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The Service Program

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Seamlessly manage and optimize your service business operations with robust QuickBooks integration.

From $59.95/mo, billed monthly Visit Website
Reviews on Capterra
59 reviews tracked

The Bottom Line

Price
From $59.95/mo, billed monthly. Compare plans

Key facts

  • Optimizes route planning and scheduling for field service businesses.
  • Integrates seamlessly with QuickBooks Desktop and Online to prevent double entry.
  • Includes a customer portal and mobile solution for enhanced communication and efficiency.

Pros

  • Eliminates double data entry with comprehensive QuickBooks integration.
  • Significantly improves route efficiency and reduces travel time.
  • Enhances customer satisfaction and retention through a dedicated portal.
  • Provides a user-friendly interface with a familiar Windows 'look and feel'.
  • Offers private training to help businesses quickly adopt the software.

Cons

  • Requires QuickBooks 2018 or newer for desktop integration.
  • Specific pricing details are not publicly available, requiring a request for information.

What is The Service Program?

The Service Program is a comprehensive service business management software designed to streamline operations for a wide array of field service industries. It offers deep integration with QuickBooks Desktop (2018 and newer) and QuickBooks Online, eliminating the need for double data entry and ensuring financial records are always in sync. The software provides tools for efficient route management, work order scheduling, inventory tracking, and enhanced communication within the company and with customers. This solution is ideal for small to mid-sized service companies such as pool service, lawn care, landscaping, plumbing, HVAC, pest control, and equipment rental businesses. It empowers businesses to improve route efficiency by 200-300%, enhance customer satisfaction through a dedicated customer portal, and boost employee productivity with mobile field service capabilities. The Service Program aims to help businesses grow by optimizing daily operations, improving communication, and providing actionable insights.

Available on: Web, iOS, Android

Ratings Across the Web

4.6 (59 reviews)

The Service Program holds an aggregate rating of 4.6 out of 5 from 59 reviews across Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

  • QuickBooks Desktop & Online Integration
  • Robust Mobile Solution for Apple and Google devices
  • Customer Portal & App with online payment options
  • Route Management and Optimization with GPS tracking
  • Work Order and Service Call Scheduling
  • Equipment Inventory Tracking and Rental Tracking
  • Employee Communication and Task Management
  • Sales Leads and Estimates Management

Pricing Plans

Pricing checked Oct 29, 2026. Source: theserviceprogram.com/pricing, read Oct 29, 2026

The Service Program plans and prices, checked October 2026
Plan Price Details
One Office User Subscription Plan

$99.95 / Month

  • Low monthly payment
  • Support included
  • Software updates included
Two Office Users Subscription Plan

$134.95 / Month

  • Low monthly payment
  • Support included
  • Software updates included
Three Office Users Subscription Plan

$169.95 / Month

  • Low monthly payment
  • Support included
  • Software updates included
Five Office Users Subscription Plan

$219.95 / Month

  • Low monthly payment
  • Support included
  • Software updates included
Ten Office Users Subscription Plan

$344.95 / Month

  • Low monthly payment
  • Support included
  • Software updates included
Mobile Solution (1-14 users)

$79.95 / month

  • Includes 1 to 14 total mobile field users
Mobile Solution (15-50 users)

$129.95 / month

  • Includes 15 to 50 total mobile field users
The Customer Portal

$59.95 / mo

  • Displays customer specific pricing
  • Customers can request service
  • Review service history
+3 more
  • View QuickBooks invoices
  • View payment history
  • Make payments online

Is The Service Program worth the price?

Fair value

The pricing for The Service Program is on the higher side, especially for smaller teams.

For example, a single office user at $99.95/month is quite steep, and even the popular three-user plan at $169.95/month adds up quickly. It seems best suited for established service businesses that heavily rely on QuickBooks integration and can absorb these costs.

Hidden Costs & Gotchas

Customer Portal is a separate add-on

Full The Service Program pricing: every plan, hidden costs and alternatives

How The Service Program's pricing compares

At $59.95/mo, billed monthly, The Service Program is mid-range of its 3 comparable direct competitors ($25 to $245/mo across the set).

The Service Program
$59.95

Not ranked, different unit or currency: Holded €15/mo, billed monthly.

Entry paid plan, monthly price, billed monthly. Pricing checked Oct 29, 2026.

Email me when The Service Program changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

The Service Program by the numbers

Toolradar data: The Service Program's entry paid plan ($59.95/mo, billed monthly) ranks #5 of 8 for price among the Route Optimization tools with a verified entry price and no stated unit, where the median is $54.48/mo. As of Nov 2026.

The Service Program compared with 45 Route Optimization tools on Toolradar, as of Nov 2026
Metric The Service Program Peer median Position (1 is best)
Entry paid plan $59.95/mo, billed monthly $54.48/mo #5 of 8 tools with no stated price unit, verified price
Free plan No 9 of 45 have one n/a
Listed as an alternative to 1 tool 5 #37 of 45 (joint)
User rating 4.6/5 (across the web, 59 ratings) 4.5/5 #7 of 23 (joint) tools with 20+ reviews

Listed as an alternative to: #36 on 2026-10-16 to #37 on 2026-11-02 (rank among 45 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Route Optimization data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “The Service Program by the numbers”, Nov 2026.

Reviews

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4.6/5

Across 59 verified user reviews on Capterra

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The Service Program FAQ

How does The Service Program handle inventory management, especially for items used on service trucks?

The Service Program allows for detailed inventory tracking, including managing multiple inventory locations such as individual service trucks. It can track equipment and materials consumed on jobs or route stops, including specific chemicals used, and this inventory data posts directly into QuickBooks.

Can The Service Program assist with lead generation and the estimation process for new clients?

Yes, The Service Program can help generate leads in your service area. Once leads are imported or entered, it tracks calls and visits. It also facilitates creating quote comparisons for prospects and can seamlessly email these quotes. Upon acceptance, it automatically creates the customer in QuickBooks, generates work orders, and sets up the first service order.

What specific route optimization capabilities does The Service Program offer beyond basic mapping?

Beyond basic mapping, The Service Program features 'Map Wise Smart Routing' which recommends optimal routes and stop placements for new customers to maintain route density. It also allows for optimizing routes by area, day, and technician, and includes stop verification, GPS pinpointing of technicians upon arrival/departure, and the ability to drag and highlight crisscrossing routes for reassignment.

How does the customer portal enhance customer interaction and what financial functionalities does it provide?

The customer portal connects customers 24/7, allowing them to view customer-specific pricing, request service, review QuickBooks invoices, view payment history, and make payments online. These payment transactions post directly into QuickBooks, improving communication and customer satisfaction.

Is The Service Program customizable to fit unique business needs, and what aspects can be tailored?

Yes, The Service Program is highly customizable. Businesses can tailor custom fields and templates for lists, reports, work orders, and invoices. It also allows for generating custom reports specific to an industry or modifying reports by client, ensuring flexibility for almost any mobile service business.

How does The Service Program pricing compare with other Route Optimization tools?

The Service Program's entry paid plan ($59.95/mo, billed monthly) ranks #5 of 8 for price among the Route Optimization tools with a verified entry price and no stated unit, where the median is $54.48/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Nov 2026.

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