Gleap vs Upvoty: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Gleap and Upvoty side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Gleap leads on a free plan. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Gleap
AI-powered customer support OS that turns feedback into product intelligence.
Best for you if:
- • You want a free tier before you commit
Upvoty
Turn user feedback into actionable product optimizations with an all-in-one feedback solution.
Best for you if:
- • You want a tool that helps prioritize features based on user upvotes
| At a Glance | Gleap | Upvoty |
|---|---|---|
Starts at | Free plan, paid from $35/mo flat, billed monthly Hobby plan | From $15/mo, billed monthly POWER plan |
Category | Customer Support Customer Feedback | Customer Feedback Roadmapping |
Rating | n/a | 3.6/5 G2 2.4 · Capterra 5.0 16 reviews |
Free plan | Yes | No |
Watch out for | Kai Support bills $0.29 per resolution on Team and Pro, on top of the plan. | n/a |
Choose Gleap or Upvoty?
Choose Gleap if
- You want a free tier before you commit
- You want a tool that significantly reduces customer wait times and resolves up to 80% of requests automatically with AI
- You want a tool that provides a unified platform for support, onboarding, and product feedback, streamlining workflows
Choose Upvoty if
- You want a tool that helps prioritize features based on user upvotes
- You want to turn user feedback into actionable product optimizations with an all-in-one feedback solution
In-Depth Analysis
Gleap
AI-powered customer support OS that turns feedback into product intelligence.
Gleap now has a Free plan (1 seat, 1 project, 50 Kai Support conversations a month).
Watch out
Kai Support bills $0.29 per resolution on Team and Pro, on top of the plan.
Strengths
- Pro: Significantly reduces customer wait times and resolves up to 80% of requests automatically with AI.
- Pro: Provides a unified platform for support, onboarding, and product feedback, streamlining workflows.
- Pro: Offers advanced AI capabilities including custom tools and tasks via API for app settings, order details, etc.
- Pro: Cost-effective compared to alternatives like Intercom, especially for teams scaling support.
- Pro: Seamless handover from AI to human agents for complex cases.
Weaknesses
- Con: AI costs are additional and vary based on usage and LLM choice.
- Con: Requires integration with existing knowledge bases and data sources for optimal AI performance.
- Con: Kai Support resolutions cost $0.29 each on Team and Pro, on top of the plan price.
Key features
Upvoty
Turn user feedback into actionable product optimizations with an all-in-one feedback solution.
Upvoty's pricing is quite generous, especially the POWER tier at $15/month for unlimited boards and users on one project.
Strengths
- Pro: All-in-one solution for feedback, roadmaps, and changelogs.
- Pro: Helps prioritize features based on user upvotes.
- Pro: Customizable to match brand and workflow.
- Pro: Facilitates transparent communication with users about product development.
- Pro: Offers a 14-day free trial without requiring a credit card.
Weaknesses
- Con: No free tier available after the trial.
- Con: The 'POWER' plan only allows for 1 project.
Key features
Plans and prices: Gleap vs Upvoty
| Tool | Plans and prices | Source |
|---|---|---|
| Gleap |
| gleap.ai/pricing read Nov 14, 2026 |
| Upvoty |
| upvoty.com/pricing read Nov 10, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Gleap pricing and Upvoty pricing.
Key Takeaways
Gleap
- Has a free plan
Upvoty
- Choose Upvoty if you want to turn user feedback into actionable product optimizations with an all-in-one feedback solution
What the data shows
On the data below, Gleap leads on a free plan. We do not name an overall winner for this pair.
- Only Upvoty has a published user rating (3.6/5 from 16 reviews); Gleap has none we can show.
- Entry prices are not ranked, they are charged on different bases: Gleap $35/mo flat, billed monthly; Upvoty $15/mo, billed monthly.
- Only Gleap has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Gleap and Upvoty compare in 2026?
On the data below, Gleap leads on a free plan. We do not name an overall winner for this pair. Only Upvoty has a published user rating (3.6/5 from 16 reviews); Gleap has none we can show. Entry prices are not ranked, they are charged on different bases: Gleap $35/mo flat, billed monthly; Upvoty $15/mo, billed monthly. Only Gleap has a free plan.
What are Gleap and Upvoty used for?
Gleap: AI-powered customer support OS that turns feedback into product intelligence. Upvoty: Turn user feedback into actionable product optimizations with an all-in-one feedback solution.
What does Gleap cost vs Upvoty?
Gleap's cheapest paid plan is Hobby at $35/mo flat, billed monthly; it also has a free plan. Upvoty's cheapest paid plan is POWER at $15/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Nov 14, 2026.
What's the main difference between Gleap and Upvoty?
Gleap's main strength: significantly reduces customer wait times and resolves up to 80% of requests automatically with AI. Upvoty's main strength: all-in-one solution for feedback, roadmaps, and changelogs.
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