Mattermost vs Troop Messenger: Which is Better in 2026?
Choosing between Mattermost and Troop Messenger comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Bottom line: Troop Messenger is our overall pick for team chat workflows. Pick Mattermost if you need communication.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Mattermost
Open-source team collaboration platform
Best for you if:
- • You need communication features specifically
- • Mattermost is an open-source messaging platform for secure team collaboration
- • It provides channels, threads, and integrations with self-hosting options
Troop Messenger
AI-first team collaboration and instant messaging app for enterprises.
Best for you if:
- • You need team chat features specifically
- • Comprehensive team collaboration with chat, audio/video calls, and conferencing.
- • Offers advanced features like burnout messages, screen sharing, and code snippets.
| At a Glance |  Mattermost |  Troop Messenger |
|---|---|---|
Starts at | $10/moProfessional | $2.5/moPremium |
Best For | Communication | Team Chat |
Rating | - | - |
Choose Mattermost or Troop Messenger?
Choose Mattermost if
Open-source team collaboration platform
- Open source Slack alternative
- Self-hostable
- Good for compliance
- Your work is communication-shaped, not team chat-shaped
Choose Troop Messenger if
AI-first team collaboration and instant messaging app for enterprises.
- Team communication platform
- Self-hosted option available
- Enterprise security features
- Budget matters ($2.5/mo vs $10/mo)
- Your work is team chat-shaped, not communication-shaped
| Feature | Mattermost | Troop Messenger |
|---|---|---|
| Pricing Model | Freemium | Freemium |
| User Rating | ★4.3/5 596 reviews | ★4.7/5 102 reviews |
| Categories | CommunicationTeam Chat | Team ChatVideo Conferencing |
In-Depth Analysis
Mattermost
Open-source team collaboration platform
Strengths
- +Open source Slack alternative
- +Self-hostable
- +Good for compliance
- +No per-user cloud cost
- +Customizable
Weaknesses
- -Less polished than Slack
- -Smaller integration library
- -Self-hosting required for best value
- -Learning curve
- -Community smaller
Key features
Troop Messenger
AI-first team collaboration and instant messaging app for enterprises.
Strengths
- +Team communication platform
- +Self-hosted option available
- +Enterprise security features
- +File sharing and collaboration
- +On-premise deployment option
Weaknesses
- -Smaller user base than Slack
- -Feature set still growing
- -App ecosystem limited
- -Migration from other tools needed
- -Less third-party integrations
Key features
Pricing: Mattermost vs Troop Messenger
| Plan | Mattermost | Troop Messenger |
|---|---|---|
| Tier 1 | Free Free | $2.5 Premium |
| Tier 2 | $10 Professional | $1 Enterprise |
| Tier 3 | Custom Enterprise | Custom Superior |
Pricing verified from each vendor's public pricing page. Compare in detail on Mattermost pricing and Troop Messenger pricing.
Who Should Use What?
On a budget?
Both are freemium. Compare plans on their websites.
Go with: Mattermost
Want the highest-rated option?
Neither has user reviews yet.
Go with: Mattermost
Value user reviews?
Neither has user reviews yet.
Go with: Troop Messenger
3 Questions to Help You Decide
What's your budget?
Both are freemium. Pricing won't help you decide here.
What's your use case?
Mattermost is a communication tool. Troop Messenger is in team chat. Pick the category that matches your needs.
How important are ratings?
Neither has user reviews yet.
Key Takeaways
Troop Messenger
- Higher user rating: 4.7/5 vs 4.3/5
- Free tier available
- Our pick for this comparison
Mattermost
- Larger review base (596 reviews)
- Better fit for communication
The Bottom Line
Troop Messenger is our pick.
Frequently Asked Questions
Is Mattermost or Troop Messenger better?
Troop Messenger is rated in our evaluation. Both are freemium.
What are Mattermost and Troop Messenger used for?
Mattermost: Open-source team collaboration platform. Troop Messenger: AI-first team collaboration and instant messaging app for enterprises..
What does Mattermost cost vs Troop Messenger?
Mattermost is freemium (free tier + paid plans). Troop Messenger is freemium (free tier + paid plans). Visit their websites for detailed pricing.