MairyAI vs Smith.ai: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for MairyAI and Smith.ai side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Smith.ai leads on lower entry price and a free plan. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
MairyAI
Answers small-business calls around the clock and books appointments on real availability
Best for you if:
- • Residential trades with 5 to 19 staff - HVAC, plumbing, electrical, roofing - that miss calls while on a job
Smith.ai
24/7 AI and live agents for calls, leads, and scheduling
Best for you if:
- • You want a free tier before you commit
| At a Glance | MairyAI | Smith.ai |
|---|---|---|
Starts at | From $199/mo, billed monthly Starter plan | Free plan, paid from $150/mo, billed monthly Pro plan |
Category | Call Center AI Voice Agents | Customer Support AI Assistants |
Rating | n/a | 4.9/5 G2 4.9 · Capterra 4.9 · SourceForge 5.0 139 reviews |
Free plan | No | Yes |
Watch out for | n/a | Extra calls beyond the plan cost $3.00 each on Free and $2.10 to $2.50 each on paid plans |
Choose MairyAI or Smith.ai?
Choose MairyAI if
- Residential trades with 5 to 19 staff - HVAC, plumbing, electrical, roofing - that miss calls while on a job
- You want a tool that answers small-business calls around the clock and books appointments on real availability
Choose Smith.ai if
- You want a free tier before you commit
- You want a tool that ensures 24/7 call coverage, eliminating missed opportunities
- You want a tool that combines AI efficiency with human empathy for superior caller experience
- Budget matters ($150/mo, billed monthly vs $199/mo, billed monthly)
In-Depth Analysis
MairyAI
Answers small-business calls around the clock and books appointments on real availability
Strengths
- Pro: Flat monthly plans with the minutes included, so a busy month does not change the bill until you pass the plan.
- Pro: Every call is written up in plain English, with the recording and transcript kept for 30 days.
- Pro: Books into Google Calendar or Outlook on real free time, and transfers urgent calls to a named person.
Weaknesses
- Con: Answers the phone only - no web chat, no SMS campaigns and no outbound calling.
- Con: The agent speaks English; a caller who asks in Spanish, Quebec French or Arabic is handed to a colleague.
- Con: No SOC 2 or HIPAA certification, so it is not for medical records or other regulated data.
Key features
Smith.ai
24/7 AI and live agents for calls, leads, and scheduling
Smith.ai's AI Receptionist starts free (25 real calls a month, then $3.00 per call), and Pro starts at $150/month for 75 calls, about $2 per call, dropping to about $1.67 per call at 300 calls.
Watch out
Extra calls beyond the plan cost $3.00 each on Free and $2.10 to $2.50 each on paid plans
Strengths
- Pro: Ensures 24/7 call coverage, eliminating missed opportunities.
- Pro: Combines AI efficiency with human empathy for superior caller experience.
- Pro: Significantly reduces costs compared to hiring an in-house receptionist.
- Pro: Automates lead qualification and appointment scheduling, saving staff time.
- Pro: Offers deep integrations with existing business tools for seamless workflows.
Weaknesses
- Con: Custom integrations and advanced AI optimization are primarily exclusive to annual plans.
- Con: Monthly plans have unused calls expire and incur overage charges.
- Con: AI-only scheduling is limited to integrated calendars, requiring live agents for other platforms.
Key features
Plans and prices: MairyAI vs Smith.ai
| Tool | Plans and prices | Source |
|---|---|---|
| MairyAI |
| mairyai.com/pricing read Nov 7, 2026 |
| Smith.ai |
| smith.ai/pricing/ai-receptionist read Nov 8, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on MairyAI pricing and Smith.ai pricing.
Key Takeaways
MairyAI
- Choose MairyAI if you want a tool that answers small-business calls around the clock and books appointments on real availability
Smith.ai
- Lower entry price: $150/mo, billed monthly vs $199/mo, billed monthly
- Has a free plan
What the data shows
On the data below, Smith.ai leads on lower entry price and a free plan. We do not name an overall winner for this pair.
- Only Smith.ai has a published user rating (4.9/5 from 139 reviews); MairyAI has none we can show.
- Smith.ai has the lower entry price: $150/mo, billed monthly (Pro) against $199/mo, billed monthly (Starter) for MairyAI.
- Only Smith.ai has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do MairyAI and Smith.ai compare in 2026?
On the data below, Smith.ai leads on lower entry price and a free plan. We do not name an overall winner for this pair. Only Smith.ai has a published user rating (4.9/5 from 139 reviews); MairyAI has none we can show. Smith.ai has the lower entry price: $150/mo, billed monthly (Pro) against $199/mo, billed monthly (Starter) for MairyAI. Only Smith.ai has a free plan.
What are MairyAI and Smith.ai used for?
MairyAI: Answers small-business calls around the clock and books appointments on real availability. Smith.ai: 24/7 AI and live agents for calls, leads, and scheduling.
What does MairyAI cost vs Smith.ai?
MairyAI's cheapest paid plan is Starter at $199/mo, billed monthly. Smith.ai's cheapest paid plan is Pro at $150/mo, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Nov 8, 2026.
What's the main difference between MairyAI and Smith.ai?
MairyAI's main strength: flat monthly plans with the minutes included, so a busy month does not change the bill until you pass the plan. Smith.ai's main strength: ensures 24/7 call coverage, eliminating missed opportunities.
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