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HawkSoft vs Vertafore AMS360: Which is Better in 2026?

Choosing between HawkSoft and Vertafore AMS360 comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.

Bottom line: HawkSoft wins this matchup. Our overall CRM pick is HubSpot. Our free CRM pick is Apollo. Pick Vertafore AMS360 if you need its specific feature set.

··Methodology
Editor reviewed0 verified reviews comparedPricing checked Sep 2026

Short on time? Here's the quick answer

We've tested both tools. Here's who should pick what:

HawkSoft

Empower your insurance agency with an intuitive and efficient management system.

Best for you if:

  • You want high recommendation rate from users
  • You want strong focus on customer support with high first-call resolution

Vertafore AMS360

Comprehensive insurance software solutions for agencies, carriers, and MGAs, leveraging AI for enhanced efficiency.

Best for you if:

  • You want streamlines complex agency operations
  • You want offers mobile access for on-the-go management
At a Glance
HawkSoftHawkSoft
Vertafore AMS360Vertafore AMS360
Starts at
Custom
Custom
Best For
CRMCRM
Rating
4.7/54.3/5
Free plan
No No

Choose HawkSoft or Vertafore AMS360?

HawkSoft

Choose HawkSoft if

Empower your insurance agency with an intuitive and efficient management system.

  • You want high recommendation rate from users
  • You want strong focus on customer support with high first-call resolution
Vertafore AMS360

Choose Vertafore AMS360 if

Comprehensive insurance software solutions for agencies, carriers, and MGAs, leveraging AI for enhanced efficiency.

  • You want streamlines complex agency operations
  • You want offers mobile access for on-the-go management
FeatureHawkSoftVertafore AMS360
Pricing ModelPaidPaid
User Rating
4.7/5
148 reviews
4.3/5
1,067 reviews
Categories
CRMWorkflow Automation
CRMPractice Management

In-Depth Analysis

HawkSoftHawkSoft

Empower your insurance agency with an intuitive and efficient management system.

Starts at Custom

Strengths

  • +High recommendation rate from users
  • +Strong focus on customer support with high first-call resolution
  • +Designed to be simple, fast, efficient, and effective for agents
  • +Privately-owned, prioritizing customer and employee needs over external stakeholders
  • +Promises investment pays for itself within the first year

Weaknesses

  • -Specific pricing details are not publicly available
  • -No explicit mention of integrations with other insurance-specific tools or general business software

Key features

Retention Alerts for proactive client serviceLead Management for sales pipeline trackingCross-sell and Upsell reportsBatch email, letter, and text message communicationsScheduled communicationsActionable agency vital reports (close ratio, policies per client, commissions, retention)

Vertafore AMS360Vertafore AMS360

Comprehensive insurance software solutions for agencies, carriers, and MGAs, leveraging AI for enhanced efficiency.

Starts at Custom

Strengths

  • +Streamlines complex agency operations.
  • +Offers mobile access for on-the-go management.
  • +Integrates with CRM for improved sales efficiency.
  • +Facilitates faster document signing with DocuSign integration.
  • +Supports commercial submissions for a game-changing quote experience.

Weaknesses

  • -Specific pricing details are not publicly available.
  • -Requires integration with other Vertafore products for full ecosystem benefits.

Key features

Foundational insurance management systemCRM and AMS360 synchronization (AMS360 Connect)Secure mobile access (AMS360 Mobile)Commercial submissions managementDocuSign product integration for e-signatures

Who Should Use What?

On a budget?

Both are paid. Compare plans on their websites.

Go with: HawkSoft

Want the highest-rated option?

HawkSoft: 4.7/5 (148 reviews). Vertafore AMS360: 4.3/5 (1,067 reviews).

Go with: HawkSoft

Value user reviews?

HawkSoft: 148 reviews (4.7/5). Vertafore AMS360: 1,067 reviews (4.3/5).

Go with: Vertafore AMS360

3 Questions to Help You Decide

1

What's your budget?

Both are paid. Pricing won't help you decide here.

2

What's your use case?

Both are crm tools. Compare their specific features to decide.

3

How important are ratings?

HawkSoft is rated higher: 4.7/5 vs 4.3/5.

Key Takeaways

HawkSoft

  • Higher user rating: 4.7/5 vs 4.3/5
  • Our pick for this comparison

Vertafore AMS360

  • Larger review base (1,067 reviews)

The Bottom Line

HawkSoft wins this matchup. Our overall CRM pick is HubSpot. Our free CRM pick is Apollo.

Frequently Asked Questions

Is HawkSoft or Vertafore AMS360 better?

HawkSoft is rated in our evaluation. Both are paid.

What are HawkSoft and Vertafore AMS360 used for?

HawkSoft: Empower your insurance agency with an intuitive and efficient management system.. Vertafore AMS360: Comprehensive insurance software solutions for agencies, carriers, and MGAs, leveraging AI for enhanced efficiency..

What does HawkSoft cost vs Vertafore AMS360?

HawkSoft is a paid tool. Vertafore AMS360 is a paid tool. Visit their websites for detailed pricing.

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