ThinkReservations
UnclaimedBoost direct bookings and streamline operations for hospitality properties with an all-in-one management platform.
Visit WebsiteTL;DR - ThinkReservations
- All-in-one platform for property management, channel management, and direct bookings.
- Boosts direct reservations and enhances guest experience through integrated tools.
- Streamlines operations with dynamic pricing, automated communications, and accounting integration.
Pricing: Paid only
Best for: Enterprises & pros
4.9/5 across review platforms
Pros & Cons
Pros
- Comprehensive all-in-one solution reduces need for multiple systems.
- Strong focus on increasing direct bookings and reducing channel reliance.
- Automated features like dynamic pricing and guest messaging save time and optimize revenue.
- Robust onboarding, data migration, and training support for smooth transition.
- PCI compliant with daily backups ensuring data security.
Cons
- Specific pricing details are not publicly available, requiring a direct request.
- Requires integration and setup for various features, which might have a learning curve for some staff.
Ratings Across the Web
4.9(119 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Property Management System (PMS)Channel Manager with real-time synchronizationIntegrated Websites & Booking EngineDynamic Pricing based on demand and booking windowGuest Communications via text messagingDoor Lock IntegrationDouble-entry Accounting System with Night AuditQuickBooks Integration for journal entries
Pricing Plans
Platform
Contact us
- Import your data
- Synchronize across Channels
- Account Manager
- On-Demand Training
- Match Your Brand
What is ThinkReservations?
ThinkReservations is a comprehensive hotel management software designed for hospitality professionals to increase reservations, simplify operations, and enhance profitability. It offers a fully integrated suite of tools including a Property Management System (PMS), Channel Manager, website and booking engine, marketing services, and guest communication features. The platform aims to deliver an ultimate guest experience by boosting direct bookings, improving guest satisfaction, and streamlining daily tasks.
This solution is ideal for lodging properties looking to centralize their management, automate reservation processes, and leverage data-driven insights for business growth. It provides tools for managing reservations, optimizing pricing, engaging with guests through automated messaging, and integrating with essential services like door locks and accounting software. ThinkReservations focuses on providing a seamless experience for both staff and guests, from initial booking to post-stay communication, all while strengthening the property's brand and maximizing revenue.
The platform also includes robust onboarding services, data migration assistance, and ongoing training to ensure a smooth transition and successful adoption for new users. Its emphasis on direct bookings, dynamic pricing, and integrated marketing strategies helps properties reduce reliance on third-party channels and build a more sustainable business model.
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ThinkReservations FAQ
How does ThinkReservations ensure real-time synchronization across all booking channels to prevent double bookings?
ThinkReservations utilizes a fully automated Channel Manager that synchronizes rates and availability in real-time across all connected online travel agencies (OTAs) and direct booking channels. This continuous, instantaneous update mechanism prevents discrepancies and eliminates the risk of double bookings.
Can ThinkReservations integrate with my existing physical door lock systems to automate guest access?
Yes, ThinkReservations offers direct integration with automated door lock systems. This feature ensures secure and hassle-free access for guests by automatically managing access codes or keys in conjunction with their reservation details.
What specific accounting features does ThinkReservations provide, and how does it handle financial reconciliation?
ThinkReservations includes a double-entry accounting system with a built-in Night Audit process. It allows for the creation of custom revenue and expense accounts, tracks guest ledgers and accounts receivable, and automates daily financial reconciliation. It also offers a direct integration to push daily journal entries to QuickBooks, streamlining bookkeeping.
How does the yield management feature in ThinkReservations help optimize pricing for my property?
The yield management feature allows properties to create rate adjustment rules that automatically change prices in real-time. These rules are based on factors like occupancy levels and the booking window (how far in advance a guest is booking). This ensures that pricing is always optimized to maximize profitability and is synchronized across all channels.
What kind of support and training can a new user expect when migrating to ThinkReservations?
New users receive comprehensive onboarding services, including a dedicated account manager who configures the account and trains staff. ThinkReservations also handles secure data migration from previous systems, ensuring all historical reservations, guest details, and property data are transferred. Additionally, personalized and online training resources are available to ensure staff proficiency from day one.
Beyond standard booking and management, how does ThinkReservations assist with marketing and brand elevation?
ThinkReservations provides professionally designed websites integrated with its booking engine to increase direct conversions and allows for upselling add-ons and packages. It also offers marketing services where a team of hospitality professionals designs marketing strategies, optimizes SEO, leverages social media, and drives email campaigns. The platform provides analytics to make data-driven decisions for marketing ROI.
Source: thinkreservations.com