Zoona AI starts at $16/user/month on the Starter plan.
Verified Sep 2026 from the official pricing page.
Is Zoona AI worth the price?
The Starter tier at $16/seat/month (billed yearly) is a fair entry point for basic AI customer support, aligning with market expectations for foundational features.
However, with only one tier provided, it's difficult to assess the full value proposition for scaling businesses. This pricing seems best suited for small to medium-sized businesses looking to automate basic customer interactions.
Pricing Plans
Free TrialStarter
$16 / seat/month - billed yearly
- Web Widget for Chat
- Public Help Center
- Customer Portal
How Zoona AI compares
1 of 6 direct competitors offers a free plan.
| Tool | Starting price | Free plan |
|---|---|---|
| Zoona AI | $16/user/month | No |
| Chatbase | $19/month | Yes |
| Kustomer | $89/user/month | No |
| FreshService | $19/month | No |
| HappyFox | $24/month | No |
| Livechat | $20/month | No |
| Observe.ai | Contact sales | No |
Zoona AI Pricing FAQ
How much does Zoona AI cost?
Zoona AI starts at $16/user/month on the Starter plan.
Does Zoona AI have a free plan?
Zoona AI does not offer a permanent free plan. A free trial is available.
Does Zoona AI offer a free trial?
Yes. Zoona AI offers a free trial.
What are alternatives to Zoona AI?
Alternatives to Zoona AI include Chatbase, Kustomer, FreshService, HappyFox. Chatbase starts at $19/month; Kustomer starts at $89/user/month; FreshService starts at $19/month.
How much does Zoona AI cost for a team of 10?
For 10 users on the Starter plan, Zoona AI is $160/month, or $1,920/year, at the published per-user rate.
Zoona AI alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official Zoona AI pricing — sparrowdesk.com/pricing (verified Sep 2026)
- Cite this data: Toolradar, Zoona AI pricing verified Sep 2026, toolradar.com/tools/zoona-ai/pricing
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