ManyChat vs Privy: Which Should You Choose in 2026?
Choosing between ManyChat and Privy comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
ManyChat
Chat marketing platform
Best for you if:
- • You want the higher-rated option (8.8/10 vs 8.2/10)
- • You want to try before committing
- • You need marketing automation features specifically
- • Chat automation platform for marketing
- • Facebook, Instagram, and WhatsApp bots
Privy
The fastest way to grow sales with email & SMS for e-commerce.
Best for you if:
- • You need email marketing features specifically
- • All-in-one email and SMS marketing for e-commerce.
- • Powerful list growth tools with popups and targeting.
| At a Glance | ||
|---|---|---|
Price | Free + Paid | Paid |
Best For | Marketing Automation | Email Marketing |
Rating | 88/100 | 82/100 |
| Feature | ManyChat | Privy |
|---|---|---|
| Pricing Model | Freemium | Paid |
| Editorial Score | 88 | 82 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Marketing AutomationLead Generation | Email MarketingMarketing Automation |
Understanding the Differences
Both ManyChat and Privy solve similar problems, but they approach them differently.ManyChat positions itself as "chat marketing platform" while Privyfocuses on "the fastest way to grow sales with email & sms for e-commerce.". These differences matter depending on what you're trying to accomplish.
When to Choose ManyChat
ManyChat makes sense if you're looking for a budget-friendly option with a free tier solution. With a score of 88/100, it's our top pick in this comparison.
When to Choose Privy
Privy is worth considering if you need a professional-grade tool.
Who Should Use What?
Bootstrapped or small team?
When every dollar counts, ManyChat lets you get started without pulling out your credit card.
We'd pick: ManyChat
Growing fast?
Your team doubled last quarter and you need tools that won't break when you add 50 more people. ManyChat handles scale better in our testing.
We'd pick: ManyChat
Enterprise with complex needs?
You need SSO, compliance certifications, and a support team that picks up the phone. Privy takes enterprise seriously.
We'd pick: Privy
Still not sure? Answer these 3 questions
How much can you spend?
Tight budget? Start free with ManyChat, upgrade when you're ready.
Do you care what other users think?
Both have similar review counts. Read a few before you commit.
Expert opinion or crowd wisdom?
Our team rated ManyChat higher (88/100). But the community has upvoted Privy more (0 votes). Pick your source of truth.
Key Takeaways
What ManyChat Does Better
- Higher overall score (88/100)
- Our recommendation for most use cases
Consider Privy If
- Its specific features better match your workflow
- You prefer its interface or design approach
The Bottom Line
If we had to pick one, we'd go with ManyChat (88/100). But the honest answer is that "better" depends on your situation. ManyChat scores higher in our analysis, but Privy might be the right choice if its specific strengths align with what you need most. Take advantage of free trials to test both before committing.
Frequently Asked Questions
Is ManyChat or Privy better?
Based on our analysis, ManyChat scores higher with 88/100. ManyChat isfreemium while Privy is paid. The best choice depends on your specific needs and budget. We recommend testing both with free trials if available.
Can I switch from ManyChat to Privy easily?
Migration difficulty varies. Check if both tools support data export/import in compatible formats. Some tools offer migration assistance or have integration partners who can help with the transition.
Do ManyChat and Privy offer free trials?
Most software in this category offers free trials or free tiers. ManyChat is freemium with a free tier.Privy is paid with potential trial. Visit their websites for current trial offers.