Dispatch (Drag-and-drop, ScheduleAssist)Mapping & GPS TrackingField Service CRM (Customer database, tasks, opportunities)Job Management (Advanced search, Job Pool)Custom FormsTime Tracking (Regular and overtime hours)Customer Portal

Pricing

Paid

Synchroteam offers paid plans. Visit their website for current pricing details.

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Reviews

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4.4/5

Across 98 verified user reviews on Capterra, G2

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Synchroteam FAQ

How does Synchroteam help businesses manage their mobile workforce?

Synchroteam provides a comprehensive cloud-based Field Service Management solution that helps businesses efficiently manage their mobile workforce. It offers tools for dispatching, scheduling, and reporting, ensuring real-time interaction with field workers.

Which teams would benefit most from using Synchroteam?

Synchroteam is ideal for businesses with mobile workforces across various industries, including HVAC, plumbing, electrical, medical, and telecoms. It helps these teams simplify business processes, optimize costs, and improve customer service.

How does Synchroteam compare to Jobber for field service management?

Synchroteam offers intelligent route optimization and supports 23 languages, catering to a global user base, while Jobber also provides field service management tools. Synchroteam is highly customizable to fit specific business needs.

What kind of limitations should potential users be aware of with Synchroteam?

Synchroteam does not offer a permanent free tier, only a 14-day trial. Its pricing is per user, which may accumulate for larger teams, and all sales are final with no refunds for cancellations.

How is Synchroteam priced?

Synchroteam is a paid product and does not include a permanently free tier, though it offers a 14-day free trial. The pricing model is structured per user, which can affect costs for larger organizations.

Can Synchroteam integrate with other business applications?

Yes, Synchroteam is designed for flexibility and integrates with over 2,000 apps via Zapier. This allows businesses to streamline their field operations by connecting with various other tools.

Does Synchroteam offer mobile access for field technicians?

Yes, Synchroteam provides mobile apps for both iOS and Android devices. These apps ensure that field technicians remain connected and have access to all necessary job information while on the go.

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