LobbyStack vs Smith.ai: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for LobbyStack and Smith.ai side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, LobbyStack leads on lower entry price. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
LobbyStack
Answer calls, book appointments, and route urgent requests in 15 languages
Best for you if:
- • Home service companies, clinics and salons with 1 to 20 staff who miss calls while on jobs or with clients
Smith.ai
24/7 AI and live agents for calls, leads, and scheduling
Best for you if:
- • You want a tool that ensures 24/7 call coverage, eliminating missed opportunities
| At a Glance | LobbyStack | Smith.ai |
|---|---|---|
Starts at | Free plan, paid from $30/mo, billed monthly Starter plan | Free plan, paid from $150/mo, billed monthly Pro plan |
Category | AI for Customer Service AI Voice Agents | Customer Support AI Assistants |
Rating | n/a | 4.9/5 G2 4.9 · Capterra 4.9 · SourceForge 5.0 139 reviews |
Free plan | Yes | Yes |
Watch out for | $0.20/min overage on Starter beyond 150 minutes | Extra calls beyond the plan cost $3.00 each on Free and $2.10 to $2.50 each on paid plans |
Choose LobbyStack or Smith.ai?
Choose LobbyStack if
- Home service companies, clinics and salons with 1 to 20 staff who miss calls while on jobs or with clients
- You want to answer calls, book appointments, and route urgent requests in 15 languages
- Budget matters ($30/mo, billed monthly vs $150/mo, billed monthly)
Choose Smith.ai if
- You want a tool that ensures 24/7 call coverage, eliminating missed opportunities
- You want a tool that combines AI efficiency with human empathy for superior caller experience
In-Depth Analysis
LobbyStack
Answer calls, book appointments, and route urgent requests in 15 languages
LobbyStack's pricing is fair for small businesses needing a basic AI receptionist, with the Free tier offering a useful trial and Starter at $30/month providing solid value for low-volume call handling.
Watch out
$0.20/min overage on Starter beyond 150 minutes
Key features
Smith.ai
24/7 AI and live agents for calls, leads, and scheduling
Smith.ai's AI Receptionist starts free (25 real calls a month, then $3.00 per call), and Pro starts at $150/month for 75 calls, about $2 per call, dropping to about $1.67 per call at 300 calls.
Watch out
Extra calls beyond the plan cost $3.00 each on Free and $2.10 to $2.50 each on paid plans
Strengths
- Pro: Ensures 24/7 call coverage, eliminating missed opportunities.
- Pro: Combines AI efficiency with human empathy for superior caller experience.
- Pro: Significantly reduces costs compared to hiring an in-house receptionist.
- Pro: Automates lead qualification and appointment scheduling, saving staff time.
- Pro: Offers deep integrations with existing business tools for seamless workflows.
Weaknesses
- Con: Custom integrations and advanced AI optimization are primarily exclusive to annual plans.
- Con: Monthly plans have unused calls expire and incur overage charges.
- Con: AI-only scheduling is limited to integrated calendars, requiring live agents for other platforms.
Key features
Plans and prices: LobbyStack vs Smith.ai
| Tool | Plans and prices | Source |
|---|---|---|
| LobbyStack |
| lobbystack.com/pricing read Nov 13, 2026 |
| Smith.ai |
| smith.ai/pricing/ai-receptionist read Nov 8, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on LobbyStack pricing and Smith.ai pricing.
Key Takeaways
LobbyStack
- Lower entry price: $30/mo, billed monthly vs $150/mo, billed monthly
Smith.ai
- Worth considering for customer support
What the data shows
On the data below, LobbyStack leads on lower entry price. We do not name an overall winner for this pair.
- Only Smith.ai has a published user rating (4.9/5 from 139 reviews); LobbyStack has none we can show.
- LobbyStack has the lower entry price: $30/mo, billed monthly (Starter) against $150/mo, billed monthly (Pro) for Smith.ai.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do LobbyStack and Smith.ai compare in 2026?
On the data below, LobbyStack leads on lower entry price. We do not name an overall winner for this pair. Only Smith.ai has a published user rating (4.9/5 from 139 reviews); LobbyStack has none we can show. LobbyStack has the lower entry price: $30/mo, billed monthly (Starter) against $150/mo, billed monthly (Pro) for Smith.ai. Both have a free plan.
What are LobbyStack and Smith.ai used for?
LobbyStack: Answer calls, book appointments, and route urgent requests in 15 languages. Smith.ai: 24/7 AI and live agents for calls, leads, and scheduling.
What does LobbyStack cost vs Smith.ai?
LobbyStack's cheapest paid plan is Starter at $30/mo, billed monthly; it also has a free plan. Smith.ai's cheapest paid plan is Pro at $150/mo, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Nov 13, 2026.
What's the main difference between LobbyStack and Smith.ai?
LobbyStack focuses on answer calls, book appointments, and route urgent requests in 15 languages. Smith.ai's main strength: ensures 24/7 call coverage, eliminating missed opportunities.
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