Infor HMS vs SiteMinder: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Infor HMS and SiteMinder side by side. This page compares data; it is not a hands-on review.
On the data: On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Infor HMS
Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue.
Best for you if:
- • You want unifies operations across diverse hospitality segments, eliminating data silos
SiteMinder
Redefine guest acquisition and revenue management to put your hotel in demand.
Best for you if:
- • You want increases occupancy and revenue for hotels
| At a Glance | Infor HMS | SiteMinder |
|---|---|---|
Starts at | Not published | From $85/mo, billed monthly SiteMinder plan |
Category | Hotel Management Revenue Management | Revenue Management Hotel Management |
Rating | 3.8/5 Capterra 3.3 · G2 4.4 10 reviews | 4.2/5 Trustpilot 4.1 · Capterra 4.2 · SourceForge 4.3 805 reviews |
Free plan | No | No |
Watch out for | n/a | Metasearch 'Demand Plus' is an add-on |
Choose Infor HMS or SiteMinder?
Choose Infor HMS if
- You want unifies operations across diverse hospitality segments, eliminating data silos
- You want utilizes AI and automation to optimize pricing and maximize revenue
- You work in hotel management, not revenue management
Choose SiteMinder if
- You want increases occupancy and revenue for hotels
- You want reduces time spent on managing rates and distribution
- You work in revenue management, not hotel management
In-Depth Analysis
Infor HMS
Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue.
Strengths
- Pro: Unifies operations across diverse hospitality segments, eliminating data silos.
- Pro: Utilizes AI and automation to optimize pricing and maximize revenue.
- Pro: Enhances guest experience through hyper-personalization and mobile-first features.
- Pro: Provides scalability and access to advanced technology via a cloud-based platform.
- Pro: Empowers staff with intuitive mobile tools for improved efficiency.
Weaknesses
- Con: Specific pricing details are not publicly available.
- Con: Requires integration with existing systems, which may have implementation complexities.
- Con: The breadth of features might be overwhelming for smaller, simpler hospitality operations.
Key features
SiteMinder
Redefine guest acquisition and revenue management to put your hotel in demand.
The 'per month+' notation for the SiteMinder and SiteMinder Plus tiers suggests additional costs, which can quickly make it expensive.
Watch out
Metasearch 'Demand Plus' is an add-on
Strengths
- Pro: Increases occupancy and revenue for hotels.
- Pro: Reduces time spent on managing rates and distribution.
- Pro: Provides data-driven insights and AI-powered pricing recommendations.
- Pro: Offers a unified platform for multiple hotel operations.
- Pro: Extensive network of booking channels for global reach.
Weaknesses
- Con: Customer support is frequently criticized as slow and ticket-only, with reviewers reporting waits of weeks or even months for resolutions while still being billed full rate, and staff described as helpful only on trivial issues.
- Con: Pricing is charged per room with no meaningful low-end tier, making it a poor fit for very small operators of roughly five rooms or fewer where the subscription cost outweighs the benefit.
- Con: The direct booking engine offers limited website templates and little design customization, and its native booking button lacks features found on the OTA-facing buttons.
- Con: Reviewers report the mobile interface and OTA syncing can be slow, with reservations not always updating automatically and occasionally forcing manual corrections.
Key features
Plans and prices: Infor HMS vs SiteMinder
| Tool | Plans and prices | Source |
|---|---|---|
| Infor HMS | No plan prices on file | infor.com |
| SiteMinder |
| siteminder.com/pricing read Oct 3, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Infor HMS pricing and SiteMinder pricing.
Key Takeaways
Infor HMS
- Choose if you want cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue
SiteMinder
- Choose if you want redefine guest acquisition and revenue management to put your hotel in demand
What the data shows
On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
- User ratings rest on too few reviews to rank (3.8/5 from 10 reviews for Infor HMS, 4.2/5 from 805 reviews for SiteMinder; we compare ratings only above 20 reviews on both sides).
- SiteMinder starts at $85/mo, billed monthly; Infor HMS has no public paid plan price on file.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Infor HMS and SiteMinder compare in 2026?
On the data below the two are close or not directly comparable, so we do not name a winner for this pair. User ratings rest on too few reviews to rank (3.8/5 from 10 reviews for Infor HMS, 4.2/5 from 805 reviews for SiteMinder; we compare ratings only above 20 reviews on both sides). SiteMinder starts at $85/mo, billed monthly; Infor HMS has no public paid plan price on file.
What are Infor HMS and SiteMinder used for?
Infor HMS: Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue. SiteMinder: Redefine guest acquisition and revenue management to put your hotel in demand.
What does Infor HMS cost vs SiteMinder?
Infor HMS has no public paid-plan price on file. SiteMinder's cheapest paid plan is SiteMinder at $85/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Oct 3, 2026.
What's the main difference between Infor HMS and SiteMinder?
Infor HMS's main strength: unifies operations across diverse hospitality segments, eliminating data silos. SiteMinder's main strength: increases occupancy and revenue for hotels.